Serenator Posted June 20, 2014 Report Share Posted June 20, 2014 Welcome, In 3.11 version in the upper right corner of general window Wise Care 365 were the buttons: Backup, Restore, Themes, Menu, Minimize, Maximize and Close. In current 3.12 version is no Backup button and Menu button was change name on Custom. My question is: what is happened? Were is Backup button? Many greetings, Serenator Link to comment Share on other sites More sharing options...
Nesivos Posted June 20, 2014 Report Share Posted June 20, 2014 Welcome, In 3.11 version in the upper right corner of general window Wise Care 365 were the buttons: Backup, Restore, Themes, Menu, Minimize, Maximize and Close. In current 3.12 version is no Backup button and Menu button was change name on Custome. My question is: what is happened? Were is Backup button? Many greetings, Serenator I am not sure. However, if you click "Restore" you should see Backups listed that say "Automatically" under "Backup Type". So maybe now the backup is just automatic when you clean. Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted June 23, 2014 Report Share Posted June 23, 2014 Sorry for this change. Our product manager want to know whether this feature is useful, how many user like. So, we remove it from 3.12 Don't worry, you will see it again in 3.13 Link to comment Share on other sites More sharing options...
Serenator Posted June 23, 2014 Author Report Share Posted June 23, 2014 Hello Admin, I am sentences that you should restore Backup function in ver. 3.13. She does not disturb anyone and who will want he her will use. Thank you very much I have still the additional question. Accessible windows are information about: Junk files, Registry error, Traces counted, Privacy records and Tuneup count. Is there the possibility of cleaning up these data? Many greetings, Serenator Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted June 25, 2014 Report Share Posted June 25, 2014 Sure! v3.13 has restored Backup function. Please update it to v3.13 Link to comment Share on other sites More sharing options...
Serenator Posted June 25, 2014 Author Report Share Posted June 25, 2014 Sure! v3.13 has restored Backup function. Please update it to v3.13 Yeah... I already did this! If he still wanted me to answer my additional question, I would be grateful Many greetings, Serenator Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted June 26, 2014 Report Share Posted June 26, 2014 Thank you very much! Link to comment Share on other sites More sharing options...
Jayzx Posted June 26, 2014 Report Share Posted June 26, 2014 I updated from 3.12 to 3.13, I'm experiencing some problems cleaning up junk files. It takes too long to clean, about 1 minute more, both in checkup and common cleaner. I already tried reinstallling wise care 365. Still the same to now. I don't know if its the software or my computer. I recently just updated from windows 8 to 8.1 before updating wise care and the problem. Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted June 27, 2014 Report Share Posted June 27, 2014 Could you please let me know the items which wise care 365 scan and fix slowly? Link to comment Share on other sites More sharing options...
Jayzx Posted June 27, 2014 Report Share Posted June 27, 2014 Only junk file created by windows. Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted June 30, 2014 Report Share Posted June 30, 2014 @ Jayzx, You said 'I recently just updated from windows 8 to 8.1 before updating wise care'. I think there are many junk files that wise care 365 need more time to clean. When you finished cleaning, this number must be very large. Right? Link to comment Share on other sites More sharing options...
tipstir Posted June 30, 2014 Report Share Posted June 30, 2014 Instant update added WC365P314 a few days ago.. Even though the cleaning is getting better still not 100% yet. I've added some clues to what's not getting clean effectively.. To help the DEV Team.. Key area's: Registry Windows Apps Ram Text Log files added and Image shot. Note: Fuel mention that's AMD Fuel. This report also has the new Chrome 64-bit DEV latest version on it. Also in 3.14 I see you have added uTorrent, BT support but what about Vuze is that supported? RegistryDetail.txt WindowDetail.txt AppsDetail.txt RamCleanDetail.txt Link to comment Share on other sites More sharing options...
Serenator Posted July 2, 2014 Author Report Share Posted July 2, 2014 Hello, I can not somehow wait for the reply on my additional question. Did it causes some problem? Many greetings, Serenator Link to comment Share on other sites More sharing options...
xilolee Posted July 2, 2014 Report Share Posted July 2, 2014 Hi serenator. I'll add your question/feature request to the suggestions thread. Link to comment Share on other sites More sharing options...
Jayzx Posted July 3, 2014 Report Share Posted July 3, 2014 @ Jayzx, You said 'I recently just updated from windows 8 to 8.1 before updating wise care'. I think there are many junk files that wise care 365 need more time to clean. When you finished cleaning, this number must be very large. Right? 1.jpg yes, but it should be cleared after a clean. well it's been days now and still the same.. My overall "windows system" scan shows 1-4 MB useless files. sometimes after scanning it shows in "junk files created by windows" (no junk files) but when cleaning it still takes as long as a minute at it before moving to the others. It either takes long or just stops for a minute there. Is there a fix? Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted July 4, 2014 Report Share Posted July 4, 2014 Understand. I will report it to our developer. Maybe they can improve the cleaner engine. Thank you. Link to comment Share on other sites More sharing options...
Jayzx Posted August 21, 2014 Report Share Posted August 21, 2014 Understand. I will report it to our developer. Maybe they can improve the cleaner engine. Thank you. The 1 minute clean on windows junk files is now fixed. It may have been a conflict with ASC that I used before, because when I reinstalled ASC the problem never occurred anymore. Link to comment Share on other sites More sharing options...
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