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Everything posted by wisecleaner_admin

  1. Avast? Wiselcleaner won't install Avast. Wise Anti Malware use Avira threat detection technology and the completed virus database. We already mention it in https://www.wisecleaner.com/wise-anti-malware.html
  2. It should be "The password is incorrect", right? Please download this tool and click "Show my password", then you see a serial symbols, send it and your password to [email protected] https://www.wisecleaner.com/soft/GetPassword.exe We will compare them. If they are the same, we will help you to find hidden files. But if they are different, please buy WFH password retrieve service, then we will help you find correct password. https://www.wisecleaner.com/how-to-get-wise-folder-hider-password-back.html
  3. @xilolee 1, Actually, I want you export this registry HKEY_CURRENT_USER\Software\7-Zip\FM, then I will import it into my system to check. It is disappeared now, so we can forget it. 2, I will report it again.
  4. Thanks, But please tell me the program name you get above result. Then we can user registry cleaner to compare with it.
  5. @xilolee 1, In my computer, WRC 9 and WRC 10 have same scan results of Software paths. Could you please export it and send to me? 2, If WRC display registry key name instead of key value, the first column are almost 0/1/2/3..., not only software paths but also all items. I already send your suggestion to developer team, but I guess this work is too hard, so that they have not done it now.
  6. WRC 8 is the fastest, because it doesn't scan some registry path. WRC 9 finds the most problems, because it may misjudge certain items as invalid registry value. WRC x is better than previous version although it is not the fastest.
  7. Normally We don't need to translate them.
  8. I see. It is really hard to read. I will send it to developer team.
  9. Hi, Please read this page carefully, Refresh, Reset or Restore your PC Sorry, I can't help you to recover lost files, you can try Wise Data Recovery, or other data recovery products.
  10. Hi, 1, Created a encrypted folder (we call it encrypted drive), 2, Mount this drive (normally it is drive Z:), open it 3, Move files/folders to this drive. 4, Close drive and click Unmount. Close Wise Folder Hider
  11. @xilolee, Thanks for your help. A few people has same issue with you, but the issue item is not Software Path. We know there is bug in Wise Registry Cleaner X, but We have been unable to reproduce this problem.
  12. @kasem, 1, Wise Care 365 won't clean installed programs, unless you add its parent folder to clean list. 2, Wise Duplicate Finder find only duplicate files, not duplicate folders. And it only remove files. If you remove files one by one, I mean, you select a file and delete it manually, wise duplicate finder won't backup it. Only if you select multi files, and click "Delete Selected", wise duplicate finder will back up files. You can find backup in Menu - Backup and Restore.
  13. @xilolee I see. In your system, WRC X and Wise Care 365 v5 skipped some registry items. We cannot reproduce this issue. Can I connect to your system to check it?
  14. @xilolee Please check attached image, WRC 9.56 and W365 5.18 are almost same except File Types.
  15. @xilolee Thanks for your feedback. We will fix it in next update.
  16. @xilolee Only Daily task will create task in Task Scheduler. Other tasks (Specify time, From now, On Idle), a timer in wise auto shutdown controls these tasks.
  17. Hi, Is the drive a USB drive? For security reason, Wise Folder Hider v4 doesn't support to only hide a folder in a USB device. If you want this feature, please reinstall old version.
  18. You can find "Invalid shortcut" in Common Cleaner - Useless files - Windows system
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