Zardusht Posted July 10, 2014 Report Share Posted July 10, 2014 Hello, I installed the Wise Folder hider and setup my password. I right- clicked on the folder on one of my drives and picked the option "Hide folder with Wise folder Hider", folder disapeared. I wanted to unhide the folder but I can not see it anymore. I opened Wise Folder Hider, was prompted to enter my password, did it, hoping to see Unhide folder option inside but did not find it. How do I unhide the folder if I cant see it? Thank you in advance. AppeptGause 1 Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted July 10, 2014 Report Share Posted July 10, 2014 You can refer this topic. http://forum.wisecleaner.com/index.php?/topic/8-how-to-get-back-the-wfh-files/ Link to comment Share on other sites More sharing options...
Zardusht Posted July 11, 2014 Author Report Share Posted July 11, 2014 The referred forum does not have a solution for my problem. The WDR does not see the folder I made hidden. Did I really pay your company for software that simply destroyed all pictures I've been collecting over the last 15 years with one click?!!!!????? This is horrible!!!!!!!!! Shame on you developers! Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted July 11, 2014 Report Share Posted July 11, 2014 Please do not be angry! 1, You need to download this special WDR tool. It can find out all files of your disk, include hidden files by wise folder hider. 2, If you use wise folder hider to hide files/folders, run WDR can find out this '....' folder 3, If you don't hide any files, there is no '....' folder. You can do a simple test, create a new file, then hide it, run WDR to search. You will see the '....' folder. Or, you can run wise jetsearch, enter your file's name to search. Maybe you have unhide it. Link to comment Share on other sites More sharing options...
Zardusht Posted July 12, 2014 Author Report Share Posted July 12, 2014 I am not angry, I am devistated by the loss of 15 years of precious memories that I can not replace.! I hope you are able to understand that. WDR does not work, it say " Error: can not get disk information" I wish I could add the picture but this is not allowed in this community. Link to comment Share on other sites More sharing options...
xilolee Posted July 13, 2014 Report Share Posted July 13, 2014 Why not? How to make screenshots (aka snapshots) and post them here in this forum, either through the forum itself or through Wise PC 1st Aid Link to comment Share on other sites More sharing options...
Zardusht Posted July 13, 2014 Author Report Share Posted July 13, 2014 Here is the error Link to comment Share on other sites More sharing options...
Zardusht Posted July 15, 2014 Author Report Share Posted July 15, 2014 Any other suggestion on resolving this issue? I did a test. Created another folder, put a few files in it and hid it using the rightclick menu. Once again the folder dissapeared without a trace! Has anyone found a solution for this bug yet? Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted July 15, 2014 Report Share Posted July 15, 2014 Tell me more: 1) The version of wise folder hider 2) Your OS info 3) Give me a screenshot, like below Link to comment Share on other sites More sharing options...
Zardusht Posted July 16, 2014 Author Report Share Posted July 16, 2014 My OS is Windows 7 Professional Edition. Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted July 16, 2014 Report Share Posted July 16, 2014 Try following command to check and fix disk. 1) Click Start 2) enter CMD in search box 3) Right click on cmd.exe 4) Click Run as administrator 5) Type chkdsk c: /f ,then press Enter to start. If your hidden file was saved in D drive, type chkdsk d: /f Link to comment Share on other sites More sharing options...
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