Unwanted Cleaning by Wise Care 365 Pro

[akacom]

Hi to all of you reading this questions!

 

I use "WC365Pro" since yesterday with "WinXP/SP3" and are very happy with it. It is impressive how many dirt and dust  the program wipes out.

 

There are 2 issues I have problem with:

1. Although "Recent Documents" in Computer traces" is unselected in the "custom settings" and in "Traces in Computer" in "Common Cleaner", "WC365Pro" deletes all entries in this list.

 

2. The same is with the area in "Start Menu" where the last used programs are listed. Sorry, I don't know the name of this area. It is placed on the left part of XP's "Start Menu" just above "All Programs". To keep these entries where they are I unselected all options of "WC365Pro" for traces. Nevertheless the program deletes all entries there.

 

I hope someone can help me!

 

Best regards

akacom

[garioch7]

I concur with you that the default PC Checkup does not seem to be able to be configured to exclude certain items from cleaning, which is possible in other parts of the program.  I dislike, and seldom run it, as a result.  I think the programmers should permit users to configure what PC Checkup cleans and does not clean.  I always want to keep my "Run" items and my "Recent Documents."  CCleaner does permit items to be excluded.  Just my two cents.  Merry Christmas.

 

Regards,

-Phil

[akacom]

Hi Phil,

thanks for your reply. Do you have any idea how Wise is naming the left part of XP's Startmenu? I would be thankful for any help.

 

Best regards

akacom

[garioch7]

Not sure - don't know.  I am running Windows 7.  Sorry.  Have a great day.

 

Regards,

-Phil

[xilolee]

Hi akacom.

Could you try only the common cleaner with the following options unticked?

System cleaner, common cleaner, Traces in computer, Windows system:

- run in start menu

- recent documents

- other explorer mrus

- taskbar jump lists

[akacom]

Hi Xilo,

 

I did so, but the "Recent Documents" and the "Taskbar Jump List" are cleared anyhow.

Thanks for your reply. I will wait a few days (until the holidays are over) and then contact the support.

 

Best wishes

akacom

[akacom]

Not sure - don't know.  I am running Windows 7.  Sorry.  Have a great day.

 

Regards,

-Phil

Hi Phil,

thanks a lot for your post anyhow.

 

Best wishes

akacom