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Unable to uninstall


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2 hours ago, wisecleaner_admin said:

How many accounts are there on this computer?

Is "sam" the administrator?

"sam" is the administrator and the only account in this computer.

Please see the attached screenshots.

Capture 1.PNG

Capture 2.PNG

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Thanks for the attached images.

According to the error message, it is indeed a problem of permissions, but your account is an administrator with "Full control".

Sorry, we cannot know the exact reason.

Please run Wise Program Uninstaller, select "Forced Uninstall" to remove it.

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