wisecleaner_admin

Hi, Sorry for it. It was a minor bug of initialization virus engine. we already fixed it. If you have other problem, please feel free to contact us.

Hi, After installation, when you first open Wise Anti Malware, you will see this window "Initialization engine... " it is downloading engine. Did you see it? Please open Wise Anti Malware folder, normally it is C:\Program Files\Wise\Wise Anti Malware\SavEngine\ Find this file avupdate.log and send it to us.

Hi alakfd, Current version, it already display date and time. If you didn't see it, please give me a screenshot. About export function, I will send it to developer team.

Hi paperphile, When you open wise program uninstaller, it will load all installed programs. This may cause high CPU usage. When wise program uninstaller try to scan leftovers, this also may cause high CPU usage.

Thanks xiolee, These unreadable characters are not Chinese, wise registry cleaner cannot translate it from registry value.

Thanks for your feedback. We released a new version 1.24, please try this one. http://www.wisecleaner.com/soft/WiseAntiMalwareSetupBeta.exe

Thanks for loving wise disk cleaner. Please refer this page: https://www.wisecleaner.com/donations.html

Hi, please reinstall wise folder hider. If you were using wise folder hider v4, please download it from http://downloads.wisecleaner.com/soft/WFHSetup.exe If not, please tell me which version do you use.

Hi zoeff, Please try the latest v1.22. If you login desktop as administrator, then log off and log in as standard user, the tray icon cannot appear But, if you login desktop as standard user firstly, the tray icon can appear normally.

Hi, Please select Desktop Programs icon, then you will see Forced Uninstall is enabled. If you uninstall a program from here Desktop Programs, all components of this program will be removed either.

Hi, we recommend Force Uninstall only if you cannot uninstall an app in Safe Uninstall. There is a Force Uninstall button under every installed app (except Windows 10 build-in apps), you can click it to Force Uninstall the app as you like.

Thanks for your confirmation. If you find any problem about it, please feel free to contact us.

Thanks for your suggestion. I will send it to developer team.

Hi zoeff, The aim of Wise Anti Malware is not to replace Windows Defender, or the anti virus app that user has been installed. It is as supplemental security app. So, it can works well with other security apps (except Avira, because Wise Anti Malware use Avira virus engine). We did some tests, Wise Anti Malware can detect some PUA threats but Windows Defender doesn't.

You are welcome!

Hi SHU93129, Thanks for your feedback. But, this topic was created in 2 years ago, related on Wise Folder Hider v3. Now, the latest version of Wise Folder Hider is 4.22, it doesn't have memory leak issue. We did a test, followed the steps, didn't find any memory leak related on Wise Folder Hider v4. You can test it by yourself.

You can unchecked this entry: User MRU lists. Or, you can add this to exclusion list HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU\, then wise registry cleaner will not clean Run Command hisstory.

Yes, wise anti malware use Avira virus engine.

Windows Update Installation is not default item in Windows Disk Cleanup tool, we don't clean it in case you need to install these updates. Sorry for it, some days ago, a few people post spam message in this forum, we already deleted these post and user. Sorry again.

Hi, Thanks for your suggestion, I will send it to the developer team.

Hi zoeff50, Thanks for your feedback and suggestions.

Thanks. I also found this folder in my Windows 10 system at same location with yours. So, I ran wise care 365 to do a full clean (include registry clean, common clean and advanced clean), but this folder is still here. I have no idea about your issue, we will keep eyes on it. If you get this issue again, please contact with us.

I'm happy that you have fixed it. Can you tell me where is correct location of the 'wlan' folder? and please help us to do a test, run Wise Care 365, just Scan, do not click Clean button. Then, expand list to check if wise care 365 will remove 'wlan' folder. Thanks.

Hi badtoad, Wise Anti Malware is compatible with Windows 10 Defender

Hi chim, Wise Anti Malware can works well with other security products, like Avast. It is a real-time app, and the database will be updated every day. But, currently it cannot run well in Windows XP, we are trying to fix it.