Russell Posted March 21, 2014 Report Share Posted March 21, 2014 I got infected by virus Reveton!Ink recently. The upshot is I can't run Windows Defender anymore. My Mcafee is not working properly because I am unable to scan or do real time scanning. Finally I get error 48 unable to run dll file in Access. I have managed to remove the virus, I think! However I am unable to real time protect PC. Operating system:Windows 7 Home Premium (64 bit) System root: C:\Windows Available physical memory: 3766 MB CPU: Intel® Celeron® CPU U3600 @ 1.20GHz Drive Info: C: 452.97 GB Internet Explorer: 9.0 Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted March 22, 2014 Report Share Posted March 22, 2014 Please open Control Panel-->System and Security-->Administrative Tools-->Services, find out Windows Defender Service, right click it and click Start to run it. Then try to open your Windows Defender again. Link to comment Share on other sites More sharing options...
Russell Posted March 22, 2014 Author Report Share Posted March 22, 2014 Thanks, I have tried your instructions and Windows Defender does not appear in the services list, whereas Windows Firewall does just so you can be reassured I am in the right place. Do you have any other suggestions, please? Link to comment Share on other sites More sharing options...
xilolee Posted March 22, 2014 Report Share Posted March 22, 2014 Hi russel! 1) Copy the following text into notepad, save the file as W7SP1HomePremiumDefaultServices.bat (it should not be saved as txt and its icon should not be a paper), run it as an administrator, check if there are any error messages and paste them here... If there are no errors, reboot your pc. @echo off sc config AeLookupSvc start= demand sc config Alerter start= disabled sc config ALG start= demand sc config AllUserInstallAgent start= demand sc config AppIDSvc start= demand sc config Appinfo start= demand sc config AudioEndpointBuilder start= auto sc config AudioSrv start= auto sc config AxInstSV start= demand sc config BDESVC start= demand sc config BFE start= auto sc config BITS start= demand sc config Browser start= demand sc config bthserv start= demand sc config CertPropSvc start= demand sc config ClipSrv start= disabled sc config clr_optimization_v2.0.50727 start= demand sc config COMSysApp start= demand sc config CryptSvc start= auto sc config DcomLaunch start= auto sc config defragsvc start= demand sc config DeviceAssociationService start= demand sc config DeviceInstall start= demand sc config DFSR start= demand sc config Dhcp start= auto sc config dmadmin start= demand sc config dmserver start= auto sc config Dnscache start= auto sc config Dot3svc start= demand sc config DPS start= auto sc config DsmSVC start= demand sc config DsRoleSvc start= demand sc config EapHost start= demand sc config EFS start= demand sc config ehRecvr start= demand REM if win 7 home basic, delete this sc config ehSched start= demand REM if win 7 home basic, delete this sc config EMDMgmt start= auto sc config ERSvc start= auto sc config EventLog start= auto sc config EventSystem start= auto sc config FastUserSwitchingCompatibility start= demand sc config Fax start= demand sc config FCRegSvc start= demand sc config fdPHost start= demand sc config FDResPub start= auto sc config fhsvc start= demand sc config FontCache start= auto sc config FontCache3.0.0.0 start= demand sc config gpsvc start= auto sc config helpsvc start= auto sc config hidserv start= demand sc config hkmsvc start= demand sc config HomeGroupListener start= demand sc config HomeGroupProvider start= demand sc config HTTPFilter start= demand sc config idsvc start= demand sc config IKEEXT start= demand sc config ImapiService start= demand sc config IPBusEnum start= demand sc config iphlpsvc start= auto sc config KeyIso start= demand sc config KtmRm start= demand sc config LanmanServer start= auto sc config LanmanWorkstation start= auto sc config lltdsvc start= demand sc config lmhosts start= auto sc config LSM start= auto sc config Mcx2Svc start= disabled sc config Messenger start= disabled sc config MMCSS start= auto sc config mnmsrvc start= demand sc config MpsSvc start= auto sc config MSDTC start= demand sc config MSiSCSI start= demand sc config msiserver start= demand sc config napagent start= demand sc config NetDDE start= disabled sc config NetDDEdsdm start= disabled sc config Netlogon start= demand sc config Netman start= demand sc config netprofm start= demand sc config NetTcpPortSharing start= disabled sc config Nla start= demand sc config NlaSvc start= auto sc config nsi start= auto sc config NtLmSsp start= demand sc config NtmsSvc start= demand sc config p2pimsvc start= demand sc config p2psvc start= demand sc config PcaSvc start= demand sc config PeerDistSvc start= demand sc config PerfHost start= demand sc config pla start= demand sc config PlugPlay start= auto sc config PNRPAutoReg start= demand sc config PNRPsvc start= demand sc config PolicyAgent start= demand sc config Power start= auto sc config ProfSvc start= auto sc config ProtectedStorage start= demand sc config QWAVE start= demand sc config RasAuto start= demand sc config RasMan start= demand sc config RDSessMgr start= demand sc config RemoteAccess start= disabled sc config RemoteRegistry start= demand sc config RpcEptMapper start= auto sc config RpcLocator start= demand sc config RpcSs start= auto sc config RSoPProv start= demand sc config RSVP start= demand sc config sacsvr start= demand sc config SamSs start= auto sc config SCardSvr start= demand sc config Schedule start= auto sc config SCPolicySvc start= demand sc config SDRSVC start= demand sc config seclogon start= demand sc config SENS start= auto sc config SensrSvc start= demand sc config SessionEnv start= demand sc config Sharedaccess start= disabled sc config ShellHWDetection start= auto sc config SNMPTRAP start= demand sc config Spooler start= auto sc config sppsvc start= auto sc config sppuinotify start= demand sc config srservice start= auto sc config SSDPSRV start= demand sc config SstpSvc start= demand sc config stisvc start= demand sc config swprv start= demand sc config SysMain start= auto sc config TabletInputService start= demand sc config TapiSrv start= demand sc config TBS start= demand sc config TermService start= demand sc config Themes start= auto sc config THREADORDER start= demand sc config TrkWks start= auto sc config TrustedInstaller start= demand sc config UI0Detect start= demand sc config upnphost start= demand sc config UxSms start= auto sc config VaultSvc start= demand sc config vds start= demand sc config VSS start= demand sc config W32Time start= demand sc config wbengine start= demand sc config WbioSrvc start= demand sc config wcncsvc start= demand sc config WdiServiceHost start= demand sc config WdiSystemHost start= demand sc config WebClient start= demand sc config Wecsvc start= demand sc config wercplsupport start= demand sc config WerSvc start= demand sc config WinDefend start= auto sc config WinHttpAutoProxySvc start= demand sc config Winmgmt start= auto sc config WinRM start= demand sc config Wlansvc start= demand sc config wmiApSrv start= demand sc config WMPNetworkSvc start= demand sc config WPCSvc start= demand sc config WPDBusEnum start= demand sc config wscsvc start= auto sc config Wsearch start= auto sc config wuauserv start= auto sc config wudfsvc start= demand sc config WwanSvc start= demand pause 2) After the reboot, check if it works.Otherwise, launch sfc /scannow from an elevated command prompt, wait till it finishes (20-40 minutes), report the result here. 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Russell Posted March 22, 2014 Author Report Share Posted March 22, 2014 Thanks for file, bit uncertain whether I should have run it. The problem with my Windows Defender is it doesn't exist. I have another issue now and I have lost my WIFI connection completely. The routine I run up there disabled my WI FI network card. I think it has. Could you explain how to turn it back on? I have had to reconnect with mobile broadband. In all honesty I am out out of my depth executing the commands in the .bat routine. However if you could advise how to turn on my WI FI I will be happy with that. Link to comment Share on other sites More sharing options...
Russell Posted March 22, 2014 Author Report Share Posted March 22, 2014 This is a follow on from Windows Defender Error!, I run some registry alterations and I can't connect to Wi fi. The Wi fi Button is greyed out therefore I can't detect Wi fi. Operating system:Windows 7 Home Premium (64 bit) System root: C:\Windows Available physical memory: 3766 MB CPU: Intel® Celeron® CPU U3600 @ 1.20GHz Drive Info: C: 452.97 GB Internet Explorer: 9.0 Link to comment Share on other sites More sharing options...
xilolee Posted March 22, 2014 Report Share Posted March 22, 2014 Sorry, it seems I gave you Windows 7 home premium service pack 1 default services file instead of that without service pack 1, but the problem should not be that given that sp1 adds services (so the bat file should have not modified anything). Try this W7HomePremiumDefaultServices.bat: sc config AeLookupSvc start= demand sc config ALG start= demand sc config AppIDSvc start= demand sc config Appinfo start= demand sc config AudioEndpointBuilder start= auto sc config AudioSrv start= auto sc config AxInstSV start= demand sc config BDESVC start= demand sc config BFE start= auto sc config BITS start= demand sc config Browser start= demand sc config bthserv start= demand sc config CertPropSvc start= demand sc config clr_optimization_v2.0.50727 start= demand sc config COMSysApp start= demand sc config CryptSvc start= auto sc config DcomLaunch start= auto sc config defragsvc start= demand sc config Dhcp start= auto sc config Dnscache start= auto sc config Dot3svc start= demand sc config DPS start= auto sc config EapHost start= demand sc config EFS start= demand sc config ehRecvr start= demand REM if win 7 home basic, delete this sc config ehSched start= demand REM if win 7 home basic, delete this sc config EventLog start= auto sc config EventSystem start= auto sc config Fax start= demand sc config fdPHost start= demand sc config FDResPub start= auto sc config FontCache start= demand sc config FontCache3.0.0.0 start= demand sc config gpsvc start= auto sc config hidserv start= demand sc config hkmsvc start= demand sc config HomeGroupListener start= demand sc config HomeGroupProvider start= demand sc config idsvc start= demand sc config IKEEXT start= demand sc config IPBusEnum start= demand sc config iphlpsvc start= auto sc config KeyIso start= demand sc config KtmRm start= demand sc config LanmanServer start= auto sc config LanmanWorkstation start= auto sc config lltdsvc start= demand sc config lmhosts start= auto sc config Mcx2Svc start= disabled sc config MMCSS start= auto sc config MpsSvc start= auto sc config MSDTC start= demand sc config MSiSCSI start= demand sc config msiserver start= demand sc config napagent start= demand sc config Netlogon start= demand sc config Netman start= demand sc config netprofm start= demand sc config NetTcpPortSharing start= disabled sc config NlaSvc start= auto sc config nsi start= auto sc config p2pimsvc start= demand sc config p2psvc start= demand sc config PcaSvc start= demand sc config PerfHost start= demand sc config pla start= demand sc config PlugPlay start= auto sc config PNRPAutoReg start= demand sc config PNRPsvc start= demand sc config PolicyAgent start= demand sc config Power start= auto sc config ProfSvc start= auto sc config ProtectedStorage start= demand sc config QWAVE start= demand sc config RasAuto start= demand sc config RasMan start= demand sc config RemoteAccess start= disabled sc config RemoteRegistry start= demand sc config RpcEptMapper start= auto sc config RpcLocator start= demand sc config RpcSs start= auto sc config SamSs start= auto sc config SCardSvr start= demand sc config Schedule start= auto sc config SCPolicySvc start= demand sc config SDRSVC start= demand sc config seclogon start= demand sc config SENS start= auto sc config SensrSvc start= demand sc config SessionEnv start= demand sc config Sharedaccess start= disabled sc config ShellHWDetection start= auto sc config SNMPTRAP start= demand sc config Spooler start= auto sc config sppsvc start= auto sc config sppuinotify start= demand sc config SSDPSRV start= demand sc config SstpSvc start= demand sc config stisvc start= demand sc config swprv start= demand sc config SysMain start= auto sc config TabletInputService start= demand sc config TapiSrv start= demand sc config TBS start= demand sc config TermService start= demand sc config Themes start= auto sc config THREADORDER start= demand sc config TrkWks start= auto sc config TrustedInstaller start= demand sc config UI0Detect start= demand sc config upnphost start= demand sc config UxSms start= auto sc config VaultSvc start= demand sc config vds start= demand sc config VSS start= demand sc config W32Time start= demand sc config wbengine start= demand sc config WbioSrvc start= demand sc config wcncsvc start= demand sc config WcsPlugInService start= demand sc config WdiServiceHost start= demand sc config WdiSystemHost start= demand sc config WebClient start= demand sc config Wecsvc start= demand sc config wercplsupport start= demand sc config WerSvc start= demand sc config WinDefend start= auto sc config WinHttpAutoProxySvc start= demand sc config Winmgmt start= auto sc config WinRM start= demand sc config Wlansvc start= demand sc config wmiApSrv start= demand sc config WMPNetworkSvc start= auto sc config WPCSvc start= demand sc config WPDBusEnum start= demand sc config wscsvc start= auto sc config Wsearch start= auto sc config wuauserv start= auto sc config wudfsvc start= auto sc config WwanSvc start= demand Let me know if it shows errors (when the bat is working) and if it solves your problem (after you reboot the machine), otherwise we'll try to start other few services at Windows startup. 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