Jump to content

Accessing Wline Contacts

Go to solution Solved by eilatoo,

Recommended Posts

My contacts on Windows Live e-mail account are inaccessible although they are visable on my online e-mail account.


When I go to access contacts on my wlive account, I get message: "Your e-mail account has no contacts. Add a contact or sign in with the Windows Live ID you use for messenger and Hotmail to see those contacts."


I don't use messenger but did use WLive ID to no avail.


I have already uninstalled & reinstalled WLive to fix but apparently that was not the resolution to this error.







Operating system:Microsoft Windows XP (32 bit) Service Pack 3

System root: C:WINDOWS

Available physical memory: 254 MB

CPU: Intel® Pentium® 4 CPU 3.06GHz

Drive Info:

C: 74.50 GB

Internet Explorer: 8.0

Link to post
Share on other sites

Hi, Thank you very much for your suggeston.  I didn't think disabling firewall would be a viable long term solution to this particular problem owing to the risks but did add e-mail & contacts to firewall exception list.  That didn't work however.  Are there other ideas please?  Thank you again.

Link to post
Share on other sites
  • Solution

I figured out how to import a copy of my contacts list to my windows live account.  Since my online e-mail showed the contacts, I signed on to my online e-mail account, clicked "people," "manage," "import," save ".csv" file to my computer.  Then, I signed in to my windows live mail, went to my contacts, selected to import the ".csv" file I'd saved and thereby transferred the contacts to my windows live account. Hope this is helpful to anyone who might have a similar problem. 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...