can't open windows help & support

[ariefbogie]

i can't open windows help & support

how to fix it

 

 

Operating system:Windows 7 Ultimate (64 bit) Service Pack 1

System root: C:Windows

Available physical memory: 2025 MB

CPU: Intel® Core i3-2330M CPU @ 2.20GHz

Drive Info:

C: 100.43 GB

D: 150.62 GB

E: 182.62 GB

Internet Explorer: 11.0

[wisecleaner_admin]

Did you ever use a tool to remove Windows Help file?

Please check the path - C:\Windows\Help, is it exist?

If not, you need to copy it from another Windows 7 Ultimate (64 bit) Service Pack 1 system

[xilolee]

Open an elevated command prompt (started as an administrator) and try the SFC tool:

sfc /scannow

This usually solves the problem.

 

 

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How to run an elevated command prompt for Windows vista/seven users

One of these three methods:

- click start, all programs, accessories, right-click the command prompt in the list and click run as administrator, click yes on the user account control window that should appear

- click start, type cmd in the searchbox, right-click the cmd in the list of results and click run as administrator, click yes on the user account control window that should appear

- click start, type cmd in the searchbox, press and keep pressed ctrl + shift Keys on your keyboard, then press enter, click yes on the user account control window that should appear

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