Cannot backup "Full Registry"

[CMC]

Cannot backup "Full Registry" and receive error message that the file at C:\documents and settings\ <My name>\Local settings\temp\fullreg.rbk cannot be exported, error writing file. It writes it the rbk in the temp folder but, cannot export/re-write it and deletes it from the temp folder. Have not tried restore backup and don't need to. But cannot export .rbk and save it as .reg?

It backs up the changes to registry when cleaning as they are listed in the restore option but, NO full registry backup.

 

The question remains, why doesn't it just write the backup as .reg file along with the other backups in the same folder and, why it cannot export it from temp folder to where the file needs and should be?

Any idea? winxp sp3

 

Thanks in advance

 

[wisecleaner_admin]

Please restart system, then try to back up again.

The .rbk file is a  compression file. If we don't compress the backup file, the .reg file's size may very large, regularly is hundreds MB.  

When we compress .reg to .rbk, it will reduce to only a few MB.

 

All registry backup files will be saved in C:\Users\username\AppData\Roaming\Wise Registry Cleaner\backup

[CMC]

Thanks for the reply.

 

No cigar my friend. That was the first thing to do, restart the system. The issue has been ongoing.

 

It does bring the .rbk file to the backup folder but, it is not exported/saved in .reg format. I am not even sure said .rbk file contains all the information. It is abot 1.5 MB.

 

As a test, I made a portable form of the program and the same problem exists with the portable one and the same error messge comes up. It is peculiar that "Auto save" tranfers/saves correct format of the backup before cleaning but, a full backup is not being done correctly.

 

Any other recommendation(s)?

[xilolee]

Could you post a screenshot (of the error)?

What antivirus/antispyware/antimalware/firewall are you using?

[CMC]

Hello and thanks for your help.

Here are three screen shots of the recreated error message.

-The first picture is the error message

-The second picture is from the "Backup" folder showing that the full registry backup .rbk file was saved there without being converted to .reg file. (The first file (2014-18-06 103538.reg) was created automatically after cleaning the registry one day ago with no problem.)

-The third picture is when I went to "Restore Center". As you see it has information about the failed "Manually" created "Full registry backup" but., is it really a valid file to be restored or even be included in the list?
 

Bitdefender AV, Malwarebyte, comodo firewall--ALL ON DEMAND AND DISABLED DURING BACKUP PROCESS

 

 

Regards,

[xilolee]

Have you tried to check the disk?

And to launch sfc /scannow from a command prompt (Windows xp installation cd needed)?

[CMC]

The disk was checked and no problem found. But, with System File Check, as this is an isolated issue with this particular software and have never seen similar error message since XP was installed, makes me really wonder. I'll give it a shot though. Stay tuned

[CMC]

Ran the sfc /scannow and everything appears to be fine. Plain confusing.

Not that I am a big fan of backing up full registry as even during course of one day many things change and at times, full registry backup proves to be not so helpful but, the error message is just plain confusing.

 

Regards

[wisecleaner_admin]

@CMC，

 

Please run this command chkdsk c: /f  to check your disk.