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  1. Like
    Aaronkew reacted to UCanFixIt in "Mark Solved" Option Now Available to Members   
    Hello all members,
    The "Mark Solved" option has been activated in the Computer Trouble-Shooting Discussion Board. Now originating posters (OPs) can select their own "Best Answer."
    How it works:
    Each member response to an originating poster's issue will now include a "Mark Solved" button that can only be seen by the OP (see image1). If a specific response solves the OPs issue, he/she can simply click the Mark Solved button for that specific response and it will automatically do two things:
    1. It will update the index to show the OPs issue as "Answered." (see image2)
    2. It will add the "Best Answer" to the top of the OPs post. (see image3)
    This new feature could really benefit members or guests that are looking for solutions while browsing or searching the Computer Trouble-Shooting Discussion Board.
    Note: The Wise Specific Product Boards do not have this feature enabled.

  2. Like
    Aaronkew reacted to wisecleaner_admin in Meet our new product - Wise Anti Malware (beta)   
    Dear users,
    We have just released a new product: Wise Anti Malware Beta.
    This new product can help you defense against Virus, Malware, Adware, Ransomware, Phishing, Spyware and unwanted programs (PUP/PUA).
    The most important is Wise Anti Malware Perfect compatible with Windows 10 Defender.
    Please download Wise Anti Malware to try!
    Please note,
    The installer doesn't include virus database, after you finish installation, the Malware Cleaner is not activated. Please close it and wait a moment, the Tray will download virus database in background. The download time depends on your internet speed, normally it less than 30 minutes.

    However, there is still space for improvement for this beta version, please leave a comment or write down the bugs you found below.
    We would really appreciate that. Thank you!
    WiseCleaner Team
    Release Logs:
    Date: 05-21-2018
    Release official version.
    Date: 04-23-2018
    New changes:
    + Improved update service.
    + Improved ad cleaner.
    Date: 03-20-2018
    New changes:
    + Fixed the bug "Engine failed to start "
    Date: 03-16-2018
    New changes:
    + Improved virus engine.
    + Fixed minor bugs.
    Date: 03-13-2018
    New changes:
    + Improved virus engine initialization process.
    + Minor GUI improvements.
    Date: 03-06-2018
    New changes:
    + Improved virus engine installation.
    + Reduced memory usage.
    + Added 6 languages, Dutch, German, Hungarian, Korean, Russian and Ukrainian.
    Date: 02-28-2018
    New changes:
    + Fix the bug of high memory usage.
    + Improved Quarantine function.
    v 1.17  
    Date: 02-26-2018
    New changes:
    + Improved real-time protection
    + Fix minor bugs of System Cleaner
    + Minor GUI improvements.
    + Updated language.
  3. Like
    Aaronkew reacted to xilolee in Meet our new product - Wise Anti Malware (beta)   
    Hi everybody. :-)

    - engine failed to start with windows firewall on, outgoing connections only for tcp 80 and 443.
    - firewall disabled, it froze for minutes... Then engine failed to start is still present.
    - settings --> quick check doesn't remember the options I unticked, after I close the program (and it remains in the system tray).
    First suggestions:
    - make it portable
    - make it resizable
    - add maximize/minimize/"minimize to system tray" buttons/features
    - I'd remove the system cleaner: this should be an antimalware only. Otherwise WAM should be included in WiseCare365. Imo, it isn't necessary to duplicate the same functions.
    - a complete malware scan can last several half hours or hours: add an option to minimize (or not minimize) the program to the system tray. Or minimize it directly when clicking the minimize button.
    Currently, it DOESN'T "sit" in the system tray, during the scan (checkup, quick, full or custom) ; and the scan is terminated when I click the top-right X (close button).
  4. Like
    Aaronkew reacted to saad in Disk Defrag   
    I think "Analyze" should be above "Defragment" and "Full Optimization".

  5. Like
    Aaronkew reacted to Ladderman in Can't delete Steam game shortcuts   

    I recently got a new PC and was getting it set up okay.I found a way to restore the Games folder on for Windows 10(using the shell:games) command in Run.

    I made copied and my games executables,and then pasted the shortcuts in my newly created Games folder.Now,i did the same for some steam games and that seemed to work.

    But then when i asked Steam create a desktop shortcut for a game,and placed it in my Games folder i get a shorcut with no image attached to it.And i can't right click on it to get any options.And more importantly i can't delete this shorcut from my Games folder.

    I looked into shell:appsfolder,but i can't see the Steam dektop shortcut(3rd paragraph)there.

    Does anyone know how i can delete this Steam desktop shortcut form my Games folder?.

    Thanks in advance.

    PS sorry if this in the wrong category.
    These are my posts to Ten Forums & MS Answers discussing my problem
  6. Like
    Aaronkew reacted to wisecleaner_admin in 2017 Halloween Promotion   
    2017 Halloween Promotion is starting now!
    UP TO 82% OFF!
    From 10/21/2017 to 11/04/2017

  7. Like
    Aaronkew reacted to Linkin in How to download YouTube Video For Free?   
    YouTube only allows users to watch and view videos on their website. Many users want to download their favorite videos to their computer so they can watch them without being connected to the Internet or so they can watch them on other devices. Below are the steps required for downloading and watching YouTube videos on your computer for free.
    Go to http://www.wisevideosuite.com to download Wise Video Downloader.
    Open any YouTube video page and copy the URL of the video you want to download. 
    Once this address has been copied, paste that URL into the URL bar and click the Download button.

    Of course if you want to play the videos downloaded in multiple devices like your PC, your pad or smart phone. You are gonna need to convert them into different formats that is playable on these devices. Then the Convert feature comes in handy. It is a link to Wise Video Converter, which you can also download from http://www.wisevideosuite.com. The best thing about this converter is you don’t have to choose which format you need to convert into. Just drag and drop the video files to the corresponding big icons of devices, and then click Convert.


    Notice: Not all the videos can be downloaded by Wise Video Downloader. Statistics show that more than 80% of the video files can be downloaded by this software. Please keep this software updated. By default, Wise Video Downloader will download the 1280*720 pixel video.
  8. Like
    Aaronkew reacted to PWT1000 in Advanced Cleaner Not Working   
    Hello :-) I recently used a program called ‘Privazer' & I believe this has broken the Advanced Clean on C:\ only. Nothing happens when I click on it
    I have totally uninstalled (removing wise registry keys) re-installed Wise365 to no avail as I assume there are hidden registry keys used by yourselves so all info from the registry can't be removed to fix the problem.
    I've removed Privatizer, I normally have Macrium Reflect images of C:\ but I've messed with the Win 10 Spring Update etc & removed it so can’t image back without a lot of work.  (BTW the issues occurred before I messed with MS Spring Update) Any help please??
    Kind regards  Paul
  9. Like
    Aaronkew reacted to Nancy in "Engine failed to start"   
    I had recently posted that the engine Wise Anti Malware " engine failed to start:. I uninstalled the program and downloaded it again and saved it to my desktop and reinstalled it, This time I paid closely to the instructions and waited for the "engine with its definitions to install completely  then I ran the program and did a full scan, it worked smoothly! I might add that although this program is compatible with "windows defender", you might want to disable any other malware protection while installing it. WISE PATIENCE is the KEY! 
  10. Like
    Aaronkew reacted to Nancy in "Engine failed to start"   
    I downloaded the new product  "wise Anti-malware" on two of our computers and I cannot scan from either one, they both come up with "engine failed to start". Must I download them again to get a new engine?
  11. Like
    Aaronkew reacted to Linkin in How to Remove Ask Toolbar from Internet Explorer Completely?   
    Ask toolbar is promoted via other free programs and once installed on your computer, they will hijack your browser homepage and replace your default search engine. Sometimes you may find Ask toolbar in your Internet Explorer without you knowing when you installed it.
    In this article, I will show you how to remove it completely from your IE You may see more than a lot of articles on how to remove Ask toolbar on the internet, but in this one, I am gonna tell you the easiest fix.
    First you should download Wise Program Uninstaller(http://wisecleaner.com/wiseuninstallerfree.html), a function formidable program uninstaller. Someone may wanna ask, we can uninstall a software in Control Panel, why bother downloading a third party uninstaller. One thing you might not know is the uninstaller built in a software can’t remove a software completely, it might leave behind some residual files, folders or registry. Accumulation of this kind of junk files or registry could lead to a slow computer or even computer crash.

    After downloading Wise Program Uninstaller, find Ask toolbar in the list. Of course if you have a lot of programs, you can just quick search it. When you find it, single click it, you will see a key called Safe Uninstall, single click it, it will automatically execute the built-in uninstaller of Ask toolbar. When this process is finished, Wise Program Uninstaller will analyze all the associated files, folders and registry entries, and present you a list of the analyzing result. You can just click Remove to erase all these useless files. Then you will find the toolbar is already gone from your IE browser.

    One more thing
    How do I change Ask.com default home page or search engine in Internet Explorer?
    Internet Explorer allows you to change your browser home page at any time. In the upper right corner of your Internet Explorer browser window, select the gear icon (as shown below), and then "Internet Options" from the drop down menu. If you cannot find the gear icon, find the row of menus across the top of your computer screen such as File, Edit, View, etc. Click on the menu that says Tools, and from that Tools menu, click on Internet Options. Then proceed to the next step. 

    Find the section marked "Home page." When you first open Internet Options, the entire home page address should be highlighted in light blue; type the backspace key on your keyboard to delete it. Alternately, use your mouse to select the entire address you see beginning with "http://www.search.ask.com" and delete it with the backspace key. Then, type your desired home page in that space--for example, if you'd like Yahoo as your homepage, type in www.yahoo.com. Once you have typed in your preferred homepage, click "Apply" and then click "OK." 

    That's it for your default homepage settings! After making the change to your default homepage, you'll need to open a new Internet Explorer window to see the change. Changing your homepage setting doesn't retroactively affect pages you already had open prior to making the change.
  12. Like
    Aaronkew reacted to WDRandolph in svchost.exe - Application Error   
    On boot up I get this error.
    I don't know if this is related but my backup program Freezes when it is almost done. It wont turn off the computer when done. It wont close by its self.

    Operating system:Microsoft Windows XP (32 bit) Service Pack 3
    System root: C:WINDOWS
    Available physical memory: 1023 MB
    CPU: Intel® Pentium® 4 CPU 3.00GHz
    Drive Info:
    C: 298.08 GB
    J: 931.47 GB
    Internet Explorer: 8.0
  13. Like
    Aaronkew reacted to kamikano in Help my folder hider become shortcut   
    hi today i want open my folder hider its become shortcut.. how to get back my file?? its really important i try use wise data recovery also cant to find my file helpp me pleaseeeeee           
  14. Like
    Aaronkew reacted to VijayW in Wise365 kills browser access to web (but not other web access)   
    I have run Wise365 (free edition) in the past on my Win7 desktop PC, no problems (although I may not have run the Registry Cleaner component). My desktop is fully updated and has never had any malware to my knowledge. This time I ran all the components, and since then my up-to-date version of Firefox can't access the web. The modem and account are fine: at least 2 other devices have full web access via same wireless modem and account. Email clients still work. Firefox can still open locally stored HTML pages correctly, but it can't access any server on the web. So I uninstalled current Firefox, installed an older version, same result. So I uninstalled that version, got an installable version of latest Firefox (58.0.1) via another device, and installed that. Same result. So I installed a copy of the latest Chrome browser - same result. Chrome will also open all local files, but not access the web.
    At first sight, it seems the changes caused by Wise365 haven't damaged the browser, but the connecting layers between the browser and the network adapter. Is it a matter of missing files that I could download from MS or other sources (on another device), or is it because critical registry entries have been changed or removed?
    Unfortunately it seems likely that it is the latter problem, and this might mean I have to buy a new OS because I don't have any recent restore point. Obviously that would be a major step and would lose years of work.
    Any suggestions about what settings, files or registry entries that I could inspect, and possibly repair?
  15. Like
    Aaronkew reacted to Davy49 in Wise Program Uninstaller Question   
    I was using a different software ( Revo UnInstaller ) to uninstall the program's / software that I wanted to delete off my computer. While revo seemed to function pretty well, it didn't always seem to find all of the installed program's on my computer. The wise program uninstaller does seem to find all of the program's that are installed, but doesn't always offer me the 'forced uninstall' option, shouldn't I ALWAYS be offered BOTH option's when I want to uninstall software on my computer ?
  16. Like
    Aaronkew reacted to KNRover in How prevent WRC from deleting Run commands   
    I have noticed for some time now that Run commands I enter (e.g., %temp%, services.msc, regedit, etc.) are wiped out when WRC is run. I can find no setting that tells it NOT to delete these. Is there some way to prevent the program from deleting Run commands?
  17. Like
    Aaronkew reacted to zoeff50 in Meet our new product - Wise Anti Malware (beta)   
    v1.22 will not always load upon Windows startup. On both Win 10 x64 laptops, sometimes WAM does not load. Most of the time WAM is loaded however, but so now and then also WAT icon does not appear in system tray.
    Checked Task Mgr to confirm this. WiseAntiMalwareServices is sometimes stopped. Also WiseAntiTray is sometimes stopped. Manually starting both and everything is working ok again.
    A bit erratic behaviour.
  18. Like
    Aaronkew reacted to xilolee in How to make screenshots (aka snapshots) and post them here in this forum, either through the forum itself or through Wise PC 1st Aid   
    Hi people!
    Keep in mind that we CAN NOT translate your Language inside the screenshots, i.e. write in your topics/posts the error messages that are inside your screenshots.
    Suggestions? Corrections? (Yes, my English is horrible!)

  19. Like
    Aaronkew reacted to WiseCleaner in Windows 10 & Wisecleaner Software incompatible?   
    Hi All,
    Recently, we got some feedback about Wise Care 365, Wise Disk Cleaner and Wise Registry Cleaner can't be
    compatible with Windows 10. Have you also encountered the same issue? If yes, please help us to know it clearly
    with your screenshots and detailed steps.
    In return, we will free send you a license key of any our paid product (Wise Care 365 Pro, Wise Folder Hider Pro, Wise Video Converter). And the type of the key is from 3 months to 1 year according to your feedback. If you are the paid users,
    we would like to extend the using time of your license key.
    You can write to [email protected] or leave a message here.
    Looking forward to your feedback, thanks in advance  
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