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Malicious software tool - windows update not updating


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My update settings may have been hijaked.

 

4d3dcaa8b0903578ef1f28caf651c839.png

 

Operating system:Windows 7 Home Premium (64 bit) Service Pack 1

System root: C:\windows

Available physical memory: 6051 MB

CPU: Intel® Core i7-2670QM CPU @ 2.20GHz

Drive Info:

C: 682.10 GB

Internet Explorer: 11.0

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Hi

You can try following steps to solve your problem.

1, Open Control Panel-----System and Security-----Administrative Tools----Services, find out Windows Update and stop it.

2, Open C:\Windows\SoftwareDistribution\DataStore, remove all files and folders

3, Open C:\Windows\SoftwareDistribution\Download, remove all files and folders

4, Open Control Panel-----System and Security-----Administrative Tools----Services, find out Windows Update and start it.

5, Maybe you need to reboot system.

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  • 2 months later...

windows will not connect says that it has never gotten updates it has it is lying!!lol

 

bbf0fb98a21bde68e94931294be3bdaa.png

 

Operating system:Windows 7 Home Premium (64 bit) Service Pack 1

System root: C:\windows

Available physical memory: 6051 MB

CPU: Intel® Core i7-2670QM CPU @ 2.20GHz

Drive Info:

C: 682.10 GB

Internet Explorer: 11.0

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Admin:  Please provide the users with a way to disable this "feature."  I consider it most unwelcome to lose my Windows Update history and I can't seem to locate how to prevent Wise Care 365 Pro from doing that.  I am not alone - see my thread under Wise Care 365.

 

Thank you and have a great day.

 

Regards,

-Phil

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