wisecleaner_admin

Dear user, Thank you for your feedback and suggestion. We will forward it to the Software R&D team. Have a good day.

Dear user, Thank you for your question. WiseCleaner has variuos products, but none of them will clloect users' private information or location. And, you can check which apps access location information by visiting Windows Settings-Privacy & security-Location

Dear user, Sorry about that. But the ws_rmind_data.dat file cannot be moved to installation directory. Have a good day.

Dear user, Sorry for any inconvenience caused. We did not update Wise Folder Hider yet. Please try v3 to see if it works fine. https://downloads.wisecleaner.com/soft/old_wfh/v3/WFHSetup_3.39.148.exe

Dear user, There are some issues in v7, and we are trying to fix them. Please temporarily download and install the 6.7.5 version from the link below: https://downloads.wisecleaner.com/soft/WiseCare365_6.7.5.650.exe

Dear user, Sorry for any inconvenience caused. You can easily switch the temperature unit between Fahrenheit and Celsius by following this: 1. Open Wise Care 365 2. Click the drop-down menu> Settings> General 3. Find Temperature Unit item, and select the unit you want Have a good day.

Dear user, I'm glad to hear that. Good day.

Dear user, Sorry for any inconvenience caused. Please send your registered eamil address or order number to our customer service email: [email protected] So we can help you figure it out.

Dear user, Sorry for not replying sooner. We tested and found the Type.lst file will be ceated under %Appdata% folder rather than under Wise Disk Cleaner folder. Although it will not affect the Advanced Cleaner's operation, we have reported it to the Software R&D team. Have a good day.

Dear user, I'm glad to hear that. Have a good day.

Dear user, Sorry about that. We think it is a false positive, and we will contact MS to fix it soon. 1. Please temporarily disable (turn off) the real-time protection of Windows Defender2. Restore Wise Disk Cleaner from Defender's quarantine area.3. Add Wise Disk Cleaner to the exclusion list in Windows Defender4. Turn on the real-time protection.

Dear user, Sorry for any inconvneience caused. The following is the latest version: https://downloads.wisecleaner.com/soft/WDCFree_11.1.4.830.zip

Dear user, Sorry for any inconvenience caused. Please try this: 1. Press Win + R to open the run dialogue 2. Type in %appdata%, then click OK to run 3. Find the Wise Disk Cleaner by following this path, then delete it 3. Install the latest 11.1.3 version of Wise Disk Cleaner: https://downloads.wisecleaner.com/soft/WDCFree_11.1.3.829.exe

Dear user, Sorry about that. We have test it again, and it was PRO version after installation. Please try it agian: 1. Uninstall current version and restart your Windows system. 2. Click the link below to download and install Wise Care 365 v7 https://www.dropbox.com/scl/fi/3x84s3ylz4wats69z2zqn/WiseCare365_7.0.1.678.exe?rlkey=rx60890caj8st8d6k7c57ueij&st=6lrnmvvx&dl=0

Dear user, Don't worry, it is legit, you can install it with ease.