DrDoGood Posted October 23, 2014 Report Share Posted October 23, 2014 Code 80070490 Windows Update keeps encountering problems and won't install Operating system:Windows 7 Home Premium (64 bit) Service Pack 1System root: C:WindowsAvailable physical memory: 6056 MBCPU: Intel® Core i5-2300 CPU @ 2.80GHzDrive Info:C: 1384.17 GBD: 0.01 GBInternet Explorer: 11.0 Link to comment Share on other sites More sharing options...
xilolee Posted October 23, 2014 Report Share Posted October 23, 2014 How to run an elevated command prompt for Windows vista/seven users- click start, all programs, accessories, right-click the command prompt in the list and click run as administrator, click yes on the user account control window that should appear- click start, type cmd in the searchbox, right-click the cmd in the list of results and click run as administrator, click yes on the user account control window that should appear- click start, type cmd in the searchbox, press and keep pressed ctrl + shift Keys on your keyboard, then press enter, click yes on the user account control window that should appearDownload and run System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2014] Then, from an elevated command prompt, launch sfc /scannow, wait till it finishes (15-50 minutes), remember/copy the final message (because later I'd like to see it posted here).Then launch this command: copy %SYSTEMROOT%\Logs\CBS\CheckSUR.log %userprofile%\desktop\CheckSUR.txt && copy %SYSTEMROOT%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt && findstr /c:"[SR]" %userprofile%\desktop\cbs.txt > %userprofile%\desktop\SR.txt After it, you'll find three files on your desktop: checkSUR.txt, cbs.txt and SR.txt.Post here the checkSUR.txt, the sr.txt and the final message of the SFC tool.If the command won't work, try these: copy %SYSTEMROOT%\Logs\CBS\CheckSUR.log %userprofile%\desktop\CheckSUR.txt copy %SYSTEMROOT%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt findstr /c:"[SR]" %userprofile%\desktop\cbs.txt > %userprofile%\desktop\SR.txt garioch7 1 Link to comment Share on other sites More sharing options...
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