Serenator Posted September 13, 2018 Report Share Posted September 13, 2018 Dear Admin, I installed 5.1.6 version today. Unfortunately, Advanced Cleaner option will not working correctly! When I am selecting this option I received Wise Care 365 message: "Access violation at address 6E051CE0 in module WJSLib.dll. Read of address 00000000". Similarly when I try change language of interface I received message: " Access violation at address 007E0AAC in module Wise Care.exe. Read of address 00000028". In previous releases there was no problem with operation of this function. Could we fix all problems, please? Thanks. Regards, Serenator Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted September 14, 2018 Report Share Posted September 14, 2018 @Serenator Thanks for your feedback. It was a mistake. we uploaded incorrect file to server. We removed this incorrect file, please redownload and install wise care 365. Sorry for it, and thanks for your understanding. Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted September 14, 2018 Report Share Posted September 14, 2018 On 9/11/2018 at 4:55 PM, xilolee said: In advanced cleaner, advanced settings, "Find empty files comes into effect only once. Next time you need to select again." is still present. @xilolee I'm sure in version 5.16 we removed these 2 options. Do you still see them? which version do you use? Link to comment Share on other sites More sharing options...
xilolee Posted September 14, 2018 Report Share Posted September 14, 2018 8 hours ago, wisecleaner_admin said: @xilolee I'm sure in version 5.16 we removed these 2 options. Do you still see them? which version do you use? The latest, but at that time I was using 5.1.5, because 5.1.6 wasn't available. Link to comment Share on other sites More sharing options...
Serenator Posted September 18, 2018 Report Share Posted September 18, 2018 Hello Admin, I noticed another shortcoming in the Advanced Cleaner option in current version Wise Care 365. After scanning process and clicking on the Clean option to follow a process of deleting unnecessary files. It is presented in the form of animation trash and should be on the progress bar. The progress bar does not work for me. Can you verify and fix this defect? Thanks so much. Regards, Serenator Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted September 21, 2018 Report Share Posted September 21, 2018 @Serenator Thanks for your feedback, we will check it. Link to comment Share on other sites More sharing options...
Serenator Posted September 28, 2018 Report Share Posted September 28, 2018 On 9/21/2018 at 7:39 AM, wisecleaner_admin said: @Serenator Thanks for your feedback, we will check it. Hello Team, What is the check? Do you foresee a new releases? Thanks a lot! Regards, Serenator Link to comment Share on other sites More sharing options...
xilolee Posted September 30, 2018 Report Share Posted September 30, 2018 The current english.ini seems an older version. This was version 5.15.506 (more updated than the current): https://1drv.ms/u/s!ArYK0ttq5qgXrRpeSiI8ByxGIzxh Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted October 9, 2018 Report Share Posted October 9, 2018 @xilolee Thanks for your feedback. We will fix it in next update. Link to comment Share on other sites More sharing options...
sony Posted November 22, 2018 Report Share Posted November 22, 2018 hi fans, i have installed wisecare 365 5.2.1.513 and there are some missing german translations... 1.) after start - title bar - icon "messages" = "Nachrichten" if you click on messages there comes a window in english "Information - You have no unread message." = "Information - Sie haben keine ungelesene Nachricht." or = "Sie haben keine neue Nachricht." Link to comment Share on other sites More sharing options...
sony Posted November 22, 2018 Report Share Posted November 22, 2018 1.1.) title bar -> Menü -> Einstellungen -> Allgemein: third point from above - the second subpoint "the number of traces is larger than" = "Die Nummer der Spuren ist größer als" Link to comment Share on other sites More sharing options...
sony Posted November 22, 2018 Report Share Posted November 22, 2018 1.2.) title bar -> Menü -> Einstellungen -> System schützen: first - "Application whitelist" = "Anwendung Positivliste" (perhaps somebody have better translation for "whitelist") second - "Application blacklist" = "Anwendung Negativliste" (perhaps somebody have better translation for "blacklist") Link to comment Share on other sites More sharing options...
sony Posted November 22, 2018 Report Share Posted November 22, 2018 2.) PC-Checkup: the result bar below of wise-window... the translation is simply not translated in a good kind example: is there in english "files:" -> there is in german only "Dateien" -> not "gelöschte Dateien" Clean Record = "Reinigungsbilanz" => its ok or => "Reinigungsergebnis" Files: = "Gelöschte Dateien:" => "Dateien:" | Registry Error: = "Behobene Registrierungsfehler:" => "Registrierungsfehler:" | Traces Counted: = "Gefundene Spuren:" => "Gezählte Spuren" Privacy records: = "Behobene Datenschutzprobleme:" => "Ergebnis Datenschutzprobleme:" | Tuneup count: = "Anzahl Optimierungen:" => its ok Link to comment Share on other sites More sharing options...
sony Posted November 22, 2018 Report Share Posted November 22, 2018 3.) System bereinigen -> Allgemeine Bereinigung -> Dateien des Rechners -> Windows System: "Temp Files Created by Applications" => "Temp-Dateien erstellt durch Anwendungen" or "Temp-Dateien erstellt durch Programme" "Obsolete Windows Installer" => "Veraltete Windows Installer" 3.1.) System bereinigen -> Allgemeine Bereinigung -> Spuren im Computer -> Spuren von Windows und Anwendungen: "Network Drive Mapping History" => "Netzlaufwerkszuordnungsliste" (perhaps find someone a better translation) Link to comment Share on other sites More sharing options...
sony Posted November 22, 2018 Report Share Posted November 22, 2018 4.) Privacy Protector = "Privatsphäre schützen" => "Schutz der Privatsphäre" or "Privatsphäreschutz" "File Shredder" = "Dateien vernichten" => "Datei-Vernichter" "Password Generator" = "Passwörter generieren" => "Passwort-Generator" Link to comment Share on other sites More sharing options...
sony Posted November 22, 2018 Report Share Posted November 22, 2018 a kind of issue: if i choose the english language in "file shredder" - the headline is be in german "Vernichtete Dateien werden gründlich entfernt und können nicht wiederhergestellt werden." Link to comment Share on other sites More sharing options...
sony Posted November 22, 2018 Report Share Posted November 22, 2018 another kind of issue: System Monitor "System überwachen" -> Graphic Card "Grafikkarte" wise care 365 cant find: GPU Chip Engine Clock Memory Clock Memory Technology i have a Geforce 720M Link to comment Share on other sites More sharing options...
Rogerfedrer Posted March 18, 2019 Report Share Posted March 18, 2019 Wise Care 365 is an all-in-one system tune-up tool. Speed up a slow computer (laptop and desktop). Clean registry and junk files from your PC. Link to comment Share on other sites More sharing options...
tipstir Posted January 3, 2020 Report Share Posted January 3, 2020 With each update of Pro I get this one error on my laptop not on the other systems I run here. Link to comment Share on other sites More sharing options...
jgt1942 Posted January 3, 2020 Report Share Posted January 3, 2020 Confusing upgrade window. Today I noticed the following window and appreciate the notice and upgrade but it would be super helpful if the product was identified in the window and I was presented the option to learn more about the upgrade before clicking on the "Update Now" button (and possibly an option to just download the upgrade so I could later install). In today's world where hackers are so good about making a virus look like something from legit companies I really don't like the idea of blindly clicking on a link and upgrading my PC. After a bit of research I was able to confirm this notice was about Wise Care 365 but as a user IMHO I should not have to do such research. I agree that the hacker could present me with a screen that identified the product in an attempt to fool me thus it might be better to provide a link that takes me to the wisecleaner.com website where I could then verify the URL and then apply the upgrade. In the following image I don't have any information as to what application is going to be update and no way to verify that it is really from WiseCare. Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted January 8, 2020 Report Share Posted January 8, 2020 On 1/3/2020 at 8:53 PM, tipstir said: With each update of Pro I get this one error on my laptop not on the other systems I run here. Please check the system settings whether the System Restore point has been disabled. Right-click on the desktop icon "This PC", and choose "Properties", click "System protection" in the left panel, select the system drive, is the Protection status "On" or "Off"? If it is "Off", please click "Configure" button, then choose "Turn on system protection". If it is "On", please click "Create" button to manually create a restore point to try. How to enable system restore? How to create a restore point? Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted January 8, 2020 Report Share Posted January 8, 2020 On 1/3/2020 at 11:55 PM, jgt1942 said: Confusing upgrade window. Today I noticed the following window and appreciate the notice and upgrade but it would be super helpful if the product was identified in the window and I was presented the option to learn more about the upgrade before clicking on the "Update Now" button (and possibly an option to just download the upgrade so I could later install). In today's world where hackers are so good about making a virus look like something from legit companies I really don't like the idea of blindly clicking on a link and upgrading my PC. After a bit of research I was able to confirm this notice was about Wise Care 365 but as a user IMHO I should not have to do such research. I agree that the hacker could present me with a screen that identified the product in an attempt to fool me thus it might be better to provide a link that takes me to the wisecleaner.com website where I could then verify the URL and then apply the upgrade. In the following image I don't have any information as to what application is going to be update and no way to verify that it is really from WiseCare. Thanks for your suggestion. We will improve the update window. Link to comment Share on other sites More sharing options...
tipstir Posted January 13, 2020 Report Share Posted January 13, 2020 Thanks issue fixed on this laptop. The only thing I did was replaced the HDD to SSD then I got this issue. shozab 1 Link to comment Share on other sites More sharing options...
shozab Posted February 13, 2020 Report Share Posted February 13, 2020 Hello Thanks for share Link to comment Share on other sites More sharing options...
xilolee Posted May 2, 2020 Report Share Posted May 2, 2020 Hi! Slight problem in the about window: Link to comment Share on other sites More sharing options...
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