cannot defrag with windows or wise

[stitchnglady]

defrag of c drive hangs at the start when analyzing

Operating system:Windows 7 Professional (64 bit) Service Pack 1
System root: C:Windows
Available physical memory: 8191 MB
CPU: AMD Athlon 64 X2 Dual Core Processor 4200+
Drive Info:
C: 225.21 GB
D: 7.67 GB
Internet Explorer: 11.0

[xilolee]

1) Try all the tools listed in Free tools (Anti-malware, anti-spyware, anti-virus) that you could use to inspect your computer.
2) Open an elevated command prompt and type:

cleanmgr /sageset:65535 

Press enter, tick every option inside cleanmgr advanced menu, click ok, then type this:

cleanmgr /sagerun:65535

Press enter and wait until it finishes.
3) You can also use wise disk cleaner or wise care to clean your hard drive (system cleaner/common cleaner)
4) (steps taken from MS support)
 

Disable, delete and then recreate the paging file. To do this, carry out the following steps:
1. Open Control Panel and type 'advanced system settings' in the search box. Click the link for 'View advanced system settings'.
2. On the Advanced tab, click 'Settings' under Performance.
3. On the Advanced tab, click 'Change...' under Virtual Memory.
4. Select the entry for drive C: and select the radio button labelled 'No paging file', then click the Set button.
5. Click 'Ok' three times to exit out of the system properties dialogs, then reboot.
6. Delete 'pagefile.sys' from the root of C: drive. Note: pagefile.sys is a hidden file and is not visible until you set the folder option to view hidden files.
7. Defragment the C: volume. From an elevated CMD prompt, run 'defrag /h c:'.
8. Reenable the paging file by following steps 1-3 above.
9. After selecting drive C: in the dialog, select the radio button for 'System managed size' and click Set. You can also select 'Custom size' if you wish to make a pagefile of a specific size.

Note: selecting 'Custom size' and setting both 'Initial size' and 'Maximum size' to the same value will result in a statically sized paging file. This can help mitigate fragmentation of the paging file in the future.

10. Click 'Ok' three times to exit out of the Advanced System Properties dialogs and reboot.

 

5) Finally, try the defrag and report here if it works or not

 

 

Hope this helps!

[stitchnglady]

Thank you for the information. Applied the fixes, problem solved. 

[xilolee]

At step 1, Had you got any malwares?

Glad you solved it!

[stitchnglady]

Yes, I have some free malwares. Thank you for your information. Keeping all the helpful responses for future reference if needed. 

Thanks again. 

[stitchnglady]

Problem solved. Thank you