xilolee

Hi amonra61.
Wise team has got a service (not free, you have to buy it) to recover your login password.
But honestly I don't know if that service also covers the password recovery of files/folders.
Hence, I think you should wait a reply from the wisecleaner team (I'm only a simple forum moderator).
Have you already tried to send them an email ( support AT wisecleaner DOT com )?

Hi WiseCleaner_Admin and WiseTeam guys!

I've already reported these (little) problems via email.
Some of the portable versions create folders and store files in %appdata%:

was ----> C:\Users\USER\AppData\Roaming\Wise Auto Shutdown\config.ini
wpu ----> C:\Users\USER\AppData\Roaming\Wise Uninstaller\config.ini --- wpu_uninstall.log --- *.reg --- *.file --- *.file.list --- *.png 
wvc ----> C:\Users\USER\AppData\Roaming\Wise Video Converter\config.ini
wgb ----> C:\Users\USER\AppData\Roaming\Wise Game Booster\run.txt --- config.ini --- plgame.dfg --- ub.lst
wc365 --> C:\Users\USER\AppData\Roaming\Wise Euask\tipIds.ini
wdc ----> C:\Users\USER\AppData\Roaming\Wise Disk Cleaner\UpdateInfo\
 
They should create those files inside their own program folders.
WSM correctly shows my memory manufacturer name (NANYA) BUT it doesn't show the Manufactor string (maybe is manufacturer more correct?) in hardware monitor, memory (between speed and serial number).
It probably wants the Manufacter string inside the Italian.ini (and also inside the other languages files).
 
Vice versa, the Manufactor string in hardware monitor, graphic card is present, BUT it doesn't show my graphic card manufacturer name (INTEL).

Hi WiseCleaner_Admin and WiseTeam guys!

I've already reported these (little) problems via email.
Some of the portable versions create folders and store files in %appdata%:

was ----> C:\Users\USER\AppData\Roaming\Wise Auto Shutdown\config.ini
wpu ----> C:\Users\USER\AppData\Roaming\Wise Uninstaller\config.ini --- wpu_uninstall.log --- *.reg --- *.file --- *.file.list --- *.png 
wvc ----> C:\Users\USER\AppData\Roaming\Wise Video Converter\config.ini
wgb ----> C:\Users\USER\AppData\Roaming\Wise Game Booster\run.txt --- config.ini --- plgame.dfg --- ub.lst
wc365 --> C:\Users\USER\AppData\Roaming\Wise Euask\tipIds.ini
wdc ----> C:\Users\USER\AppData\Roaming\Wise Disk Cleaner\UpdateInfo\
 
They should create those files inside their own program folders.
WSM correctly shows my memory manufacturer name (NANYA) BUT it doesn't show the Manufactor string (maybe is manufacturer more correct?) in hardware monitor, memory (between speed and serial number).
It probably wants the Manufacter string inside the Italian.ini (and also inside the other languages files).
 
Vice versa, the Manufactor string in hardware monitor, graphic card is present, BUT it doesn't show my graphic card manufacturer name (INTEL).

Beta period ended.
Topic closed and unpinned.

Hi all.
I'm doing here a summary of the offer for future reference.
 
Wise Care 365 PRO + Wise Folder Hider PRO
1 Computer, 1 Year license key: $17.95 instead of $59.95 (-70.06%)
3 Computers, 1 Year license key: $20.95 instead of $69.95 (-70.05%)
1 Computer, Lifetime license key: $30.00 instead of $83.95 (-64.26%)
3 Computers, Lifetime license key: $41.00 instead of $105.95 (-61.30%)
 
Wise Care 365
1 Computer, 1 Year license key: $14.95 instead of $29.95 (-50.08%)
3 Computers, 1 Year license key: $19.95 instead of $39.95 (-50.06%)
1 Computer, Lifetime license key: $27.00 instead of $54.00 (-50.00%)
3 Computers, Lifetime license key: $38.00 instead of $76.00 (-50.00%)
 
Wise Folder Hider PRO: $14.95 instead of 29.95 (-50.08%)

Hi WiseCleaner_Admin and WiseTeam guys!

I've already reported these (little) problems via email.
Some of the portable versions create folders and store files in %appdata%:

was ----> C:\Users\USER\AppData\Roaming\Wise Auto Shutdown\config.ini
wpu ----> C:\Users\USER\AppData\Roaming\Wise Uninstaller\config.ini --- wpu_uninstall.log --- *.reg --- *.file --- *.file.list --- *.png 
wvc ----> C:\Users\USER\AppData\Roaming\Wise Video Converter\config.ini
wgb ----> C:\Users\USER\AppData\Roaming\Wise Game Booster\run.txt --- config.ini --- plgame.dfg --- ub.lst
wc365 --> C:\Users\USER\AppData\Roaming\Wise Euask\tipIds.ini
wdc ----> C:\Users\USER\AppData\Roaming\Wise Disk Cleaner\UpdateInfo\
 
They should create those files inside their own program folders.
WSM correctly shows my memory manufacturer name (NANYA) BUT it doesn't show the Manufactor string (maybe is manufacturer more correct?) in hardware monitor, memory (between speed and serial number).
It probably wants the Manufacter string inside the Italian.ini (and also inside the other languages files).
 
Vice versa, the Manufactor string in hardware monitor, graphic card is present, BUT it doesn't show my graphic card manufacturer name (INTEL).

Hi WiseCleaner_Admin and WiseTeam guys!

I've already reported these (little) problems via email.
Some of the portable versions create folders and store files in %appdata%:

was ----> C:\Users\USER\AppData\Roaming\Wise Auto Shutdown\config.ini
wpu ----> C:\Users\USER\AppData\Roaming\Wise Uninstaller\config.ini --- wpu_uninstall.log --- *.reg --- *.file --- *.file.list --- *.png 
wvc ----> C:\Users\USER\AppData\Roaming\Wise Video Converter\config.ini
wgb ----> C:\Users\USER\AppData\Roaming\Wise Game Booster\run.txt --- config.ini --- plgame.dfg --- ub.lst
wc365 --> C:\Users\USER\AppData\Roaming\Wise Euask\tipIds.ini
wdc ----> C:\Users\USER\AppData\Roaming\Wise Disk Cleaner\UpdateInfo\
 
They should create those files inside their own program folders.
WSM correctly shows my memory manufacturer name (NANYA) BUT it doesn't show the Manufactor string (maybe is manufacturer more correct?) in hardware monitor, memory (between speed and serial number).
It probably wants the Manufacter string inside the Italian.ini (and also inside the other languages files).
 
Vice versa, the Manufactor string in hardware monitor, graphic card is present, BUT it doesn't show my graphic card manufacturer name (INTEL).

Beta period ended.
Topic closed and unpinned.

Hi all.
I'm doing here a summary of the offer for future reference.
 
Wise Care 365 PRO + Wise Folder Hider PRO
1 Computer, 1 Year license key: $17.95 instead of $59.95 (-70.06%)
3 Computers, 1 Year license key: $20.95 instead of $69.95 (-70.05%)
1 Computer, Lifetime license key: $30.00 instead of $83.95 (-64.26%)
3 Computers, Lifetime license key: $41.00 instead of $105.95 (-61.30%)
 
Wise Care 365
1 Computer, 1 Year license key: $14.95 instead of $29.95 (-50.08%)
3 Computers, 1 Year license key: $19.95 instead of $39.95 (-50.06%)
1 Computer, Lifetime license key: $27.00 instead of $54.00 (-50.00%)
3 Computers, Lifetime license key: $38.00 instead of $76.00 (-50.00%)
 
Wise Folder Hider PRO: $14.95 instead of 29.95 (-50.08%)

Beta period ended.
Topic closed and unpinned.

Beta period ended.
Topic closed and unpinned.

Hi all!
I would like to see some new features of WRC:
1) Regarding the installed version of WRC (scilicet the uninstaller version): DON'T REMOVE c:\users\user-name\appdata\roaming\wise registry cleaner\backup folder and the files in it.
2) POSSIBILITY to select/tick/tap/check all found problems in a section and ignore them in one click.
Better: select part of the entries to ignore and ignore them in one click.
3) POSSIBILITY to ignore all sections in the custom area (at the present we need to select at least one section)
4) Command line parameter to defragment the Windows registry ONLY.

PORTABLE version bugs, all MODEs:
The "clean with 1-click" problem (wrong language and no tooltips) will appear when using the portable version. It doesn't appear in the installed version.
It seems the memory leak problem will appear when: - using the portable version
- pagefile.sys is disabled
- every options is ticked
- usercustom.ini is used with a lot of customized rules... the more rules are present, the more the problem will be visible
It doesn't appear in the installed version.
ButtonMinimize, ButtonMaximize, ButtonClose, ButtonRestore and probably also ButtonMenu aren't translated (the tooltip appears in English instead than in my language, I can't verify menu because it is menu also in Italian). I don't know where I can check ButtonYes, ButtonNo and ButtonOK.
PORTABLE version bugs, CLEAR MODE:The string "Cleanup your computer regularly." isn't present in the English.ini, hence it can't be translated in other languages. The same is also valid for "Custom" - "Scan customized entries" and all strings in "Support center".
When I select "Custom" only, WDC won't scan it. This works as expected in classic mode.
(After a scan) When changing language, strings remain with the previous language; when I hover the cursor over them, the language changes. After a scan, "scan again" button will appear next to the clean button. When I click it, I expect WDC to scan again... Instead it clears the screen and I must click the scan button.
This works as expected in classic mode.
WDC_report function is broken: (after a scan) I can right-click everywhere but the EXPORT button won't appear. In classic mode, I can right-click everywhere and the export button appears.
ALSO: if I click on a section, the create-report function will appear only if I click on a result, BUT the WDC_report will show results only for that section.
How can we save all results?
In classic mode, all results will appear in the report.

The following programs could help you to clean your pc (remove malware), automatically and for free.
Yes, there are other free tools on internet.
Yes, you could suggest other useful tools, if you know them, if they are free, if they are simple to use.
Yes, the links could become broken in the future: you could write here if they change or if there are broken links.
adwcleaner (click) by Xplode (general-changelog-team.fr - toolslib.net) Dr.Web CureIt! (click) by Doctor Web (freedrweb.com)  Emsisoft Emergency Kit (free edition) by EmsiSoft.com Junkware removal tool (click) by thisisudax.org Kaspersky Virus Removal Tool 2015 (15.0.19.0) (click) by Kaspersky Lab (kaspersky.com) MalwareBytes AntiMalware (MBAM) free (click) by MalwareBytes.org MS Safety Scanner 32 bit (click) or MS Safety Scanner 64 bit (click) (according to your windows BIT version) by Microsoft.com
RogueKiller 32 bit(click) or RogueKiller 64 bit (click) (according to your windows BIT version) by adlice.com
sophos virus removal tool free (click) (from WinXpSp2 to Win7) by Sophos.com SpyHunter (click) by Enigma Software Group (enigmasoftware.com) stinger 32 bit (click) or stinger 64 bit (click) (according to your windows BIT version) by McAfee.com
superantispyware free (click) by SUPERAntiSpyware.com & Support.com All rights, responsibilities, credits go to their respective owners/companies... And BIG THANKS TO THEM!!!

PORTABLE version bugs, all MODEs:
The "clean with 1-click" problem (wrong language and no tooltips) will appear when using the portable version. It doesn't appear in the installed version.
It seems the memory leak problem will appear when: - using the portable version
- pagefile.sys is disabled
- every options is ticked
- usercustom.ini is used with a lot of customized rules... the more rules are present, the more the problem will be visible
It doesn't appear in the installed version.
ButtonMinimize, ButtonMaximize, ButtonClose, ButtonRestore and probably also ButtonMenu aren't translated (the tooltip appears in English instead than in my language, I can't verify menu because it is menu also in Italian). I don't know where I can check ButtonYes, ButtonNo and ButtonOK.
PORTABLE version bugs, CLEAR MODE:The string "Cleanup your computer regularly." isn't present in the English.ini, hence it can't be translated in other languages. The same is also valid for "Custom" - "Scan customized entries" and all strings in "Support center".
When I select "Custom" only, WDC won't scan it. This works as expected in classic mode.
(After a scan) When changing language, strings remain with the previous language; when I hover the cursor over them, the language changes. After a scan, "scan again" button will appear next to the clean button. When I click it, I expect WDC to scan again... Instead it clears the screen and I must click the scan button.
This works as expected in classic mode.
WDC_report function is broken: (after a scan) I can right-click everywhere but the EXPORT button won't appear. In classic mode, I can right-click everywhere and the export button appears.
ALSO: if I click on a section, the create-report function will appear only if I click on a result, BUT the WDC_report will show results only for that section.
How can we save all results?
In classic mode, all results will appear in the report.

PORTABLE version bugs, all MODEs:
The "clean with 1-click" problem (wrong language and no tooltips) will appear when using the portable version. It doesn't appear in the installed version.
It seems the memory leak problem will appear when: - using the portable version
- pagefile.sys is disabled
- every options is ticked
- usercustom.ini is used with a lot of customized rules... the more rules are present, the more the problem will be visible
It doesn't appear in the installed version.
ButtonMinimize, ButtonMaximize, ButtonClose, ButtonRestore and probably also ButtonMenu aren't translated (the tooltip appears in English instead than in my language, I can't verify menu because it is menu also in Italian). I don't know where I can check ButtonYes, ButtonNo and ButtonOK.
PORTABLE version bugs, CLEAR MODE:The string "Cleanup your computer regularly." isn't present in the English.ini, hence it can't be translated in other languages. The same is also valid for "Custom" - "Scan customized entries" and all strings in "Support center".
When I select "Custom" only, WDC won't scan it. This works as expected in classic mode.
(After a scan) When changing language, strings remain with the previous language; when I hover the cursor over them, the language changes. After a scan, "scan again" button will appear next to the clean button. When I click it, I expect WDC to scan again... Instead it clears the screen and I must click the scan button.
This works as expected in classic mode.
WDC_report function is broken: (after a scan) I can right-click everywhere but the EXPORT button won't appear. In classic mode, I can right-click everywhere and the export button appears.
ALSO: if I click on a section, the create-report function will appear only if I click on a result, BUT the WDC_report will show results only for that section.
How can we save all results?
In classic mode, all results will appear in the report.

The top-right X problem seems to be already fixed in the last version, 9.15.589.
 
This also seems a bug: [bUG WinServer2012] Registry cleaner crash file association (click)

PORTABLE version bugs, all MODEs:
The "clean with 1-click" problem (wrong language and no tooltips) will appear when using the portable version. It doesn't appear in the installed version.
It seems the memory leak problem will appear when: - using the portable version
- pagefile.sys is disabled
- every options is ticked
- usercustom.ini is used with a lot of customized rules... the more rules are present, the more the problem will be visible
It doesn't appear in the installed version.
ButtonMinimize, ButtonMaximize, ButtonClose, ButtonRestore and probably also ButtonMenu aren't translated (the tooltip appears in English instead than in my language, I can't verify menu because it is menu also in Italian). I don't know where I can check ButtonYes, ButtonNo and ButtonOK.
PORTABLE version bugs, CLEAR MODE:The string "Cleanup your computer regularly." isn't present in the English.ini, hence it can't be translated in other languages. The same is also valid for "Custom" - "Scan customized entries" and all strings in "Support center".
When I select "Custom" only, WDC won't scan it. This works as expected in classic mode.
(After a scan) When changing language, strings remain with the previous language; when I hover the cursor over them, the language changes. After a scan, "scan again" button will appear next to the clean button. When I click it, I expect WDC to scan again... Instead it clears the screen and I must click the scan button.
This works as expected in classic mode.
WDC_report function is broken: (after a scan) I can right-click everywhere but the EXPORT button won't appear. In classic mode, I can right-click everywhere and the export button appears.
ALSO: if I click on a section, the create-report function will appear only if I click on a result, BUT the WDC_report will show results only for that section.
How can we save all results?
In classic mode, all results will appear in the report.

PORTABLE version bugs, all MODEs:
The "clean with 1-click" problem (wrong language and no tooltips) will appear when using the portable version. It doesn't appear in the installed version.
It seems the memory leak problem will appear when: - using the portable version
- pagefile.sys is disabled
- every options is ticked
- usercustom.ini is used with a lot of customized rules... the more rules are present, the more the problem will be visible
It doesn't appear in the installed version.
ButtonMinimize, ButtonMaximize, ButtonClose, ButtonRestore and probably also ButtonMenu aren't translated (the tooltip appears in English instead than in my language, I can't verify menu because it is menu also in Italian). I don't know where I can check ButtonYes, ButtonNo and ButtonOK.
PORTABLE version bugs, CLEAR MODE:The string "Cleanup your computer regularly." isn't present in the English.ini, hence it can't be translated in other languages. The same is also valid for "Custom" - "Scan customized entries" and all strings in "Support center".
When I select "Custom" only, WDC won't scan it. This works as expected in classic mode.
(After a scan) When changing language, strings remain with the previous language; when I hover the cursor over them, the language changes. After a scan, "scan again" button will appear next to the clean button. When I click it, I expect WDC to scan again... Instead it clears the screen and I must click the scan button.
This works as expected in classic mode.
WDC_report function is broken: (after a scan) I can right-click everywhere but the EXPORT button won't appear. In classic mode, I can right-click everywhere and the export button appears.
ALSO: if I click on a section, the create-report function will appear only if I click on a result, BUT the WDC_report will show results only for that section.
How can we save all results?
In classic mode, all results will appear in the report.

Beta period ended.
Topic closed and unpinned.

This happens because the exclusion.dat of WiseCare365 includes File= and Key=, hence it can't be imported in WRC.
Vice versa, the exclusion.dat of WRC can't be imported in WiseCare365 because the keys/values are not preceded by Key=, and the strings finish with an = (equal sign --- I wonder why is that present?).
 
It would be nice if this were possible.

PORTABLE version bugs, all MODEs:
The "clean with 1-click" problem (wrong language and no tooltips) will appear when using the portable version. It doesn't appear in the installed version.
It seems the memory leak problem will appear when: - using the portable version
- pagefile.sys is disabled
- every options is ticked
- usercustom.ini is used with a lot of customized rules... the more rules are present, the more the problem will be visible
It doesn't appear in the installed version.
ButtonMinimize, ButtonMaximize, ButtonClose, ButtonRestore and probably also ButtonMenu aren't translated (the tooltip appears in English instead than in my language, I can't verify menu because it is menu also in Italian). I don't know where I can check ButtonYes, ButtonNo and ButtonOK.
PORTABLE version bugs, CLEAR MODE:The string "Cleanup your computer regularly." isn't present in the English.ini, hence it can't be translated in other languages. The same is also valid for "Custom" - "Scan customized entries" and all strings in "Support center".
When I select "Custom" only, WDC won't scan it. This works as expected in classic mode.
(After a scan) When changing language, strings remain with the previous language; when I hover the cursor over them, the language changes. After a scan, "scan again" button will appear next to the clean button. When I click it, I expect WDC to scan again... Instead it clears the screen and I must click the scan button.
This works as expected in classic mode.
WDC_report function is broken: (after a scan) I can right-click everywhere but the EXPORT button won't appear. In classic mode, I can right-click everywhere and the export button appears.
ALSO: if I click on a section, the create-report function will appear only if I click on a result, BUT the WDC_report will show results only for that section.
How can we save all results?
In classic mode, all results will appear in the report.

Hi all!
I would like to see some new features of WRC:
1) Regarding the installed version of WRC (scilicet the uninstaller version): DON'T REMOVE c:\users\user-name\appdata\roaming\wise registry cleaner\backup folder and the files in it.
2) POSSIBILITY to select/tick/tap/check all found problems in a section and ignore them in one click.
Better: select part of the entries to ignore and ignore them in one click.
3) POSSIBILITY to ignore all sections in the custom area (at the present we need to select at least one section)
4) Command line parameter to defragment the Windows registry ONLY.

PORTABLE version bugs, all MODEs:
The "clean with 1-click" problem (wrong language and no tooltips) will appear when using the portable version. It doesn't appear in the installed version.
It seems the memory leak problem will appear when: - using the portable version
- pagefile.sys is disabled
- every options is ticked
- usercustom.ini is used with a lot of customized rules... the more rules are present, the more the problem will be visible
It doesn't appear in the installed version.
ButtonMinimize, ButtonMaximize, ButtonClose, ButtonRestore and probably also ButtonMenu aren't translated (the tooltip appears in English instead than in my language, I can't verify menu because it is menu also in Italian). I don't know where I can check ButtonYes, ButtonNo and ButtonOK.
PORTABLE version bugs, CLEAR MODE:The string "Cleanup your computer regularly." isn't present in the English.ini, hence it can't be translated in other languages. The same is also valid for "Custom" - "Scan customized entries" and all strings in "Support center".
When I select "Custom" only, WDC won't scan it. This works as expected in classic mode.
(After a scan) When changing language, strings remain with the previous language; when I hover the cursor over them, the language changes. After a scan, "scan again" button will appear next to the clean button. When I click it, I expect WDC to scan again... Instead it clears the screen and I must click the scan button.
This works as expected in classic mode.
WDC_report function is broken: (after a scan) I can right-click everywhere but the EXPORT button won't appear. In classic mode, I can right-click everywhere and the export button appears.
ALSO: if I click on a section, the create-report function will appear only if I click on a result, BUT the WDC_report will show results only for that section.
How can we save all results?
In classic mode, all results will appear in the report.

PORTABLE version bugs, all MODEs:
The "clean with 1-click" problem (wrong language and no tooltips) will appear when using the portable version. It doesn't appear in the installed version.
It seems the memory leak problem will appear when: - using the portable version
- pagefile.sys is disabled
- every options is ticked
- usercustom.ini is used with a lot of customized rules... the more rules are present, the more the problem will be visible
It doesn't appear in the installed version.
ButtonMinimize, ButtonMaximize, ButtonClose, ButtonRestore and probably also ButtonMenu aren't translated (the tooltip appears in English instead than in my language, I can't verify menu because it is menu also in Italian). I don't know where I can check ButtonYes, ButtonNo and ButtonOK.
PORTABLE version bugs, CLEAR MODE:The string "Cleanup your computer regularly." isn't present in the English.ini, hence it can't be translated in other languages. The same is also valid for "Custom" - "Scan customized entries" and all strings in "Support center".
When I select "Custom" only, WDC won't scan it. This works as expected in classic mode.
(After a scan) When changing language, strings remain with the previous language; when I hover the cursor over them, the language changes. After a scan, "scan again" button will appear next to the clean button. When I click it, I expect WDC to scan again... Instead it clears the screen and I must click the scan button.
This works as expected in classic mode.
WDC_report function is broken: (after a scan) I can right-click everywhere but the EXPORT button won't appear. In classic mode, I can right-click everywhere and the export button appears.
ALSO: if I click on a section, the create-report function will appear only if I click on a result, BUT the WDC_report will show results only for that section.
How can we save all results?
In classic mode, all results will appear in the report.