[Where is dnld for Wise Hider Folder Pro?]

Hi,

There is only one version of Wise Folder Hider version 4. You can enter the license key to upgrade Free version to Pro version.

If you forgot login password, just click "Forgot Password" button then click the green button "Input Key" , then you will see the register window.

[WiseFolderHider feature requests, bug reports, updated translations]

HI,

Thanks for your suggestion.
There is not a shortcut key to launch Wise Folder Hider, but you can use Wise Hotkey to create one.

[WiseYoutubeDownloader feature requests, bug reports, updated translations]

@donaldcassey,

Please paste the url here, we will test it.

Thanks

[Wise Driver Care - Cannot connect to the server]

Hi,

Sorry, Wise Driver Care is offline.
Please try other similar product.

[Wise Uninstaller doesn't start]

@Damon

We already fixed this issue, please try the latest version v2.32

[I don't find the contents of my hard drive]

Hi,

Please try this way:

1, Download this tool: http://www.wisecleaner.com/tools/DelFHPath.exe

2, Enter your WFH password to run this tool

3, Expand hidden USB drive (the 1TB drive) , then expand the special folder named ...., continue expanding until you see hidden files and folders.

4, Right click on a file/folder, choose "Move to..", select a different location to save it.

[Wise Program Uninstaller Track Installations]

Thanks for your suggestions.

[Wise Uninstaller doesn't start]

@Damon,

I saw 2 apps: AcrobatNotificationClient, and AD2F1837.HPPrinterControl. But I can't find installation files.

Where did you install them, from Windows Store? If yes, please tell me their full name.

Thanks

[Wise Uninstaller doesn't start]

Thanks,

We will check and try to fix this issue soon.

[Wise Uninstaller doesn't start]

It's good.

The issue is Wise Program Uninstaller failed to read these Windows Store apps from your system.
Do you remember what apps have you installed from Windows Store?
Please show me, we will install and test.

Download this tool: 

http://downloads.wisecleaner.com/debug/ApplicationManager.exe

When you run this tool, Windows SmartScreen may block it, please agree to run it. After scanning, the tool will create a file named ApplicationManager.exe.package at the same location.
If this tool fail to get apps, it will create a dump file at the same location.
Please send ApplicationManager.exe.package or the dump file to us. 

Thanks

[Wise Uninstaller doesn't start]

Please open C:\Program Files (x86)\Wise\Wise Program Uninstaller\

Remove or rename WiseAppManager.dll

Then run wise program uninstaller again.

[Wise Uninstaller doesn't start]

I see,

Please uninstall current file, then try version 2.29

http://www.wisecleaner.com/soft/oldwpu/WPUSetup_2.29.130.exe

 

[Wise Uninstaller doesn't start]

@Damon

Thanks for your feedback.

Did last version 2.29 work well?

[WiseYoutubeDownloader feature requests, bug reports, updated translations]

@xilolee

We already fix this issue, now version 2.81 can detect new updates.

[Cannot connect to server]

@VuJay,

Sorry, Wise Driver Care is offline.
Please try other similar product.

[WiseForceDeleter feature requests, bug reports, updated translations]

@xilolee

Sorry for it, it was a test message.

[Improve request for Wise JetSearch]

Hi,

Thanks for your feedback,

But this is not caused by wildcard, the reason is Wise Jet Search doesn't have enough permission to delete these files.

We test version 3.02, it only delete history from wise jetsearch search list, but the file was still exist. (Wise Jetsearch failed to delete this file but it didn't popup failure message like version 3.16 do.)

[Bug reports (Wise Disk Cleaner released version ONLY)]

@MikeO

Thanks,

But I need a screenshot of the Disk Management, like below:

You can Right click on This PC - Manage - Disk Management.

It is much better if we can connect your computer to check this issue.

[Bug reports (Wise Disk Cleaner released version ONLY)]

@MikeO

We will try to fix this issue.

Could you please capture a screenshot of your disk information, like above image i attached?

We cannot reproduce it, and need your help.

Thanks.

[wise anti malware doesn't work properly]

Please open Wise Anti Malware folder, normally it is C:\Program Files\Wise\Wise Anti Malware\, find and send svr.log to us.

[WiseSystemMonitor feature requests, bug reports, updated translations]

@xilolee

Thanks for your feedback. 

[Wise JetSearch]

Sorry, I just want to confirm it again.

Wise Jetsearch can list "Transcend 1tb storejet" HDD (you can choose this drive from the drop down arrow). But, wise jetsearch cannot find any file/folder of this HDD.
Can I connect to your computer to test this issue?

[Wise JetSearch]

Hi,

Did Wise Jet Search list this "Transcend 1tb storejet "  external HDD?

[Recovering pictures deleted by WiseCare]

You can recover these pictures to D drive, or a USB drive. Then copy and paste these pictures to C drive.

[Recovering pictures deleted by WiseCare]

Yes, you can try wise data recovery.

Run wise data recovery, select C drive, choose Image from keywords box. Click Search button.

Then, select pictures you want to recover and click Recover button.