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Everything posted by wisecleaner_admin
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Such a big mistake, we have not found it for so long .? We will fix it soon.
- 13 replies
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- wise player
- all-powerful player
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Thanks, xilolee. I will send your suggestion to developer team.
- 53 replies
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- translation
- German
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Registry cleaning bug with 5.1.4.504
wisecleaner_admin replied to RCNoCC's topic in Wise Registry Cleaner
Thanks for your feedback. Please try to uninstall current version, then install it again. -
It does not clean VIVALDI browser.
wisecleaner_admin replied to Mattonius's topic in Wise Disk Cleaner
Thanks for your feedback. We will check and improve it. -
Sorry for the delay. We did some tests. 1, Restore a threat from Quarantine, this file is added in Trust list automatically. When I scan this folder again, it is safe. 2, Add a folder in Trust list, run Wise Anti Malware to scan this folder, it is safe. Please check it again.
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Bulgarisn Translation Mistake
wisecleaner_admin replied to Mihail Kosev's topic in Wise Disk Cleaner
Thanks very much! -
Thanks xilolee. Hi Cleanbot, Please try Wise Care 365 v5, we improved advanced cleaner. http://downloads.wisecleaner.com/soft/WiseCare365_V5_Beta.exe
- 2 replies
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- new
- advanced cleaner
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No, there is not.
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How to get back the WFH files?
wisecleaner_admin replied to Config's topic in Other WiseCleaner Products
Please contact [email protected] -
You are welcome.
- 19 replies
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- engine failed
- malware
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If the support team sent a special version to you, I guess it is a debug version, when you run this debug version, it will create a debug report if the program crash. This debug report can help us to fix your problem. If you return to general version, you may receive same problem again. Wise Care 365 v5 beta will last for at least one month until we are sure it is stable.
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Please try this way: 1, open C:\Program Files\Wise\Wise Anti Malware\SavEngine\on_access\ 2, right click on on-access-drivers-uninstall.cmd and choose Run as administrator 3, reboot system 4, open C:\Program Files\Wise\Wise Anti Malware\SavEngine\on_access\ 5, right click on on-access-drivers-install.cmd and choose Run as administrator 6, reboot system again.
- 19 replies
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- engine failed
- malware
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Hi, Consecutive items of the same color is a group, files in a group are duplicate. You can customize group color in Settings.
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Sorry, you cannot restore them from Wise Anti Malware. After scan you need to select items you want to clean. It means you know which file will be removed, so we don't backup it. Normally you can reinstall the program to recover.
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Hi CieloInvernale, Please open C:\Program Files\Wise\Wise Anti Malware\SavEngine\, find and copy avgio.dll to C:\Program Files\Wise\Wise Anti Malware\ Then reboot system.
- 19 replies
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- engine failed
- malware
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(and 1 more)
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