wisecleaner_admin

Q: I have updated video card driver to the latest Adrenalin 17.50.15.01, but a few days latter it still said I need to update it. Why? If your OS is Windows 10, you may occur this problem. It is not a bug of Wise Driver Care, the reason is Windows Update. Windows Update will automatically update device drivers, sometimes the driver version is not you want. We can change Windows Update settings to fix this issue. A. If you want to block Windows Update to auto install all devices drivers. 1.Tap Win+Break simultaneously to open System 2.Tap Advanced system settings in the left panel 3.On the Hardware tab, click Device Installation Settings 4.Select No (your device might not work as expected) B. If you only want to block Windows Update to auto install graphic card driver (or other specific device) 1.Right click on left bottom Windows icon 2.Click Device Manager 3.Find device name and right click on it, click Properties - Details - Hardware Ids, then copy the ID 4.Tap Win+R simultaneously 5.Enter gpedit.msc to open Local Group Policy Editor 6.Select the Computer Configuration, then select Administrative Templates - System - Device Installation - Device Installation Restrictions 7.Double click to open Prevent installation of devices that match any of these device IDs 8.Select Enabled 9.Click Show, paste the IDs that you copied before 10.Click OK to save settings. You can refer this page to learn more about How to customize Windows Update

Hi, can you give me a screenshot of it?

Q: Cannot connect to server. If you get this error while checking drivers, do not worry about it. Please do the following: 1, press Win+R to open Run 2, type cmd to open Command Prompt 3, type this command: ping liveupdate51.drivergenius.com 4, make a screenshot of the result and sent it to us.

The server blocks ping command. If you can get the ip address, means the server is working well.

Hi xilolee, Please help us to do a test. 1, press Win+R 2, enter cmd to open Command Prompt 3, type ping liveupdate51.drivergenius.com and press Enter to start this command. 4, then make a screenshot of result and send it to us, Thanks.

I saw the image. It was system monitor getting disk temperature.

Hi Serenator, happy new year! The minimize size is 880x580 pix, booth png and jpg is good.

Nice! If you have any question, please feel free to contact us.

You are welcome! Any question, please feel free to contact us.

Hi, you can send files to [email protected] Thanks.

Hi, does wise driver care run well today? If it still cannot connect to server, please tell me your IP address, we will check it.

Hi, Sorry, wise care 365 doesn't have this option. we just want to notice user his/her browser is running now in case wise care 365 close your important page. You can try this, create a auto-clean task (on bottom left cornor), wise care 365 will skip browser if it is running.

Yes, the idle task will never run if CPU usage over 5% every 5 minutes. My suggestion, if you want to shut down PC that means you don't need to receive emails, so you can set up a normal daily shutdown task, or specified time task. or change email client checking time to every 20 minutes.

hi ileobr, This file is used to monitor uninstallation process. e.g., when you uninstall a program via Control Panel or the uninstaller of the program, UnMonitor.exe will know it and auto scan leftovers. If you don't need it, you can disable it from Menu, uncheck Detect the uninstallation of other uninstaller.

Thanks, xilolee Hi,solane About "Idle" task, wise auto shutdown will check if CPU usage is lower than 5% and there is not mouse/keyboard or other input device activity, it will start the timer. If system stay on idle over 15 minutes, it will start Idle task. For example, I set up a 1 minute On idle shutdown task, when system go into idle, wise auto shutdown will shutdown system after 16 minutes. During this 16 minutes, if CPU usage over 5%, or you move mouse, the timing will be stopped, until system goes into idle the timer will starts again.

HI, Yes, you can change the default folder to another partition. or, you can move these files to another folder, then change the backup folder to this new one.

Thanks xilolee Thanks Mihail Kosev. we will fix it soon.

Hi Meisterfleister, These are backups that files you have deleted. If you are sure don't need them again, you can delete them. Also, you can disable auto-backup option.

Hi, sorry for the delay. Thanks for your help. I found the reason, we will fix it in next update. I recommend you to create a daily task. If you like onec task, please do not create it via editing a complete task.

Thanks for your feedback.

Hi, Please check the following settings: 1, Did you set up a Daily task, not a once task? 2, Please open Menu to check whether "Run on startup" is selected. 3, Make sure the system was running at reminder time. For example, if the reminder time is 1 PM, but your computer is turned off before 1 PM, and you start it on 2 PM, wise reminder do not remind you until next reminder time.

Hi, sorry for it. But I think it is not a problem of wisecleaner website, wise-care-365.html, products.html and download.html are using same download link We released 4.75 in 16 Nov. 2017, if you still downloaded 4.74, you should contact your internet provider, you downloaded cache file, not the latest file.

You are welcome!

Thanks for your suggestion, But, Print what? searching list? or print a file directly?

Nice suggestion. But, we want user to just click one time to defrag disk.