Memory optimizer button disappeared

[andyp714]

When I first installed the Memory Optimizer, a blue button appeared on my desktop that I could click and it would do an optimization. Since rebooting my PC, that blue button is gone. Anyone know how to get it back?

[wisecleaner_admin]

A blue button?

But Wise memory optimizer does not have a blue button, it only has a green button, like below:

 

When you click the red X button on the top right to close it, or you restart system, wise memory optimizer will be minimized on Windows task bar. You can find it in notification area.

 

 

[andyp714]

Yes, it was a blue and white circle. Clicking on it ran the optimizer. I've seen the app for the memory optimizer and that's not it.

[xilolee]

That's memory optimizer built-in inside wise care 365.

Right-click wise care 365 tray icon, click show floating window.

[wisecleaner_admin]

There are two methods to display the floating window.

Method 1,

Open wise care 365 -> click Custom icon on the top right -> click Settings in the drop-down menu -> click  Tray tab, select Display floating window automatically when running wise care 365, then click OK to save settings.

Method 2,

Right click on wise care 365 tray icon in the Notification area, click Show Floating Window

[andyp714]

Thanks, it's working now.

[andyp714]

Well, it seems to have disappeared on me again. There is a blue ribbon at the bottom of the screen now when I follow the above instructions. No memory optimize button. This one has up/down network speeds, memory usage and temperatures. Did something get changed in an update?

[xilolee]

Yup. Now there's only that one.

You can move it near the sides of the screen and it will be hidden.

[andyp714]

That is a really unfortunate step back. The one-click memory optimize was perfect. You didn't need to change it.

 

Really disappointed in this. You fixed something that wasn't broken.

[xilolee]

Just click RAM (in the floating window) and later speedup.

[wisecleaner_admin]

Just like xilolee said.

[adlane]

Noticed that Wise Memory Optimizer would not come up so I tried to uninstall it.  Now I get memory violation error every time I try to restart my computer.    What should I do?  Try to re-install again, or check something in the regedit?

[wisecleaner_admin]

How did you uninstall it?

Can you give me a screenshot of the error message?

Thanks.

[adlane]

The access violation warning  that comes up on startup of Win XP is the  following:

 

"Access Violation 00403E50 in Module WiseMemoryOptimizer.exe, read of address 108BE05"

 

 

then  2 more wierd things happen: Vprosvc( Norton Ghost HD Prgm/Symantec) will not work,  memory problem there

 

then Kindle page tries to come up, but I answer no to it.

[wisecleaner_admin]

You can try to reinstall wise memory optimizer and Norton Ghost

[adlane]

Does the new version have an uninstall version?  I was using a version from 2014.   I tried it, but not the  Norton Ghost.  Only had one pop up and that was the Norton Ghost- though the first time it did not come up to were I could use my mouse.  I will uninstall Norton Ghost next time I restart.

[wisecleaner_admin]

You can open Windows Control Panel - Uninstall program - find Wise Memory Optimizer, then click Uninstall button to remove it.

If you can not find it, possibly you are using portable version, just need to remove wise memory optimizer folder.

[adlane]

What is the proper way of upgrading to the Current Version  so I have that Uninstall button you have spoken,  just  download and run over it?  or is there something in the program in the 2014 version?  I believe I saw something like that.

[wisecleaner_admin]

If you are using the Pro version, just run auto-update; if you are using Free version, just download and install the latest version, no need to uninstall old version, just cover it.

[adlane]

Yes, I have the newest free version that I installed over it.   It seems to be working all right now.   Unfortunately, I still see now way of uninstalling it.   How would I do it?  I know with Revo Installer or Add Remove Programs there was a problem last time.  Can I just do that with this version?

[xilolee]

Hi adlane.
 
If you downloaded Wise Memory Optimizer 3.48 Free portable version, you can just extract its files in a folder.

Later you can move that folder where you prefer.

When you'll want to remove WMO, the uninstall won't be necessary: you will only delete the entire folder.

 

If you prefer the installer version of WMO, then you'll use its uninstaller in control panel\programs\uninstall (when you'll want to uninstall it, obviously).