livelonger Posted November 16, 2014 Report Posted November 16, 2014 Hello, I got no license key in conformation mail after purchase wise care 365 pro unlimted. Only the license name:see below the mail from Wisecleaner. So Im curious how soon this is solved. Gr. Ruud MichaelCyday, TimothyFut and Rustyamins 3
xilolee Posted November 16, 2014 Report Posted November 16, 2014 Hi ruud. You'll probably receive an answer from the Wise Team within 24 hours. No, i'm not one of them, I'm only a forum moderator.
akami Posted November 17, 2014 Report Posted November 17, 2014 I had the same issue of no license key, only license name. Tried to send an email and it would not go thru. Is this a reputable company or what? Any phone number to talk to a real person?
xilolee Posted November 17, 2014 Report Posted November 17, 2014 Hi guys. Did you receive an answer from wise team (via email)?
wisecleaner_admin Posted November 18, 2014 Report Posted November 18, 2014 Hey guys, Thank you for your feedback. Sorry for this mistake. We will re-send license code to your email, please check your inbox. Thank you for your understanding. Any question, please feel free to contact us.
starctech Posted April 1, 2015 Report Posted April 1, 2015 I am having the same issue. No license key. HELP. I have sent multiple emails and I have not received anything back from Wise.
xilolee Posted April 1, 2015 Report Posted April 1, 2015 Hi starctech. Did you send them at [email protected] ? Anyway, I'll try to inform them (right now). Keep me/us updated.
wisecleaner_admin Posted April 2, 2015 Report Posted April 2, 2015 Thank you, xilolee! @starctech, Please check your inbox and spam box again. I can find your registration info in our database. Or, you can open this page to resend the license key to your registered email. http://www.wisecleaner.com/resend-license.html
starctech Posted April 2, 2015 Report Posted April 2, 2015 I received my license info this morning. Thanks for all of your help!
wisecleaner_admin Posted April 3, 2015 Report Posted April 3, 2015 @starctech, You're welcome! Any further question, please feel free to contact [email protected]
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