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NO LONGER CLEANING CHOSEN CACHE


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In the last few weeks Wise DC has turned into a pile of rubbish. Despite settings having every single piece of internet cache set to be deleted (except only for saved form and passwords for Firefox) it is failing to delete 80% of Firefox and Opera cache. I now have to rely on CCleaner to do the job properly.

 

My system: Win 10 64 bit laptop
WDC Version installed 9.5.6.678

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Hi Wesley909. :)

 

I made a quick test with both (only firefox entries enabled).

CCleaner found 60 files and 6 cookies.

WiseDiskCleaner found 56 files and 4 cookies.

Imo, not a big difference.

 

280jg4x.jpg

 

ccleaner found these (WDC didn't find them) and some cookies:

  • index.sqlite
  • cookies.sqlite-shm
  • cookies.sqlite-wal
  • formhistory.sqlite
  • permissions.sqlite
  • sessionCheckpoints.json
WDC found this (ccleaner didn't find it): content-prefs.sqlite

 

Later, I fixed those items with WDC, then analysed again with ccleaner and it didn't find the items removed by WDC (it found the items that WDC didn't find, obviously).

 

Using Win10STD x64, firefox 56.0 x64, WDC 9.5.6.678 portable and Piriform CCleaner 5.35.6210 free portable.

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I'm using the portable version, but I have now tried the installed one.
It also finds firefox cache.

Did you already try these ones?

  • uninstall WDC
  • check if "C:\Program Files (x86)\Wise\Wise Disk Cleaner" folder is still present (it should be removed by the uninstallation).
    If present, delete it.
  • check if "C:\Users\YourWindowsAccountName\AppData\Roaming\Wise Disk Cleaner" folder is still present (it should be removed by the uninstallation).
    If present, delete it.
  • Reinstall WDC
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Hi,

Please download this file (WiseDiskCleaner20171017.zip), extract and paste them to wise disk cleaner installation folder to cover old files.

Run Wise Disk  Cleaner to scan, it will create a log file named wdclog.txt in %appdata%\Wise Disk Cleaner

Then open this folder %appdata%\Wise Disk Cleaner, send wdclog.txt to us.

Thanks.

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  • 3 weeks later...

Thanks for the below and work issues caused a delay in replying.

Sadly, I have tried this three times now the last two times with every bit of security (including Windows Smart Screen) disabled. I get the error message in this screenshot:

Hi,

Please download this file (WiseDiskCleaner20171017.zip), extract and paste them to wise disk cleaner installation folder to cover old files.

Run Wise Disk  Cleaner to scan, it will create a log file named wdclog.txt in %appdata%\Wise Disk Cleaner

Then open this folder %appdata%\Wise Disk Cleaner, send wdclog.txt to us.

Thanks.

 

post-57970-0-55039800-1509619138_thumb.jpg

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