Jump to content

Wise Registry Cleaner hung, lost desktop and registry?


Recommended Posts

I downloaded and tried the FREE version of this program.  I ran it and it seemed to stop.  I now get the following screen image.  Any ideas would help. 


I believe my registry is my problem as my file structures are still there.  My problem is how to recover?



Tnx in advance.  VR,  azsalty


Link to comment
Share on other sites

Hey azsalty,

I'm not sure it was caused by registry cleaning. We did some tests, but can not reproduce this issue.

Please try this way, maybe it can fix your problem.


This solution assumes that Windows is installed on your C: drive. if it is not, substitute that drive letter for C.

Click the Start button.
Click Computer.
Navigate to C:\Users\
Open the folder with your username.
Right click on the Desktop folder and click Properties.
Click the ‘Location’ tab and click the ‘Restore Default’ button.

If you are unable to do that:
Click the Start button.
Type regedit and press Enter to open the Registry Editor.
Navigate to the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell\Folders
On the right, double click the Desktop key.
Make sure the Desktop value is set to:
%USERPROFILE%\Desktop” or “C:\Users\%USERNAME%\Desktop
Click OK and close the Registry Editor.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...