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Posted

I receive a application error when installing or trying to run chome. The error is " The exception unknown software exception (0xc0000417) occurred in the application at location 0x78b2af3e."

 

 

 

Operating system:Microsoft Windows XP (32 bit) Service Pack 3

System root: C:\WINDOWS

Available physical memory: 3374 MB

CPU: Intel® Core i3 CPU M 350 @ 2.27GHz

Drive Info:

C: 298.08 GB

Internet Explorer: 8.0

Posted

Hi,

There is a possibility that some third party programs installed on the computer is causing the issue.
I would suggest that you perform clean boot and check.

1, click Start----Run, type msconfig in search box, and press Enter to open System Configuration Utility

2, click General, view screenshot 1.jpg

    1.jpg

3, click Services, view screenshot 2.jpg 

    2.jpg

4, reboot system to check whether the error displayed again.

Posted

Hi,

There is a possibility that some third party programs installed on the computer is causing the issue.

 

Agreed! Also check your list of installed programs for anything that looks "new" that you didn't intentionally install. If any are found, uninstall them as well.

Posted

Hi jlewis! :)

It could be due to some missing (or corrupted) visual studio redistributable package(s).

Check Windows update.

Someone reported also malicious programs, so check your pc with adwcleaner, junk removal tool, superantispyware, your antivirus and malwarebytes anti-malware.

(if you need some links, just "talk" :))

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