wisecleaner_admin

Hi, sorry for it. But I think it is not a problem of wisecleaner website, wise-care-365.html, products.html and download.html are using same download link We released 4.75 in 16 Nov. 2017, if you still downloaded 4.74, you should contact your internet provider, you downloaded cache file, not the latest file.

You are welcome!

Thanks for your suggestion, But, Print what? searching list? or print a file directly?

Nice suggestion. But, we want user to just click one time to defrag disk.

It is too strange, we already fix a minor bug of cleaning Firefox Cache files. Can you export CCleaner scan report and send it to us? (only scan Firefox). It is useful for analyse. Thanks.

Thanks for your help. We released a new version today, please update and check it.

Please try this new file: WiseDiskCleaner20171107.zip

You are welcome.

Hi, Do you means to click "Forgot password" button? If you are using Free version, when you click "Forgot password" button, it will open a web page to teach you how to get password back. BUT, won't let you to change password directly. If you are using Pro version, when you click "Forgot password" button, wisecleaner server will send a email to your registered mailbox to teach you how to change the password. So, I don't think it is easy to change a password without login, unless other people can access your mailbox easily.

Hi, we already modified these themes, but cannot be applied perfectly in current wise care 365. We will update it in wise care 365 v4.75

I see. Those themes cannot be used in Wise Care 365 v4. we need some times to modify them.

Hi jugavi, Can you tell me how do you access hidden files without the login password?

Download theme from Wise Center? Can you tell the URL? I only konw to download theme from Wise Care 365. Please upload themes you downloaded, I will check them if they are available for wise care 365 v4.

Ok, please send it now.

Did you send email to [email protected]?

I need the ID and PW. When I connect to your PC, we can chat directly. How about (UTC +5) 12:00 AM, 10-26-2017?

Thanks Please download Teamviewer, it is a portable version, you don't need to install it. When you extract all files, just run TeamViewer.exe, you will see a window, it contains your ID and Password. Then send a message to me (please do not post it here!) Or, you can send a email to [email protected]

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Hi jraju, Sorry for the delay. We checked several times, but we didn't know why it doesn't work in your PC. Can I remote your computer to check it? If I want to install a new tool in your system, I will ask for your permission, you can monitor all my operations.

The only way you can do is running a data recovery tool to recover lost files, not folder. You can try Wise Data Recovery.

Hi, Please download this file (WiseDiskCleaner20171017.zip), extract and paste them to wise disk cleaner installation folder to cover old files. Run Wise Disk Cleaner to scan, it will create a log file named wdclog.txt in %appdata%\Wise Disk Cleaner Then open this folder %appdata%\Wise Disk Cleaner, send wdclog.txt to us. Thanks.

Thanks for your feedback. Don't worry, we will check and fix it soon.

Please open a folder, type this path %appdata%, find and remove this folder Wise Disk Cleaner. Then try to scan Firefox cache again. Thanks.

Please download Custom.ini and paste it to Wise Disk Cleaner installation folder When you run Wise Disk Cleaner, you will see the additional test entry. UserCustom.zip

Okay, I think support staff can help you solve it.