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Foutcode: ERR_SSL_PROTOCOL_ERROR

 

 

 

Operating system:Windows 7 Home Premium (32 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 3583 MB

CPU: AMD Athlon II X4 630 Processor

Drive Info:

C: 916,76 GB

E: 119,24 GB

G: 274,57 GB

H: 4,89 GB

I: 4,88 GB

K: 0,10 GB

R: 931,48 GB

Internet Explorer: 11.0

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translated from dutch

SSL protocol

Error code: ERR_SSL_PROTOCOL_ERROR

 

1) Press Windows key on your keyboard (and keep it pressed), then press R key, release the two keys (Windows + R): it will open the run window.

Type in it inetcpl.cpl and press enter: it will open internet properties.

Go to advanced tab, verify that Use ssl 3.0, Use tls 1.0, Use tls 1.1, Use tls 1.2 checkboxes are ticked:

 

post-11233-0-89492200-1404854521_thumb.jpg

 

2) Are you using kaspersky antivirus?

Anyway, if you aren't, what antivirus are you using?

What firewall?

What antimalware?

Are you using proxies? Or VPN?

Are you using parental control programs?

3) Have you modified the HOSTS file?

If not, open the HOSTS file with notepad and see if there were changes (it is in C:\Windows\System32\drivers\etc\).

 

Default Windows 7 hosts file:

 

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handle within DNS itself.
#       127.0.0.1       localhost
#       ::1             localhost

 

 

4) Try the softwares listed in Free tools (Anti-malware, anti-spyware, anti-virus) that you could use to inspect your computer.

5) Try to launch sfc /scannow from an elevated command prompt (Windows installation cd could be necessary), it lasts 20-50 minutes, report the final result here.

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