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wisecleaner_admin last won the day on May 9 2020

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  1. @Megs Hello, Wise Care 365 CAN NOT be activated with a pirated key. If you try to register with a pirated key, you will receive the error message "Cannot find your registration information" or "Invalid license key". If you activate Wise Care 365 by cracking, you will receive a warning message every time you open Wise Care 365. "You are possibly a victim of pirated license key...". Please CLICK HERE to fix this issue.
  2. @MaxRats Sorry about that. "can't allocate DIB handle" is a bug in the new interface library. We will fix it in the future update. Wise Duplicate Finder uses conventional methods to delete files. If the file is in use or locked by another program, you will receive the message "File cannot be deleted". Please try the version https://downloads.wisecleaner.com/soft/WDFSetup_1.3.6.44.exe
  3. @Danielss23 Hello, Please click "Select none" at the bottom, then tick "Disable the Auto Play feature on drives to avoid virus infection/propagation.". Then click "System Default" at the lower right. Restart the system to apply changes.
  4. @Taxi Hello, Because the optimized value is the same as system default.
  5. @Nnashville1 We conducted some tests and found the difference between Wise Duplicate Finder and the program you mentioned. Wise Duplicate Finder is a duplicate file scanner. What file is duplicated? Each byte is exactly the same, there is no difference. Two examples: 1. B is a copy of A, we say that A and B are duplicates. 2. A is a text file, we create a new text file B, copy and paste the content of A to B, rename it to A, and store it in another location. Wise Duplicate Finder (Quick Match Mode) considers these two files to be duplicates because they have the same n
  6. Hello, Sorry about that. Wise Duplicate Finder provides 3 different match modes. Match name and size, Partial match, Exact match. Please try the third mode Exact Match. And, please check the "Advanced Option" at the lower right corner, it will affect the scan result if you modified the options. If you need more help, please feel free to contact support@wisecleaner.com
  7. Hello, The license keys have been sent to your mailbox, please check the inbox and the spam folder.
  8. @xilolee Keep One is only valid for PRO users. Your license key has been updated, and sent to your mailbox, please check the inbox and the spam folder.
  9. Hello, If an item is ignored, PC Checkup will not clear the item this time and will not check it again in the future. It can be revert from Menu - Settings - Custom Checkup. If a file is ignored, it is added to the Exclusion list, Wise Care 365 will not clear the file this time and will not check it again in the future. You can view the excluded files at Menu - Settings - Exclusion.
  10. @ferret Sorry about that. But I'm very sure that the PC Checkup of Wise Care 365 DOES NOT wipe/clear the Google Chrome saved passwords, nor any other browser saved passwords. Wise Care 365 supports clearing the browser saved passwords, but it is Common Cleaner not PC Checkup. Generally, a browser doesn't save the passwords in Cache files. Google Chrome stores the passwords and the usernames in 2 files "Login Data" and "Web Data". You can find these 2 files at %localappdata%\Google\Chrome\User Data\Default\ Please follow the steps below to verify if PC Checkup clears
  11. Hello OlivierF, Please close Wise Care 365 and then open it again. After reloading, if it is still "New", please click Windows "Start", and then check whether Wise Duplicate Finder is installed. If Wise Duplicate Finder is not installed, please download and install it from WiseCleaner Download Center.
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