april

Sometimes, Wise Disk Cleaner can not delete some files.
 That is normal because these files probably were being occupied by some applications, and they will be deleted next time when you reboot  your computer again.
 
 
Another situation, Wise Disk Cleaner can not delete files even you have restarted your computer.
That is because temp files can be created automatically at any time and the names of the new temp files may be the same with the previous ones,so it seems that some files can not be deleted  .
 

Sometimes, Wise Disk Cleaner can not delete some files.
 That is normal because these files probably were being occupied by some applications, and they will be deleted next time when you reboot  your computer again.
 
 
Another situation, Wise Disk Cleaner can not delete files even you have restarted your computer.
That is because temp files can be created automatically at any time and the names of the new temp files may be the same with the previous ones,so it seems that some files can not be deleted  .
 

About the different speed of bootup, it's so normal.
 
The bootup speed cannot be controlled completely,
 
because anything related to your computer's condition (like physical devices) will affect the bootup time.
 
So it's unnecessary to worry about it.   

A new function was added into Wise Care 365, that is  file shredder in context menu.
 
 
It is very concenient, with the file shredder in the context menu, we can shred a file easily.
 
 
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I know many users would like to download Wise Care 365 directly. 
 
We do have a direct download link for our dear users 
 
Check the link below please.
 
 
http://wisecleaner.com/soft/WiseCare365.exe
 
 
 
Thank all you guys for supporting us and trusting us. We will  further improve our products and we are always at your service. 

A new function was added into Wise Care 365, that is  file shredder in context menu.
 
 
It is very concenient, with the file shredder in the context menu, we can shred a file easily.
 
 
3`Z2FNJ2DB.jpg]

JP is right, you can try  that way.
 
Thank you for supporting our software.

Please specify your issue. Thanks for your cooperation.

Please find a PC which has the same system with your previous windows , install a Wise Folder Hider, and follow the instruction below to retrieve your folders.
 
 
Please follow the instructions below to recover your files.
1. Unzip and install the file downloaded from the link below.
http://www.wisecleaner.com/tools/WDR.zip
2. Open the main surface of the tool, choose the drive you used to place the files hidden. Then click "Search".
3. Find a folder named "...." (yes! just four dots!) in the left column. Then click the arrows below until you find the folder named "hide".
4. Click on the folder named "hide", a list of files will show up in the right.
5. Select the files you want to retrieve, and click "Restore" at the right bottom corner.
6. In the incoming pop-up, save the files to a different drive (important!).
7. Open the specific folder in the different drive you chose in 6, voila!
 

 
 
Thanks.

1. When PC starts, if the power led is on? If not, maybe it's bad contact or the device is broken.
 
2. If the power led is on, please try to run disk which contains data and check if it can run normally.
While If can not run normally, probably the laser head is broken.
 
 
3. If it can run disks with data normally, please uninstall and re-install burning software, or change to another burning software. Thanks.

Hi April
 
Hey .. No need to sorry - I too have been busy (still) - at work.
It just shows we're only human...
Thank you for your appreciation
 
Hand!

Hi and welcome, PatrickC7
 
It slows down the PC if you uninstall programs now and then.
Do remember this, there are always copies of files in the system as programs are added, in case
if you had regretted uninstallation, they are quicker to be back . And it is probably these files that are to be blamed.
 
Now I have not Windows 8 and do not know what they have 'said' to you, but have you tried the following and restart the PC:
1. to use the 'Disk Eraser'?
2. defragmenting your hard drive(s)?
3. to uninstall completely with the program 'Wise Program Uninstaller'
and reinstall WC365 again?
 
Have it in mind: 1. and 2. will take time depending on the size of hard drive(s)
 
It's just a shot in the dark

Hi JP,
It should be this item which is missing.
 
"IconDesc=Unusual display of desktop icons, Texts without image,etc."
 
 
Or you can re-download Wise PC 1stAid, we have fixed this mistake.
  http://www.wisecleaner.com/soft/WPCASetup.exe     Thank you very much for your excellent work, we really appreciate for your help.   Have a wonderful day!   April

Hi JP,
 
Sorry for the delay of my reply, cause i have been really busy these days.
Thank you very much for your continuous support.

HI April
 
Thanks, it helped and now we have a complete Danish translation
The package is among the others
 
Have a terrific day!

Hi JP,
 
Your suggestion has been summitted to the tech team of Wise.
 
Thank you for all your support, we really appreciate for your help.
 
Have a wonderful day!
 
April

No problem! Does 2.65.205 have these changes I had implemented to you?
 
Also Need to add the following browsers for clean-up
 
Maxthon Cache
Safari Cache
FireFox Cache
 
Ram/Clipboard Clean-up must be down in PC Checkup. I know you have applet included but it most might not use it so you should have it set for Auto Clean.
 
Icon Cache Rebuild
C:\Users\User-Name\AppData\Local\IconCache.db
This one gets corrupted and in time won't display all icons on Windows OS. 
 
ie4uinit.exe -ClearIconCache taskkill /IM explorer.exe /F DEL "%localappdata%\IconCache.db" /A shutdown /r /f /t 00  
Privacy 
Restricted Sites Protection Block List (ad, tracking, unwanted downloads, scripting, browser exploits an etc)
The above should be for Internet Explorer, Safari, Maxthon, and Chrome
 
TCP/IP
Network Connection Speed WAN side: 56KB, 1MB, 5MB, 10MB, 20MB, 30MB, 40MB, 50MB, 100MB Plus since most can now go up as high. 
 
I just tested Wise 365 2.65.205 against another cleaner
 
Results shows
 
Registry - 10 problems (Histroy List, File Extensions, and Deep Scans for (MRUListEx, Empty Registry Values)
Windows 4.03 mb (Windows Logs)
Applications: 15 problems (Paint.net, MS AntiMalware, MS Security, Office and Windows Run History)
 
Final check from another cleaner found 104 logs..
 
Everything else looks good.
 
Thanks

That's right.
It won't erase "everything" on your harddrive like windows and programs you have installed and personal files

We will use your license key to the organization of the forum Event and Contest.
 
We ready to put your banner if you want. Thanks

Hi and welcome, iggy67
 
You can safely use Disk Eraser as it removes all 'unseen' traces from the previously installed without touching (let's call it) 'sore' data on your PC

To all and new members.
It will help us incredibly much if you describe what operating system you have
and perhaps its hardware. You can do it in 'Signature' box. Here is how:
 
1. Top right click on your name.
 
2. Select 'My Settings'.
 
3. 'Signature' on the left (center)
 
In this way we can better take us to the 'root' of the problem and then solve it faster.
 
Thank you in advance

Hi and welcome, Erik
 
You can try this and it does not help - it is the best program Wise Care 365 that might help you, if you do not have it yet
 
1. Right-click on the taskbar and select Start Task Manager

2. When the Task Manager opens, go to the Processes tab

You will now see all the processes running on your system and how much system resources each process takes up.
As a rule, you are bound to find several processes belonging to utilities that check for software updates or make certain software launch faster.
The truth is, you don’t really need them running all the time and they can safely be disabled.
Unnecessary startup items are easy to manage with the help of the System Configuration Utility.
Here’s how:
 
1. Click on the Start button, then click Run (for Windows XP) or Search Programs and files (for Windows 7).
2. Type msconfig in the box and hit Enter. This will launch the System Configuration Utility.
3. Go to the Startup tab. You will see a list of all programs launching on Windows startup.

4. Now go through the list and simply uncheck the programs you don’t want to start automatically.
    Be careful and don’t start disabling recklessly.
    If you don’t know what something is, it’s best to leave it alone or at least Google it before disabling.
    Otherwise you risk making your PC unbootable.
5. Click Apply and then click OK.
6. Reboot Windows for the changes to take effect.

Hi, sorry for my bad english   (i speak Spanish)
 
I had installed Wise Folder Hider when using XP, but now i have Windows 7, the problem is that i forget unhide my folders before install Windows 7, and now i can't access my folders that i had hide before on XP. The hiden folders are not displayed today when i execute Wise Folder Hider.
 
How can i unhide my folders now?
 
Thank you so much!
 
//This solution don't works for me 

Thank you very much J.P 
 
That's the big problem, I've reformatted my hard drive (drive C:) on which Windows was installed, the hiden folder is in drive E: and this is not formatted.
 
All the best! 
 
 

Hi Heavymetalman,
 
Please try to fix this problem with the seventh item in Wise PC 1stAid.
 
Please see attached
 
 

 
 
 
Thank you for supporting our software.