Recover Hiden Folder

[Leonidasfx 3]

Hi, im a user of your product Wise Folder Hider for quite some time since i use windows 8, and continue using it after upgrading my OS to Windows 10.

 

The problem is, after I reset my Windows 10 because of some RAM problems (and without formatting the drive, just plain reset), I cant see my folder that I hid using your product.

 

I want to ask for your advice if I install Wise Folder Hider again now, could I recover the hidden folder?

 

Thank you in advance

[wisecleaner_admin 1,340]

Yes, the hidden files/folders won't disappear unless you format the disk.

Please reinstall wise folder hider.

If you cannot find the hidden files, please contact us.

[Василий 0]

Вхожу ..Нет моей папки . Как восстановить?

[wisecleaner_admin 1,340]

Hey Василий,

Net folder?

First, Wise Folder Hider can't hide a net folder.

Second, Wise Data Recovery can't recover a net folder.

If I misunderstand you, please describe more about your problem.

Thanks.

[Василий 0]

Была открыта папка,.после сбоя системы компьютер перезагрузился  , я вошел но папка исчезла 

[wisecleaner_admin 1,340]

Hey Василий,

 

Была открыта папка,.после сбоя системы компьютер перезагрузился  , я вошел но папка исчезла 

 

English:

It opened the folder, after a system crash the computer restarts, but I came in a folder disappeared.

 

Please check the root directory. E.g., if the folder was in D:\xxx\xxxx\, then please check D:\

[Leonidasfx 3]

Yes, the hidden files/folders won't disappear unless you format the disk.

Please reinstall wise folder hider.

If you cannot find the hidden files, please contact us.

Problem solved.    

 

And its a typo error. Not 'net' folder, I mean 'new' folder.

 

Thanks a lot for your help. 

[xilolee 511]

Original report by doorman:

 

 

My system is Win7 64bit.

 

On my WiseFolder Hider program, a folder went missing.

My system had just updated a windows update, and my WiseFolder wouldn't close, saying some thing was still open, even though every thing was closed.

After restart, my hidden folder was missing.

I have down loaded your recovery tool, but it was useless.

I tried using your RAR suggestion, equally useless, I updated to latest version, still useless, and alarmingly, windows restore won't work, because it can not access a folder, which I suspect, is the hidden folder.

 

Please help me, as I suspect I have more serious problems because the hidden folder is stopping system restore.