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Se hai scompattato uno dei due programmi (quindi se hai scaricato le versioni portable), trovi le cartelle di backup all'interno delle cartelle dei programmi.
Se invece hai installato uno dei due programmi, dovrebbe essere (non lo so con esattezza perché uso le versioni portable) in:

%appdata%\Wise Care 365\Backup %appdata%\Roaming\Wise Registry Cleaner\Backup %appdata% è "l'abbreviazione" di %userprofile%\AppData\Roaming.%userprofile% è "l'abbreviazione" di c:\users\%username%.
%username% è "l'abbreviazione" di tuo-nome-utente.
Quindi i percorsi completi sono:
 

c:\users\%username%\appdata\roaming\Wise Care 365\Backup c:\users\%username%\appdata\roaming\Wise Registry Cleaner\BackupIl modo più semplice e veloce per arrivare alla fine di quei percorsi, cioè in quella posizione, con Windows 8.1, è di:- copiare uno dei percorsi, cliccare col pulsante destro del mouse il tasto start, cliccare esegui, incollare e cliccare ok.
- copiare uno dei percorsi, aprire una finestra qualsiasi di esplora file (conosciuto precedentemente come esplora risorse o Windows Explorer), ovvero una cartella qualsiasi, posizionare il mouse sulla barra degli indirizzi (o barra dei percorsi), eliminare il percorso presente, incollare e cliccare la freccia subito a destra (oppure premere invio sulla tastiera).

Sempre in regedit, posizionati su HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies, click destro, esporta, salva il file sul desktop (col nome che preferisci): confronta quello che c'è nel tuo file con quello che c'è nel mio qui sotto.
Ti puoi aiutare meglio se usi notepad++ con il compare plugin (per far fare tutto a "lui").
 
 
Stessa cosa per HKEY_LOCAL_MACHINE\SOFTWARE\Policies:
 

http://www.wisecleaner.com/wiseuninstallerfree.html  or  http://www.avg.com/eu-en/utilities

I had Toshiba, when i used it in bed or my lap it started to overheat, at 95*C it AUTO SHUTS OFF to prevent any damage.
 
what i did;
 
+ regular cleaning of all posible air holes, vents (vacuum cleaner + air compressor - if you can, BLOCK the fan to prevent spining when using air compressor)
+ i upgraded BIOS
+ bought hard plastic pad / still using it
 
 
 
NEVER EVER HAD that problem again!  
 
I hope it will help u also.
 
 
http://forums.toshiba.com/t5/General-Troubleshooting/Cooling-Warning/td-p/150883
 
http://botcrawl.com/warning-a-problem-with-the-cooling-system-has-been-detected/

How to run an elevated command prompt for Windows vista/seven users
- click start, all programs, accessories, right-click the command prompt in the list and click run as administrator, click yes on the user account control window that should appear
- click start, type cmd in the searchbox, right-click the cmd in the list of results and click run as administrator, click yes on the user account control window that should appear
- click start, type cmd in the searchbox, press and keep pressed ctrl + shift Keys on your keyboard, then press enter, click yes on the user account control window that should appear


Download and run System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2014]
Then, from an elevated command prompt, launch sfc /scannow, wait till it finishes (15-50 minutes), remember/copy the final message (because later I'd like to see it posted here).
Then launch this command: copy %SYSTEMROOT%\Logs\CBS\CheckSUR.log %userprofile%\desktop\CheckSUR.txt && copy %SYSTEMROOT%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt && findstr /c:"[SR]" %userprofile%\desktop\cbs.txt > %userprofile%\desktop\SR.txt After it, you'll find three files on your desktop: checkSUR.txt, cbs.txt and SR.txt.
Post here the checkSUR.txt, the sr.txt and the final message of the SFC tool.
If the command won't work, try these:
copy %SYSTEMROOT%\Logs\CBS\CheckSUR.log %userprofile%\desktop\CheckSUR.txt copy %SYSTEMROOT%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt findstr /c:"[SR]" %userprofile%\desktop\cbs.txt > %userprofile%\desktop\SR.txt

1) Try all the tools listed in Free tools (Anti-malware, anti-spyware, anti-virus) that you could use to inspect your computer.
2) Open an elevated command prompt and type:
cleanmgr /sageset:65535 Press enter, tick every option inside cleanmgr advanced menu, click ok, then type this:
cleanmgr /sagerun:65535 Press enter and wait until it finishes.
3) You can also use wise disk cleaner or wise care to clean your hard drive (system cleaner/common cleaner)
4) (steps taken from MS support)
 
 
5) Finally, try the defrag and report here if it works or not
 
 
Hope this helps!

From an elevated command prompt run the following commands and report their results here:
 

To run an elevated command prompt (in case you don't know how to do it), you can use one of these three methods:
- click start, all programs, accessories, right-click the command prompt in the list and click run as administrator, click yes on the user account control window that should appear
- click start, type cmd in the searchbox, right-click the cmd in the list of results and click run as administrator, click yes on the user account control window that should appear
- click start, type cmd in the searchbox, press and keep pressed ctrl + shift Keys on your keyboard, then press enter, click yes on the user account control window that should appear

Download adwcleaner from its official website and run it.
It should be enough.
But you can also use other softwares like JRT, superantispyware and MBAM.
It doesn't hurt.

Yup! Unnoticed like WiseMemoryOptimzer.exe (instead of WiseMemoryOptimizer.exe).

I'll try to be simplier:
1) Open an elevated command prompt: right-click on Windows 8.1 start, click command prompt (admin)
2) In the black screen that appears, type sfc /scannow (and press enter on your keyboard).
3) Wait until it finishes (15-50 minutes)
4) Check the final result (note it down).
5) If it says no integrity violations (or something similar), stop here and skip all the following points
6) Otherwise (integrity violations found) restart your machine and relaunch the tool (re-read point 1, 2, 3, 4).
7) Then, report both final results here.
8) If both results says that there are damaged files and it can not restore them, post here the CBS.log file, that should be inside C:\Windows\Logs\CBS.
You can upload it here using the forum feature or you can use a website where you could upload files, like as an example speedyshare.com.

If you have problems to upload files to the forum, you could upload your file to speedyshare.com (or a similar website), then post the link here.

1) Delete CBS.log inside C:\Windows\Logs\CBS
2) Note: windows installation/repair cd could be necessary.
Launch sfc /scannow from an elevated command prompt, wait until it finishes (15-50 minutes), check the final result (note it down).
If it says no integrity violations (or something similar), stop here... Otherwise restart your machine and relaunch the tool. Then, report both final results here.
3) If both results says that there are damaged files and it can not restore them, post here the CBS.log file (upload it using the forum feature or a website where you could upload files).

Clicca risorse del computer (il tuo pc), clicca c:, clicca Windows, clicca logs, clicca cbs, click destro su cbs.log, elimina.

Or you aren't updating your OS when Microsoft releases new updates (otherwise I think your machine could have not installed that patch/hotfix), or the problem could be that VPN software isn't compatible with Windows 8/8.1:
 
 
 
 
Or both of them.
Glad you solved it!

Controlla Startfenster> Kacheln>kein Start

The following programs could help you to clean your pc (remove malware), automatically and for free.
Yes, there are other free tools on internet.
Yes, you could suggest other useful tools, if you know them, if they are free, if they are simple to use.
Yes, the links could become broken in the future: you could write here if they change or if there are broken links.
adwcleaner (click) by Xplode (general-changelog-team.fr - toolslib.net) Dr.Web CureIt! (click) by Doctor Web (freedrweb.com)  Emsisoft Emergency Kit (free edition) by EmsiSoft.com Junkware removal tool (click) by thisisudax.org Kaspersky Virus Removal Tool 2015 (15.0.19.0) (click) by Kaspersky Lab (kaspersky.com) MalwareBytes AntiMalware (MBAM) free (click) by MalwareBytes.org MS Safety Scanner 32 bit (click) or MS Safety Scanner 64 bit (click) (according to your windows BIT version) by Microsoft.com
RogueKiller 32 bit(click) or RogueKiller 64 bit (click) (according to your windows BIT version) by adlice.com
sophos virus removal tool free (click) (from WinXpSp2 to Win7) by Sophos.com SpyHunter (click) by Enigma Software Group (enigmasoftware.com) stinger 32 bit (click) or stinger 64 bit (click) (according to your windows BIT version) by McAfee.com
superantispyware free (click) by SUPERAntiSpyware.com & Support.com All rights, responsibilities, credits go to their respective owners/companies... And BIG THANKS TO THEM!!!

adwcleaner and junk removal tool should suffice to solve this problem.
Check Free tools (Anti-malware, anti-spyware, anti-virus) that you could use to inspect your computer.

It seems you got a stop error code 0x0000001E (KMODE_EXCEPTION_NOT_HANDLED)
BugCheck 1E, {ffffffffc0000005, fffff802dced460c, 0, ffffffffffffffff} Probably caused by : athw8x.sys
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
athw8x.sys --> Qualcomm Atheros Extensible Wireless LAN device driver - Driver for Qualcomm Atheros CB42/CB43/MB42/MB43 Network Adapter - Qualcomm Atheros Communications, Inc.
 
Try to update that driver.

Hello all,
 
This is a fairly well-known option but I thought I would post the "how-to" just in case you didn't know about it.
 
This simple procedure will create a Gode Mode Icon on your desktop that allows you to browse almost every available option on your computer.
 
How to activate:
 
1. Create a new folder on your desktop - see image1
 
 
2. Right click and rename the folder exactly as shown below (you can cut and paste the correct rename from below) - see image2
 
GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}
 
 
3. Once renamed, that folder icon will "immediately" change to a God Mode icon - see image3
 
 
4. Click the new icon and browse all of your available options that are now categorized for easy viewing - see image4
 
 
Comment: This option essentially provides an alternative way to view and access virtually every option available in Control Panel without the need for continual navigation.
 
 
Hope you like it!
 
UCanFixit

Did you try booting into Safe Mode and restoring from there; or, better, booting from a Windows Startup Repair disk?  Anti-virus apps are well known to cause System Restore failures.  In Safe Mode, your anti-virus app should not load.
 
Hope this helps.  Have a great day.
 
Regards,
-Phil

Translations for the new log
 
Following is the Italian translation:
[Translation] LangCode=0410 FrmMain.btnLog.Caption=Registro TfrmUnlog.caption=Registro di disinstallazione TfrmUnlog.head.unDate=Data di disinstallazione TfrmUnlog.head.ItemName=Oggetti disinstallati TfrmUnlog.head.restore=Oggetti rimasti TfrmUnlog.noItems=Nessun oggetto rimasto TfrmUnlog.Recovered=Recuperato TfrmUnlog.recover=Recupera ReadHabit=Left-to-right

Hi people!
 
Keep in mind that we CAN NOT translate your Language inside the screenshots, i.e. write in your topics/posts the error messages that are inside your screenshots.
 
 
HOW TO MAKE A SCREENSHOT - First method using MSPAINT.EXE
HOW TO MAKE A SCREENSHOT - Second method using SNIPPINGTOOL.EXE
HOW TO POST A SCREENSHOT (OR A FILE...) WHEN YOU ARE LOGGED INTO THE FORUM
HOW TO POST A SCREENSHOT WHEN YOU ARE USING WISE PC 1ST AID
 
Suggestions? Corrections? (Yes, my English is horrible!)

Colin:
 
Your laptop has very limited capabilities: 500 MB RAM and an old Pentium processor.  New programs and websites are much more complex, which increases the load on the computer.  You say that your antivirus comes up clean, but there are lots of PUPs (potentially unwanted programs) that can quickly clutter up a computer.  You should try running adwcleaner and junk removal tool (google them).  They are free.  In addition, I recommend a good antimalware solution, like Malwarebytes Antimalware.  Not all antivirus and antimalware programs are the same, so make sure that you have a good a/v solution.  You can try also optimizing your hard disk, and uninstalling unnecessary programs.  Clear out your temp files.  You can also run sfc /scannow and chkdsk from elevated command prompts to ensure that there aren't some Windows or disk issues bogging the laptop down.
 
Hope this helps.  Have a great day.
 
Regards,
-Phil

Hi people!
 
Keep in mind that we CAN NOT translate your Language inside the screenshots, i.e. write in your topics/posts the error messages that are inside your screenshots.
 
 
HOW TO MAKE A SCREENSHOT - First method using MSPAINT.EXE
HOW TO MAKE A SCREENSHOT - Second method using SNIPPINGTOOL.EXE
HOW TO POST A SCREENSHOT (OR A FILE...) WHEN YOU ARE LOGGED INTO THE FORUM
HOW TO POST A SCREENSHOT WHEN YOU ARE USING WISE PC 1ST AID
 
Suggestions? Corrections? (Yes, my English is horrible!)

Hi jaizx.
You can try to launch sfc /scannow from an elevated command prompt (it lasts about 20-40 min, usually).
If you have used Wcare365 system tuneup - startup manager, you could find the removed entries inside the records tab (startup, services, records).
 
[charms bar is the Windows 8/8.1 bar, on the right side of the display... Usually.]