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CD/DVD not recognised,


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I put a blank cd or dvd in holder and the computer does not recognise there is a disk, yet in device manager it is showing the drive and that it is working properly plus the drivers are up to date.

 

Operating system:Windows 7 Professional (64 bit) Service Pack 1

System root: C:Windows

Available physical memory: 1996 MB

CPU: Intel® Core2 Duo CPU E8400 @ 3.00GHz

Drive Info:

C: 148.91 GB

Internet Explorer: 11.0

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