wisecleaner_admin

Dear Vilma62, Sorry about that. We just tested in Wise Disk Cleaner. The Common Cleaner in Wise Disk Cleaner will not delete the file hhcolreg.dat. This item only appears in the System Slimming section, but deleting it is not recommended. Please do not check the Help Files of Windows when running System Slimming.

Wise Data Recovery is a useful tool for recovering deleted files from various storage devices.

Dear Mike T, Sorry for any inconvenience caused. Please follow this guide below to fix the VCRUNTIME140_1.dll was not found issue: https://www.wisecleaner.com/think-tank/837-How-to-Fix-the-VCRUNTIME140dll-Missing-Error-in-Windows-11.html

Dear philumax, Sorry about that. Which version of Wise Registry Cleaner are you using? Please also let us know your OS version.

Dear JoeS, A file is saved as 2 parts on the disk: directory info (which is comprised of the file name, timestamp, size info, etc., and stored in the MFT) and data content. Windows Explorer reads the MFT and shows the file's regular info (name, size, etc.). Wise Folder Hider hides a file and tells Windows Explorer not to display this file's regular info, therefore you can not see this file in Explorer. However, a data recovery tool directly reads the MFT and data content, not using Windows File Explorer. This is why the iCare Format Recovery and other data recovery tools can find files that are hidden by Wise Folder Hider. Please try the Encryption feature of Wise Folder Hider. It may meet your requirements.

Dear Mr. Geeks, Sorry about that. Which version of Wise Folder Hider are you using? We just tested the 5.0.9 version of Wise Folder Hider, which works fine on locking folders in My Documents or Desktop.

Dear tonyabr, Thanks a lot for your support and suggestions. We will forward it to the Software R&D team. Have a good day.

Dear EmmBliss, Our support email address is [email protected]. You can contact us for more help.

Dear geogeo.gr, Thank you for your translation. We will add it to Wise Duplicate Finder as soon as possible.

Dear user, Sorry about that. Please send your registered email address or license code to our support email. We will verify it for you immediately.

If Wise Care 365 or Wise Disk Cleaner freezes while scanning Cookies (including browsed History, saved form information, and saved passwords) and then closes unexpectedly, this is caused by ESET’s Browser protection. We do not recommend disabling ESET’s real‑time protection. Instead, add Wise Care 365 or Wise Disk Cleaner to ESET’s exclusion/allowlist. The steps below use ESET Internet Security and Wise Disk Cleaner as an example: 1. Open ESET. 2. In the left pane, click "Setup", then on the right, click "Computer protection". 3. Under Computer protection, find "Real‑time file system protection", click the gear icon, then click "Configure…". 4. In the Configure window, click "Browser protection" on the left. On the right, find "Browser protection allowlist" and click "Edit". 5. Click "Add" and enter this path (adjust if you installed Wise Disk Cleaner to a different folder): C:\Program Files (x86)\Wise\Wise Disk Cleaner\WiseDiskCleaner.exe C:\Program Files (x86)\Wise\Wise Care 365\WiseCare365.exe 6. Click Save (or OK) until all dialogs are closed to keep the changes. Finally, open Wise Disk Cleaner and run the Cookies scan. If you do not have ESET installed but see the same behavior, please tell us the name and version of your antivirus/endpoint product so we can reproduce the issue and find a solution.

Dear member, Thank you for your feedback and suggestions. We will forward it to the Software R&D team. Have a good day.

Dear member, Thank you for your translation. We will add it to Wise Memory Optimizer as soon as possible.

Dear member, Thank you for your translation. We will add it to Wise Memory Optimizer as soon as possible.