richardj Posted December 25, 2013 Report Posted December 25, 2013 When a scheduled scan runs, 365 should not stop and prompt the user to close browsers to clean----it should just clean as scheduled. I set it to run and then reboot shortly afterward on client's PCs. This prompting stops the program and it never finishes, if browsers are open. VERY irritating. Thanks!
xilolee Posted December 25, 2013 Report Posted December 25, 2013 Hi richardj! You could change your scheduled task in this way: 1) Press both Windows key and R key on your keyboard (Windows + R): opens the run window. 2) Type taskschd.msc and press enter key (or click ok) 3) Search Wise Care 365 PC Checkup Task, double left-click it, click the conditions tab and set it in this way: - Start the task if the computer is idle for: 1 minute - Wait for idle for: don't wait - Stop if the computer ceases to be idle - Restart if the idle state resumes Click ok and later test if this works well. If this method doesn't satisfy you, just wait for another answer by the admin or by the developers. This could be included/modified by developers in the next version (or maybe developers could find a more elegant way than this one)... Hope this helps, keep us informed.
richardj Posted December 25, 2013 Author Report Posted December 25, 2013 Thanks for your reply, but I don't see how this addresses the issue, which is that the scan stops to prompt the user. I don't want the prompts--I want it to do a scheduled scan with no user input. Merry Christmas!
xilolee Posted December 25, 2013 Report Posted December 25, 2013 Oops! 1) Create a file with notepad and save it in the same wise 365 folder as CloseBro.bat (well, you can choose the folder that you prefer), fill it with the following lines and save it: @echo off taskkill /im iexplore.exe /f taskkill /im firefox.exe /f taskkill /im chrome.exe /f taskkill /im maxthon.exe /f taskkill /im safari.exe /f taskkill /im opera.exe /f taskkill /im netscape.exe /f taskkill /im iron.exe /f taskkill /im dragon.exe /f (You can obviously add your browser process, if it is not listed)2) Go to Wise Care 365 PC Checkup Task, double left-click it, click the actions tab, click new..., click Browse..., select your CloseBro.bat file, click ok, click ok 3) Move the new created action on top 4) Go to the general tab and set configure for: Windows vista (or more recent OS), click ok
richardj Posted December 25, 2013 Author Report Posted December 25, 2013 Thanks-----That's a good idea, but I don't want to close any browsers. My clients would not appreciate all of their browsers closing and I can't forecast when they have them open.......... I want 365 to ignore open browsers.
xilolee Posted December 25, 2013 Report Posted December 25, 2013 Maybe I finally understand your message (sorry if I'm a bit slow ;-p): you want that WiseCare365 cleans the PC with the browsers opened, regardless of their temporary files!
richardj Posted December 25, 2013 Author Report Posted December 25, 2013 Yes--exactly. When the scheduled task runs, I'd like to be able to check an option that says: 'Ignore open browsers'. My clients are VERY PC illiterate and if they get a pop-up----I get a phone call...........
xilolee Posted December 25, 2013 Report Posted December 25, 2013 To solve the problem, you could just untick internet browsing history (system cleaner, common cleaner, traces in computer) and, if you (well, your clients) have the PRO version, history of visited pages (privacy protector).
richardj Posted December 25, 2013 Author Report Posted December 25, 2013 Yes, but then they'd never be cleaned. I'd like the program to ignore open browsers, but yet clean them the next scan or the one after that, if the browsers are closed. What would be even better, is if the program could clean minimized; I'm trying for absolutely no user interaction during a scheduled scan.
xilolee Posted December 25, 2013 Report Posted December 25, 2013 Then you could add a third action to the scheduled task that opens your client's browser. Doesn't the scheduled scan start minimized? (I don't know because I didn't use it yet).
WiseCleaner Posted December 26, 2013 Report Posted December 26, 2013 Hi richardj I see your suggestion. I will send it to our Tech Dept. THX. And thanks xilolee, too!
richardj Posted December 26, 2013 Author Report Posted December 26, 2013 Thank you! I'm pleasantly surprised that your company's staff observes the forum so closely and tries to help---very unusual, from my experience. I'm also impressed with how often Wise 365 is upgraded......... Happy New Year!
WiseCleaner Posted December 26, 2013 Report Posted December 26, 2013 Happy New Year, too! Any suggestions about Wisecleaner, please feel free to contact us.
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