tnas Posted April 13, 2016 Report Posted April 13, 2016 Hi I used wise registry cleaner, portable edition 9.11.585, as useal on my windows server 2012 and now it crashed my files associations I can not launche the Control panel, the administration tools, etc.. everytime it says that "there is no program files associated..." How can I solve this issue ? B.R. Thierry JoryikEn, AlexissEn, orieptate and 1 other 4
xilolee Posted April 13, 2016 Report Posted April 13, 2016 Hi tnas - Thierry. If you have not disabled "auto back up registry before cleaning" in WRC settings-general, you can try to restore the last back up from restore centre (menu-restore-registry restore). By the way, there is a new version: 9.15.589.
tnas Posted April 15, 2016 Author Report Posted April 15, 2016 Thanks xilolee -> I restored all backup and it restored the file association and everything is back to normal ! BTW just to let you know that the Windows 2012 activation was OK before the WRC action with the file association lost, the windows activation was lost as well !? with the back up restoration -> activation was restored as well !! Thanks again Xilolee Btw, usually I do not have any issue... B.R. Thierry
xilolee Posted April 15, 2016 Report Posted April 15, 2016 I'll report this topic to WiseCleaner_Admin, maybe they can prevent this problem in the future. It could be useful if you could show/send them your registry backups (i.e., only the little backups after you used the program, and not your entire registry backup). Mail: support AT wisecleaner DOT com You could try also bugs AT wisecleaner DOT com, but I'm not totally sure if this last email address will work.
wisecleaner_admin Posted April 19, 2016 Report Posted April 19, 2016 Thanks, xiolee. Hey Thierry, Thanks for your feedback. We will check it and improve it.
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