UCanFixIt Posted June 9, 2014 Report Share Posted June 9, 2014 Hello all, I just installed v8.11 (over top of a previous version) and the executable icon "disappeared" from view in the programs folder: The Solution (for me) was simply to rebuild the icon cache. The affected OS was Windows 7 SP1 fully updated via Windows Update (as of 6/9/2014). I also had the same issue with my program update using Wise Registry Cleaner v8.12. I did try a second reinstall with the same results. The root cause remains unknown; however, since I run a very tight ship, I have to believe that someone else may have noticed this issue as well (or maybe it is just me). FYI and cheers! UCanFixit kapedKab, tapedKab, hlyerkkn and 1 other 4 Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted June 13, 2014 Report Share Posted June 13, 2014 Hey UCanFixIt, Long time no hear you! Very happy to see you again! Your screenshot is too small, I cannot see it clearly. Did you uninstall the old version then you install v8.11? Link to comment Share on other sites More sharing options...
UCanFixIt Posted June 14, 2014 Author Report Share Posted June 14, 2014 Hello admin, My screenshot is actually over-sized because I linked to it externally. It is actually huge! Not sure why it looks so small to you. Anyway, I was just pointing to WiseDiskCleaner.exe to show what icon was missing before I rebuilt the icon cache. I did not uninstall the previous version. I did just install the latest version over top of the previous version. This method has always worked before. However, if this is a strict requirement, maybe you should update your installer to look for previous versions, then if found, invoke an uninstall and then continue with a new install. Or prohibit a new install and issue a warning that the older version needs to be uninstalled first. For my purposes, if an installer allows the execution of a new install over top of a previous version, it should work. At this point, just consider my experience an FYI until others report a similar issue. It could have been something to do (specifically) with my laptop which I use infrequently. Regards, UCanFixit Link to comment Share on other sites More sharing options...
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