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Everything posted by wisecleaner_admin

  1. Sorry, I missed it. Can you export your hardware information and send it to me? You can do it from Hardware Detection. Thanks
  2. Hey geogeo.gr, Thanks for your feedback. I will send your suggestion to the developer team, I think it will be fixed in next update. Over-clean, it refers to a Windows system lost many components, only keep the basic components. For example, some customization system doesn't have sample video/pictures/music, finally this customization system only is 8 GB or less, very small than a normal system.
  3. Thanks xilolee. 1, Incorrect version ID, we knew it and will fix it soon. 2, You said there were 3 text area too short to display words. I checked them, 2 have added tips feature, left only 1. We will fix it soon.
  4. Thanks for your feedback. As you know wise driver care is a brand new product, Sometimes, the nearest server of you may not contain the driver you want, so you will receive failure message, but the server will auto download the driver from main server, people around you more and more to use wise, the server will contain more drivers. Please try it after 24 hours.
  5. Hey, Start from version 4, if you want to view the latest Wise Folder Hider Free changes, please view Wise Folder Hider Pro blog.
  6. Hey, Good to know that your problem has been solved. Any question, please feel free to contact us. Thanks, xilolee
  7. Hey, thanks for your feedback. Can you reproduce it, how? Please tell me your steps and the version ID of wise care 365.
  8. Hi Marco, Here is a debug version. http://downloads.wisecleaner.com/debug/WASSetup_debug.exe Please install it,send us the bug report when error happens. Thanks, River
  9. Thanks xilolee. Hey Wise_EPL, Sorry for it. We are trying to fix it and will release a new version soon. Can you tell me your location, or IP address?
  10. Hey xilolee, Thanks for your feedback. 1, Abnormal Drivers What's this? It refers a driver issue which can be solved by reinstall / update driver. 2, Special Software What's this? Special software, it refers a driver/software for some special function which Windows system does not offered, you need to install it manually. E.g., touchpad, fingerprint. 3, All device drivers have been installed! What do you have installed without my consent? Wise Driver Care only check up whether all devices have installed drivers. 4, Special software has been installed! What's this? What do you have installed without my consent? Like 3, wise driver care only check up, won't install anything without your action. 5, All devices are enabled! I'd suggest instead: "All devices are enabled and supported by the right drivers. No, it only checks up the device is enabled or disabled. 6, Found 34 driver residual files for a total of 520.8...Here the text is cut, maybe because I'm using 150% custom scale. The tooltip/hint doesn't appear, showing me what's there after the dots. We will fix it sooner. 7, The storage location in the rescue center under the backup button isn't visible. Did you click the greed words "Modify"? 8, The WiseDriverCareHdReport.txt (hardware detection - export hardware info) should be put in the desktop. Good idea, we will fix it soon. 9, All drivers are collected from device providers, and certified by WHQL 10, Language issue, we will fix it soon.
  11. Thanks for your feedback. Did you try to restart system? When we release the official version, some features wil be locked. But, you can download driver update for free.
  12. New released beta version - Wise Driver Care We are very excited to announce the release of Wise Driver Care beta! Download and update outdated Windows devices drivers! Wise Driver Care can automatically scan, download and update drivers. Easily fix missing, outdated or faulty driver errors. Keep your computer in top condition! 1, Supports more than 600,000 devices and drivers Such as AMD APU/Graphics/Chipset/AHCI/USB 3.0/RAID Drivers, NVIDIA drivers, Realtek ethernet controller/wireless lan/network/HD Audio Drivers, Intel Audio/HD Graphics/WLAN/LAN/chipset/rapid storage technology/USB 3.0 Drivers, ASUS Drivers, Dell Drivers, HP Drivers, Intel PC Drivers & Microsoft Windows Drivers 2, Reduce system freezing and crashing. 3, Wise Driver Care only recommend WHQL drivers. 4, One-stop Windows driver management. 5, Easily fix sound & network issues Click here for direct download Wise Driver Care beta. However, there is still space for improvement for this beta version, please leave a comment or write down the bugs you found below. We would really appreciate that. Thank you! Release Notes: ******************* v1.0.621 (June 22, 2017) 1, Optimized network connection 2, Minor GUI improvements 3, Added 4 language files 4, Minor bug fixes View antivirus scan report ******************** v1.0.713 (July 14, 2017) 1, Fixed minor bugs 2, Added some new language files 3, Minor GUI improvements view antivirus scan report ******************** v2.1.720 (July 20, 2017) The official version is released. ********************
  13. Hey Estaltboobe, When scan complete, WRC will list all deletable entries, you can check them one by one. Only if you agree to clean, WRC won't delete an entry.
  14. Hey azsalty, I'm not sure it was caused by registry cleaning. We did some tests, but can not reproduce this issue. Please try this way, maybe it can fix your problem. Solution This solution assumes that Windows is installed on your C: drive. if it is not, substitute that drive letter for C. Click the Start button. Click Computer. Navigate to C:\Users\ Open the folder with your username. Right click on the Desktop folder and click Properties. Click the ‘Location’ tab and click the ‘Restore Default’ button. If you are unable to do that: Click the Start button. Type regedit and press Enter to open the Registry Editor. Navigate to the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell\Folders On the right, double click the Desktop key. Make sure the Desktop value is set to: “%USERPROFILE%\Desktop” or “C:\Users\%USERNAME%\Desktop” Click OK and close the Registry Editor.
  15. Hey PWT1000 Do you mean the option "Secure Deletion"? Wise Care 365 has it too. you can find it in Settings - Cleaner.
  16. Hey, I sent a message to you, please check. 1, Please do not save the tool in C drive. 2, Extract the file, right click on it and click on Run as administrator. It will stop Wise Folder Hider, then you will see C drive 3, Download and install the latest WFH. If you only have C drive, that is ok. Extract file, reboot system to login Safe Mode, then right click on the tool, click Run as administrator.
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