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Hi jackdashack. :-) Are you using wise disk cleaner 9.49.669 (i.e., the latest version)? Installed or portable? Did you download it from wisecleaner.com? Or what website from? What OS are you using?

Hi crispy. :-) Are you using the free or the pro version? There are two blogs for the free and for the pro: check the one for the pro. If you think there should be only one, I think the same... ;-)

BUG DETECTED I was hearing a song and, when it finished, it didn't restart from the beginning. I wasn't able to restart the song in any way, other than re-open it. The same happens with videos (tried only one). FEATURE REQUEST Other players offer the possibility to loop the song/video (through a button or through the options). Imo this is a must-have. FEATURE REQUEST I always like to reduce the song/video speed to hear better the words said by the artists, or to increase the song/video speed for fun or because I think it's better. Imo this is a must-have.

I updated IMEI driver, but the restore center still show I'm using the previous version (I still didn't close the program, nor reboot the machine). After I restarted the program, I can't see its previous version (old and actual versions have the same number). The driver residue still won't show completely in English, but it shows completely in Italian (maybe I translated it shorter than in English). And I still can't see the files: it shows it can remove 879.9MB. Other glitches due to the longer translation:

I examined the task created by WAS, but I didn't find anything relevant. Reading on internet, it seems "Not enough timers available" is a timer leak in the code of a program. Especially when it is written in Delphi (and probably the wise team use Delphi, although I'm not totally sure of it). Therefore it could be useful to know what other programs you are running when this happens (it could be a leak in WAS, but it could be a leak also in other programs). In the meanwhile wisecleaner_admin will read and reply to this topic (probably 12-14 hours, if tomorrow he'll connect), you could also test your RAM and run a full scan with your antivirus.

Hi mcevoli. :-) Could you specify what type of task you created? And when should the task start? Are you using the latest version 1.61.83? Installed or portable? Did you download it from wisecleaner.com or from another website?

Did you try also with comodo uninstalled at all? Are you also using Malwarebytes?

And did you try 5 minutes without the firewall? Or without both?

Hi Wise_EPL. :-) No problem here in Italy. Using Win10 x64, DEP AlwaysOn, HOSTS, custom scale 150%, WinFirewall, WinDefender. Are you using a different antivirus/antimalware/antispyware? Are you using a different firewall? Are you using P2P programs (emule, torrent, etc) and you didn't lower their connection limits? Are you using proxies/VPNs?

Hi beta1. WiseCleaner team usually offers a (one year?) license key to the official translator of one of their programs. Read Help Us Translate and Get A License Key (click). Nonetheless, wait for an official answer by WiseCleaner_admin. @WiseCleaner_Admin: thanks. The underlying suggestion about those sentences is to find more user-friendly words. ;-)

Hi wisecleaner_admin and everybody. :-) I'll put in green color my concerns and the concerns of other possible users I saw in the past. When the program is scanning the system (Detecting the driver information), I can see: Driver management - Abnormal Drivers What's this? - Updatable Drivers - Special Software What's this? - Unsupported Devices Driver residue After the scan it shows: Driver management - All device drivers have been installed! What do you have installed without my consent? - Updatable Drivers (2) - Special software has been installed! What's this? What do you have installed without my consent? - All devices are enabled! I'd suggest instead: "All devices are enabled and supported by the right drivers!" Driver residue: Found 34 driver residual files for a total of 520.8...Here the text is cut, maybe because I'm using 150% custom scale. The tooltip/hint doesn't appear, showing me what's there after the dots. Unwanted files left by driver updates. Then there's a clean button. I still don't know if those 520.8 are bytes, kilobytes, megabytes or gigabytes, and I won't click that button until I know what I'm deleting. Therefore the suggestion here is to provide a "see the files" or "details" button. As always, I don't like: - I can't resize the program main window - It isn't portable. The support center is present in two places (at top and in toolkit): isn't it redundant? I'd change the default driver backup folder to something like %UserProfile%\documents\WiseDriverCare Backups. The storage location in the rescue center under the backup button isn't visible (the tooltip/hint works, at least): consider to increase its width. The WiseDriverCareHdReport.txt (hardware detection - export hardware info) should be put in the desktop. It could have been generated inside WiseDriverCare folder, if it were a portable application. Somewhere in the program (and in the website) a sentence should state where the drivers will be collected from. After using the "network failure" function (in toolkit, fix device issues), I tried the "no sound failure" and it gave a window with these strings: @sounttool_title @soundtool_repair_text @soundtool_repair_button

Hi azsalty. :-) What functions was you trying or have you used?

Try to run the tool in safe mode. If you don't know how to do it, try the following procedure. In case you don't know how to open an elevated command prompt in windows 10, these are the available methods: From an elevated command prompt, launch these commands: bcdedit bcdedit /set {bootmgr} displaybootmenu yes bcdedit /set {bootmgr} timeout 30 bcdedit /set {current} bootmenupolicy legacy bcdeditYou should get something like (see bold strings): Restart windows and you should see a black menu where you can choose the safe mode with networking. If you won't be able to follow the previous procedure: click windows start, click power, press and hold the shift key on your keyboard, click restart. You then should be able to reach the "safe mode with networking" option: click Troubleshoot, click Advanced options, click Start-up Settings, click Restart, after your machine did its reboot, press 5 on your keyboard (see also the menu on your display).

Hi JOERFERO. :-) You can open a new topic here in the forum, or you can send a message to support AT wisecleaner DOT com. You can also post a question on http://www.euask.com, but you'll receive replies also from simple users (like here, by the way). Registration is needed there too.

Hi Grant. WiseCleaner_Admin already replied and read your problem. Be sure he'll read your replies also tomorrow. You can also send another message to support AT wisecleaner DOT com. Given that it seems you also want fast help, you can consider to buy Ultimate 24x7 Email Help: see http://www.wisecleaner.com/feedback.html (middle/end of the page).

That's the usual way in which windows works.

No, usually when a windows user put the mouse pointer between two top columns, i.e. where the columns start, the pointer changes and then double-clicking the pointer, while it is changed, allows to auto-size (maybe if I used auto-size instead of auto-adjust in previous post, you'd have soon understood) the left column.

I know these are little GUI problems, but it's always good to see a software well made even in its GUI. ;-) Problems in the current version (9.44.616); after the scan, when the user examines an area: There are still problems with tooltips. 1) compress ONLY the first column and hover the mouse over a value: the tooltip won't be shown (i.e., this doesn't work). 2) compress ONLY the second column and hover the mouse over a value: the tooltip will be shown (i.e., this works). 3) compress ONLY the third column and hover the mouse over a value: the tooltip won't be shown (i.e., this doesn't work). 4) compress ONLY first and third columns, then hover the mouse over values: tooltips won't be shown (i.e., this doesn't work). 5) compress ONLY first and second columns, then hover the mouse over values: tooltips won't be shown for the first one, they will be shown for the second one (i.e., this doesn't work). 6) compress ONLY second and third columns, then hover the mouse over values: tooltips will be shown for the second one, they won't be shown for the third one (i.e., this doesn't work). 7) compress all columns, then hover the mouse over values: tooltips will be shown for first and second ones, they won't be shown for the third one (i.e., this doesn't work). When changing language, the previous language will remain enabled for values descriptions. I.e., steps to reproduce this: 1) do a scan 2) change language 3) examine an area and click on a value: it will be displayed in previous language It isn't possible to auto-adjust columns (when double-clicking the column pointer). I can select the entries with ctrl+click or shift+click, but when I right-click the selection, the selection itself will disappear (and I can't do anything with it) I can create a rectangle with the mouse to select items (i.e., press/hold the left mouse button in a point, create a rectangle, leave the mouse button), but when I right-click the selection, the selection itself will disappear (and I can't do anything with it)

@hungching1982 I have solved it once reinstalling the program (maybe after a reboot). Did you try it? @WiseCleaner_Admin Instead I have uninstalled version 3 and installed version 4. When I start the program, it asks a password, but it doesn't accept my previous password (that works in version 3). Its length is of three letters (therefore I can't forget it). The main problem about this is I'm not able to verify the (new) translation.

Hi WiseCleaner_Admin (and developers/team)! :-) Should the ButtonFont work? (When I hover the mouse over it, nothing happens and the button is greyed out). Or is it still in development? Or does it work only when subtitles are present? The only WEBM file I have got, works. I can't understand the usefulness of "FrmSavePic.chkshow.caption=Don't show this window again.", i.e. the checkbox in the bottom-left corner of the "save picture" window. Should the browse button show "Browse..." or should it show two dots only? Its balloon-tip/hint works! The website of WVP says "Portable version available. Wrap Wise Video Player in your pocket and use it anywhere.", but I can't see either a button to download the portable version from the website, or a button in the program to generate/create the portable version (like your other freebies).

Hi WiseCleaner_Admin (and Wise Team/Developers). Problems in the current version (9.43.614 - 30 Apr 2017): The register item in the menu (or the item before the about button in the menu) isn't visible (obviously, in the free version). When changing language, the area names (after doing a scan) won't be changed. They'll remain with the old language. To change the language, the user must hover the mouse pointer over the area names. After the scan, when the user examines an area (I made and attached a screenshot showing these problems): When the user double click the title bar, the window won't be maximized. When using a custom scaling, the first sentence could be truncated (but the tooltip works! :-) ). It isn't possible to auto-adjust columns (when double-clicking the column pointer). Tooltips work just for the third column. They should work for all columns. When changing language, the previous language will remain enabled for values descriptions. Example: I started the scan in Italian, then I changed the language to English, then I click an area and an item: the description of the item will be in Italian rather than in English. I can select the entries with ctrl+click, but when I right-click the selection, the selection itself will disappear (and I can't do anything with it) I can create a rectangle with the mouse to select items (i.e., press/hold the left mouse button in a point, create a rectangle, leave the mouse button), but when I right-click the selection, the selection itself will disappear (and I can't do anything with it)

Yes, that's the new function. :-)

Hi slackplan9. What firewall are you using? What antivirus/antimalware/antispyware are you using?

Hi Retrofan. :-) Sorry, but I didn't understand.

Just remove the extension .reg and rename it as .zip or .txt, this will circumvent the problem of the upload here (Yes, it will work).