wisecleaner_admin

Hey borut, Thanks for your feedback. You said, Wise Care 365 3.9.5 uninstaller leaves at least these registry keys. We have test it, when wise care 365 was uninstalled, these three registry keys were be removed together. But, if you run the portable version, these three registry key will be created again. You can check the registry key value, it will point to the portable version

Hey xiolee, 1, Three clicks problem. Understood, we will fix it shortly. 2, Schedule task problem. Please try to create a task manually. I think you can't do it manually, too. This is not a problem of wise care 365, it is a problem of Windows 10 Account. A daily task main parameters: Actions: Start a program, Command: C:\Program Files (x86)\Wise\Wise Care 365\WiseCare365.exe Arguments: -c Start in: C:\Program Files (x86)\Wise\Wise Care 365 3, Startup problem. I want to confirm, the WiseTray doesn't run when system start up, or you can't see the WiseBootBooster (system startup time)?

Hey xiolee, Thank you very much! We will fix errors shortly. and I will forward your suggestions to the developer team.

Hey borut, We do not advise user to delete registry backup, so, if you want do it, you should delete it one by one. It can avoid accidental deletion all backup.

Safe Scan, Only scan and list the safe entries in scan result list. This is recommended. Deep Scan, Scan and list all entries, even though some may not be fully safe to fix. It is for advanced user.

Hey xiolee, Thank you very much. 1, New interface, I think it is Eyes of the beholder wise seek wisdom. 2, I have reported it to the developer team. They are trying to find a solution, the wise care 365 exclusion list contains WDC and WRC which are different types. 3, Three clicks to close wise care 365? Too strange, I just click two times. I don't know why you need two clicks to close wisetray.exe. Can you tell me more? 4, Yes, I have confirmed it, we will fix it. 5, Okay, we will add it. 6, A schedule task can't be created? Can you give me the error message? I test it in my Win 10, I can create a task, and it works well. 7, We have found the reason - Windows 10 Fast Startup. If you turn off it, WiseBootBooster.exe can run with Windows startup. But this option is Turned on as default. we are trying to find a solution.

Dear users, Good news here! Wise Care 365 v4 is released the Beta version. Try it now before its official release. Click Here to try Wise Care 365 v4. You are invited to tell us what you think about it and please have us informed whether anything needs to be modified. Thanks in advance! **************************************************** New changes in v4.03, update date: 01-25-2016 1, Improved the scheduler 2, Common cleaner and registry cleaner roll back to the classis interface **************************************************** New changes in v4.04, update date: 02-23-2016 1. Add the registry protection function. 2. Improved 'System Log Files' cleaning, fixed the issue that Common Cleaner can remove some websites login status. 3. Minor GUI Improvements. ********************************************************************* Hope you like it! Best Regards, WiseCleaner.com Team

Hey Василий, English: It opened the folder, after a system crash the computer restarts, but I came in a folder disappeared. Please check the root directory. E.g., if the folder was in D:\xxx\xxxx\, then please check D:\

Hey kolanp, THanks and sorry for the delay. 1, There is necessary to an option to select the folders to search by user. We will consider it, thanks. 2, The deletion of files is no problem but It could not be deleted the folders in search result. Actually, it is not a bug. For security purpose, we want user to confirm each file in the folder is useless and can be deleted.

Hey mondo, Thanks, and sorry for the delay. We will fix it in next update.

Hey borut, Thanks for your feedback. I have confirmed this issue, we will fix it in next update.

Hey borut, You can download wise program uninstaller by clicking this link: www.wisecleaner.com/soft/WPUSetup.exe You said, 'when uninstall multiple programs leave empty folders', so, I want to know those empty folders belong to which programs. If you don't remember the name, never mind. Next time, when you use WPU to uninstall a program, but don't remove the program's folder, please notice to us. We will check and improve WPU. Thanks.

Check for updates is disabled, it will be enabled hen the official version is released.

You're welcome!

Hey ASLAN, Please open this page and download the tool - Getpassword.exe http://www.wisecleaner.com/how-get-my-password-back.html Then click Show my password button, it will display the hidden file name and its password.

Hey borut, Wise Force Deleter is a "dangerous tool", if you delete a folder it contains some files that you want to keep but you don't notice them, these files will be deleted and you can't recover them. and there are much similar situations. So, wise force deleter doesn't support to delete a folder, we want user to confirm every file is useless and deletable.

Hey borut, Thanks, Can you tell me which program's empty folder not be removed after uninstalling? Name and version, we will check it.

Hey Василий, Net folder? First, Wise Folder Hider can't hide a net folder. Second, Wise Data Recovery can't recover a net folder. If I misunderstand you, please describe more about your problem. Thanks.

Hey doggie007, Thanks. If you have installed version 8, when you install version 9, the version 8 will be covered. Even these two are portable version, you can't run them at the same time, only one WiseRegCleaner.exe can be running. Currently, we are collecting reports, improve and fix reported bugs. The official version may be released before the end of January.

Hey borut, Thanks. But, I can't understand you clearly. Do you means (check update) the current version 8.81 can't check out the beta version 9.01? or, what else?

Hey xiolee, Thanks. Actually, these unreadable characters neither are Chinese nor other languages. You can click one then click Open in register editor, its type is Reg_Binary, if you double click it, you will see many unreadable characters in the Value data area. So, this is not a display issue of WRC, but we will improve it, just display the key's name without its value.

Hey xilolee, Thanks, and sorry for the delay. 1, WRC9 is slower (20 seconds to find exactly the same entries) First, WRC8 is using the Default Scan, but WRC9 (the Fast Scan) is using the Safe Scan. we have improved the scan speed, please try the new beta version. 2, When exploring the entries, WRC9 doesn't show the tooltips (WRC8 does) Do you mean this tips? (see the below image) 3, Less Chinese ideograms displayed (better Unicode support?) Can you give me some screenshots?

Dear users, Good news here! Wise Registry Cleaner 9 is released the Beta version. Try it now before its official release. Click Here to try WRC 9. You are invited to tell us what you think about it and please have us informed whether anything needs to be modified. Thanks in advance! ****************************** New changes in v9.04, update date: 02-23-2016 ​1, Fixed the issue in Export report. ​2, Improved language displaying ******************************* Hope you like it! Best Regards, WiseCleaner.com Team --------------------------------------------------

Hey, Maybe there is nothing to be cleaned. You can do a test, scan system manually (only scan, not clean). then create a task and wait. When the task is running, you can check whether the cleaner is working. The parameter - Windows 2000 and XP, it is fine, no need to update. About repeat task, we will consider it, thanks.

Schedule clean spent more time than manual clean, it is normal, because the schedule clean is using command line. i.e, there are ten roads need to be clean, the command line clean these ten roads one by one, but the manual clean can clean these ten roads at the same time.