[solved - Win7 SP1 x86] computer freezes when using internet

[joeltruck]

computewr freezes many times when scrolling on websites

 

 

 

Operating system:Windows 7 Professional (32 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 3318 MB

CPU: Pentium® Dual-Core CPU E5300 @ 2.60GHz

Drive Info:

C: 232.88 GB

G: 232.88 GB

Internet Explorer: 11.0

[wisecleaner_admin]

Hi,

1, Make sure you have installed adobe flash player.

2, Run IE----Tools----Manage add-ons---Toolbars and Extensions, disable useless add-ons.

3, When you open a websites, please wait a moment, until your browser load all contents of the page, then do scrolling.

[joeltruck]

I had adobe flash player installed previously. I tried to download it and get an error message that tells me it can't be downloaded. I set Webroot to allow, but still can't download it.

Joel

[wisecleaner_admin]

If you cannot download it from adobe.com, please try this link from softonic.com. Click Here

[joeltruck]

I downloaded it and when I hit RUN, The message is "The program might have been moved or deleted" I got this message before when trying to download it. 

[wisecleaner_admin]

It seems you need to uninstall the old version of Flash Player.

Please open Control Panel---Programs----Programs and Features, Uninstall or change a program, find out Flash Player and uninstall it.

Then install the latest.

[joeltruck]

I was able to download the latest update of  adobe flash player. Thankyou for your help.

Joel

[wisecleaner_admin]

You're welcome!

Glad to help you.