Advanced Cleaner Not Working

[PWT1000]

Hello :-) I recently used a program called ‘Privazer' & I believe this has broken the Advanced Clean on C:\ only. Nothing happens when I click on it

I have totally uninstalled (removing wise registry keys) re-installed Wise365 to no avail as I assume there are hidden registry keys used by yourselves so all info from the registry can't be removed to fix the problem.

 

I've removed Privatizer, I normally have Macrium Reflect images of C:\ but I've messed with the Win 10 Spring Update etc & removed it so can’t image back without a lot of work.  (BTW the issues occurred before I messed with MS Spring Update) Any help please??

 

Kind regards  Paul

 

 

 

[xilolee]

Hi PWT1000 - Paul.

 

Run chkdsk c: /f from an elevated command prompt.

At least twice.

[PWT1000]

Hello: I tried running chkdsk c: /f which found errors but could not correct them. So, after some time I imaged back to the beginning of March & Wise365 was working fine.

Thanks for the help! Thanks Paul ... 

[wisecleaner_admin]

Thanks xilolee