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Hi RICK-pc. Open wise care 365 shortcut properties (right-click on it, properties) and change the paths in it with your new paths. If you removed wise care 365, then you can delete wise care 365 link. If you still can't solve the problem, reinstall wise care 365, or use its portable version (in this case, you will have to create a new shortcut on your desktop, if you want it on your desktop). Hope this helps.

Hi KNRover. Bug confirmed. It worked only after I modified the shortcut: In the link tab, destination, I have added the -safe parameter: "MyPath\Wise Registry Cleaner 9\WiseRegCleaner.exe" -a -safe In the compatibility tab, I ticked run as administrator. I tried also the other two possible combinations: -a and -a -all. They didn't work. I'm not sure what should do the -a parameter alone. It also seems WRC: doesn't create a backup of the deleted entries doesn't check exclusions Wise Disk Cleaner 1-click instead works, but it doesn't query/use the usercustom.ini. I'd modify WRC parameters and their behavior: -a should be removed. -all should be removed -safe: WRC will scan the sections specified by the user, then it will delete only safe entries. -advanced: WRC will scan the sections specified by the user, then it will delete all entries (safe and not safe). -allsafe: WRC will scan all sections, then it will delete only safe entries. -alladvanced: WRC will scan all sections, then it will delete all entries (safe and not safe). After that, the one-click icon should be set with the -safe parameter (and run as administrator).

Hi clayto2.

New released version 2.1.720.1002: - Pc checkup: it says I have 5 residual files, but I still can't check what they are. - Rescue center: storage still doesn't show itself completely (but the tooltip works). - I'd like to have expandable windows (i.e., possibility to maximize the main window) and to have a portable version (if this is feasible).

Hi badtoad. :-) Click on the arrow near "all device drivers have been updated": you'll probably see it finds "driver residues" and want to delete them.

It seems this is now changed: portable versions will be downloaded from wisecleaner servers, instead for installer versions we will be redirected on cnet.com.

Pc checkup: it says I have 5 residual files, but I still can't check what they are. Rescue center: storage still doesn't show itself completely (but the tooltip works). Hardware detection: - scroe is written instead of score. - first string says imedia s2870DESKTOP: true, but a space is missing before desktop. - in the monitor entry, Resolution isn't translated in my language. After half hour past the new installation, I received this error:

The file favicons is in %localappdata%\Google\Chrome\User Data\Default. I.e., in %userprofile%\AppData\Local\Google\Chrome\User Data\Default\. It's about 20MB (on my machine, at least). I also noticed some doublets found by Wise Care 365 (and probably also by WDC). Doublets: Favicons-journal History-journal Network Action Predictor-journal QuotaManager-journal Shortcuts-journal Top Sites-journal Web Data-journal This is present three times (thrice?): Login Data-journal

Hi jackdashack. :-) Are you using wise disk cleaner 9.49.669 (i.e., the latest version)? Installed or portable? Did you download it from wisecleaner.com? Or what website from? What OS are you using?

Hi crispy. :-) Are you using the free or the pro version? There are two blogs for the free and for the pro: check the one for the pro. If you think there should be only one, I think the same... ;-)

BUG DETECTED I was hearing a song and, when it finished, it didn't restart from the beginning. I wasn't able to restart the song in any way, other than re-open it. The same happens with videos (tried only one). FEATURE REQUEST Other players offer the possibility to loop the song/video (through a button or through the options). Imo this is a must-have. FEATURE REQUEST I always like to reduce the song/video speed to hear better the words said by the artists, or to increase the song/video speed for fun or because I think it's better. Imo this is a must-have.

I updated IMEI driver, but the restore center still show I'm using the previous version (I still didn't close the program, nor reboot the machine). After I restarted the program, I can't see its previous version (old and actual versions have the same number). The driver residue still won't show completely in English, but it shows completely in Italian (maybe I translated it shorter than in English). And I still can't see the files: it shows it can remove 879.9MB. Other glitches due to the longer translation:

I examined the task created by WAS, but I didn't find anything relevant. Reading on internet, it seems "Not enough timers available" is a timer leak in the code of a program. Especially when it is written in Delphi (and probably the wise team use Delphi, although I'm not totally sure of it). Therefore it could be useful to know what other programs you are running when this happens (it could be a leak in WAS, but it could be a leak also in other programs). In the meanwhile wisecleaner_admin will read and reply to this topic (probably 12-14 hours, if tomorrow he'll connect), you could also test your RAM and run a full scan with your antivirus.

Hi mcevoli. :-) Could you specify what type of task you created? And when should the task start? Are you using the latest version 1.61.83? Installed or portable? Did you download it from wisecleaner.com or from another website?

Did you try also with comodo uninstalled at all? Are you also using Malwarebytes?

And did you try 5 minutes without the firewall? Or without both?

Hi Wise_EPL. :-) No problem here in Italy. Using Win10 x64, DEP AlwaysOn, HOSTS, custom scale 150%, WinFirewall, WinDefender. Are you using a different antivirus/antimalware/antispyware? Are you using a different firewall? Are you using P2P programs (emule, torrent, etc) and you didn't lower their connection limits? Are you using proxies/VPNs?

Hi beta1. WiseCleaner team usually offers a (one year?) license key to the official translator of one of their programs. Read Help Us Translate and Get A License Key (click). Nonetheless, wait for an official answer by WiseCleaner_admin. @WiseCleaner_Admin: thanks. The underlying suggestion about those sentences is to find more user-friendly words. ;-)

Hi wisecleaner_admin and everybody. :-) I'll put in green color my concerns and the concerns of other possible users I saw in the past. When the program is scanning the system (Detecting the driver information), I can see: Driver management - Abnormal Drivers What's this? - Updatable Drivers - Special Software What's this? - Unsupported Devices Driver residue After the scan it shows: Driver management - All device drivers have been installed! What do you have installed without my consent? - Updatable Drivers (2) - Special software has been installed! What's this? What do you have installed without my consent? - All devices are enabled! I'd suggest instead: "All devices are enabled and supported by the right drivers!" Driver residue: Found 34 driver residual files for a total of 520.8...Here the text is cut, maybe because I'm using 150% custom scale. The tooltip/hint doesn't appear, showing me what's there after the dots. Unwanted files left by driver updates. Then there's a clean button. I still don't know if those 520.8 are bytes, kilobytes, megabytes or gigabytes, and I won't click that button until I know what I'm deleting. Therefore the suggestion here is to provide a "see the files" or "details" button. As always, I don't like: - I can't resize the program main window - It isn't portable. The support center is present in two places (at top and in toolkit): isn't it redundant? I'd change the default driver backup folder to something like %UserProfile%\documents\WiseDriverCare Backups. The storage location in the rescue center under the backup button isn't visible (the tooltip/hint works, at least): consider to increase its width. The WiseDriverCareHdReport.txt (hardware detection - export hardware info) should be put in the desktop. It could have been generated inside WiseDriverCare folder, if it were a portable application. Somewhere in the program (and in the website) a sentence should state where the drivers will be collected from. After using the "network failure" function (in toolkit, fix device issues), I tried the "no sound failure" and it gave a window with these strings: @sounttool_title @soundtool_repair_text @soundtool_repair_button

Hi azsalty. :-) What functions was you trying or have you used?

Try to run the tool in safe mode. If you don't know how to do it, try the following procedure. In case you don't know how to open an elevated command prompt in windows 10, these are the available methods: From an elevated command prompt, launch these commands: bcdedit bcdedit /set {bootmgr} displaybootmenu yes bcdedit /set {bootmgr} timeout 30 bcdedit /set {current} bootmenupolicy legacy bcdeditYou should get something like (see bold strings): Restart windows and you should see a black menu where you can choose the safe mode with networking. If you won't be able to follow the previous procedure: click windows start, click power, press and hold the shift key on your keyboard, click restart. You then should be able to reach the "safe mode with networking" option: click Troubleshoot, click Advanced options, click Start-up Settings, click Restart, after your machine did its reboot, press 5 on your keyboard (see also the menu on your display).

Hi JOERFERO. :-) You can open a new topic here in the forum, or you can send a message to support AT wisecleaner DOT com. You can also post a question on http://www.euask.com, but you'll receive replies also from simple users (like here, by the way). Registration is needed there too.

Hi Grant. WiseCleaner_Admin already replied and read your problem. Be sure he'll read your replies also tomorrow. You can also send another message to support AT wisecleaner DOT com. Given that it seems you also want fast help, you can consider to buy Ultimate 24x7 Email Help: see http://www.wisecleaner.com/feedback.html (middle/end of the page).

That's the usual way in which windows works.