Hasso Posted July 28, 2013 Report Share Posted July 28, 2013 Hello, I like JetSearch very much but have a serious problem. I have several USB HD drives connected to my computer. While the drives F, M, N and O show up in the JetSearch local drives list, my drive L doesn't. In windows explorer I can reach it without any problems. Greetings Hasso Link to comment Share on other sites More sharing options...
J.P Posted July 28, 2013 Report Share Posted July 28, 2013 Hi Hasso If you have connected the USB while WJS was started, it is not possible to not find it, The program can not self locate new connections.But if you shut down completely for WJS and start it again, then there is a good chance that the USB is with Regards JP april 1 Link to comment Share on other sites More sharing options...
Hasso Posted July 29, 2013 Author Report Share Posted July 29, 2013 Hello Member, thank you foe your quick answer. But I even restarted the computer with all USB drives connected and WJS did not recognize my drive L. Unfortunately it's the drive with most of my PDFs. Link to comment Share on other sites More sharing options...
J.P Posted July 29, 2013 Report Share Posted July 29, 2013 Hasso.. How to unplug some USB as it is not for certain that WJS can squint between all USB, if you have them all connected?(Wise: It is not to demean WJS in any ways, but one must try it out, if that's what it takes) JP Link to comment Share on other sites More sharing options...
Hasso Posted July 29, 2013 Author Report Share Posted July 29, 2013 Hi Member, I will give it a try when I'm back home. Link to comment Share on other sites More sharing options...
Sparktank Posted November 21, 2013 Report Share Posted November 21, 2013 I've been experiencing external HDD's disappearing from the search list for selectable drives. I use the portable version of WJS and have the externals plugged in and active ("Power Savings" for USB is disabled so they function all the time; external HDD's do not have a power switch, they run on constant power from AC adapter). The Disk Management shows the drives are recognized and active, I can browse manually but the option to search with WJS has disappeared. The drives are active when I start up WJS, I don't start WJS without the drives being plugged in and active. I've noticed since a few versions ago that this became a problem with WJS. This became apparent around the same time OP has experienced same problem with external HDD's (via USB 2.0). Rebooting and starting application doesn't work. Nothing's worked to get the externals to appear in the selection like before. Using version: Wise JetSearch 1.39.73 Updated to 1.41 and external HDD's are still not showing. WJS with no externals recognized: Disk Management showing recognized external HDD's: Link to comment Share on other sites More sharing options...
WiseCleaner Posted November 21, 2013 Report Share Posted November 21, 2013 Hi Sparktank, We will test it, if there is any news I will let you know. Thank you. Link to comment Share on other sites More sharing options...
Sparktank Posted December 16, 2013 Report Share Posted December 16, 2013 Just updated to 1.44 and still no ability to search external drives. I've even installed it instead of using portable and no change. Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted December 19, 2013 Report Share Posted December 19, 2013 Hi, Sparktank Please help us to do a test. 1, Plug in your USB drives 2, Download and run this program. (Click here to download it) 3, When you get a result, please do a thumbnail and send to us. THX. Link to comment Share on other sites More sharing options...
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