rayal Posted December 18, 2018 Report Share Posted December 18, 2018 Hi ! Is somebody has any idea why the feature ''malware detection'' is not working. I get the following message when attempting to open it, be ''ENGINE SERVICE DOESN'T WORK ..''. Trying to solve the problem i did reinstall the program , plus reboot my device (labtop) , but it did not fix anything. Thanks to all for any suggestion. Have a nice day. Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted December 19, 2018 Report Share Posted December 19, 2018 Please open Wise Anti Malware folder, normally it is C:\Program Files\Wise\Wise Anti Malware\, find and send svr.log to us. Link to comment Share on other sites More sharing options...
xilolee Posted December 26, 2018 Report Share Posted December 26, 2018 It seems now it works also for me, finally. There are still some small problems: - Main window: when I click on the taskbar icon, the main window appears. But then I can't minimize it with another click, i.e. the main window remains visible. - Quick check: it still searches privacy risks, temporary files, browser caches, registry entries, even after I excluded them from settings - quick check. (But it worked after I closed and reopened the main window). But after a reboot, the settings are forgotten by the program. - Quick check (before the check, using Ita): When I change language from Ita to Eng, "last system scan" and "last database update" remain in Ita. - Quick check: "last system scan" isn't updated to the last scan (it says 27 May 2018) - Quick check (after the check, using Ita): I change language and the string "controllo terminato" isn't translated ("checkup has finished"). - Quick check (after the check, using ita): If I change the language, Ita to Eng, the entries remain in Eng until I pass the mouse over them. - Tray icon: The entries remain always in the same language in which I start the program. If I start in Eng and switch to Ita, the entries will be in Eng. Link to comment Share on other sites More sharing options...
Recommended Posts