Jump to content

Heavy Bug: Registry Cleaner removes all printer ports for all printers in 64bit Win 7


Recommended Posts

I setup various physical laser printers and pdf printers on my 64bit Win 7 Pro system.
They work fine for a long time.

Then I decided to try out Wise Registry Cleaner v8.82 with Default scan.

Since I cannot validate each found issue I had to trust Wise and fixed all problems.

After a while (and a reboot) I had to use one of the printers mentioned above.

Much to my surprise they did not work any more.

Further investigations show that when I go to

ControlPanel--->Devices and printers

select one of the listed printers, right click and selected "Printer Properties", go to to tab "Ports" then the list
is completely empty - for ALL printers.

Have a look at the attached snapshot

Very bad.

Even worse: I found no solution to re-create them

The only reason for that can be a false wiping from Wise Registry Cleaner of ActiveX/COM components or other registry entries (possibly


or a branch below)

This is very, very annoying.

Why does Wise Registry Cleaner think it must remove these branches?

Devs should fix this urgently.




Link to comment
Share on other sites

If you haven't unticked "auto back up registry before cleaning" (in settings general), click restore, registry restore, select the correct registry backup, restore it.
You can also navigate in that backup; default backup folder is in %appdata%\Wise Registry Cleaner\backup (C:\Users\%username%\AppData\Roaming\Wise Registry Cleaner\backup).

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...