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Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

 

Additional information about the problem:

BCCode: 116

BCP1: 86DDF008

BCP2: 916339B0

BCP3: 00000000

BCP4: 00000002

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

 

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

 

Additional information about the problem:

BCCode: 116

BCP1: C6AB9510

BCP2: 90E4A9B0

BCP3: 00000000

BCP4: 00000002

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

 

Files that help describe the problem:

C:\Windows\Minidump\040814-19780-01.dmp

C:\Users\Amin\AppData\Local\Temp\WER-53586-0.sysdata.xml

 

Operating system:Windows 7 Ultimate (32 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 1981 MB

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz

Drive Info:

C: 31.87 GB

D: 29.29 GB

E: 29.29 GB

F: 29.29 GB

G: 29.19 GB

Internet Explorer: 11.0

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What were you doing before BSOD? Run some programs or else?

Ans.- when i use the internet.

Did you insert new hardware?

Ans.- no

Did you update hardware drivers? Official drivers or not?

Ans.- no

 

 

C:\Windows\Minidump my minidump folder is empty.

 

 

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C:\Windows\Minidump is empty; Windows didn't create any dump files. How can i do?

 

 

The following procedure could slightly change from Windows xp to Windows 8.1, but the concept is the same.

  • Press Windows key on your keyboard (and keep it pressed), then press R key, release the two keys (Windows + R), it will open the run window, type SystemPropertiesAdvanced and press enter.
  • Click the settings... button (on your screen) under the start-up and recovery frame and check if under write debugging information it is selected small memory dump (256kb).
  • If not, select it and click Always ok.
screenshot about those options
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  • 2 weeks later...

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

 

Additional information about the problem:

BCCode: 116

BCP1: 86236510

BCP2: 8DC1C9B0

BCP3: 00000000

BCP4: 00000002

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

 

Files that help describe the problem:

C:\Windows\Minidump\042414-65941-01.dmp

C:\Users\Amin\AppData\Local\Temp\WER-112554-0.sysdata.xml

 

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

 

 

 

Dump File

Dump File : 050414-34257-01.dmp

Crash Time : 04-May-14 6:31:42 AM

Bug Check String :

Bug Check Code : 0x00000116

Parameter 1 : 0x85232008

Parameter 2 : 0x90e1a9b0

Parameter 3 : 0x00000000

Parameter 4 : 0x00000002

Caused By Driver : igdkmd32.sys

Caused By Address : igdkmd32.sys+119b0

File Description : Intel Graphics Kernel Mode Driver

Product Name : Intel Graphics Accelerator Drivers for Windows Vista®

Company : Intel Corporation

File Version : 8.15.10.1749

Processor : 32-bit

Crash Address : ntoskrnl.exe+debfc

Stack Address 1 : dxgkrnl.sys+8d0ff

Stack Address 2 : dxgkrnl.sys+81ae6

Stack Address 3 : dxgmms1.sys+692c

Computer Name :

Full Path : C:\Windows\Minidump\050414-34257-01.dmp

Processors Count : 2

Major Version : 15

Minor Version : 7601

Dump File Size : 205,529

Dump File Time : 04-May-14 8:23:43 PM

 

 

 

 

 

Operating system:Windows 7 Home Premium (32 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 1981 MB

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz

Drive Info:

C: 31.87 GB

D: 29.29 GB

E: 29.29 GB

F: 29.29 GB

G: 29.19 GB

Internet Explorer: 11.0

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1, Describe details.

What were you doing before BSOD? Run some programs or else?

Did you insert new hardware?

Did you update hardware drivers? Official drivers or not?

2, Upload dump files.

1) Open C:\Windows\Minidump\, find out *.dump file, upload the latest one.

2) Maybe you need to compress this file using WinRAR or WinZip before uploading.

 

When we get this file, we can analyze and tell you how to fix your problem.

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  • 4 weeks later...

Blue Screen

 

 

 

 

601cb6c13bee4695a8c578b9aa977006.png

 

Operating system:Windows 7 Ultimate (32 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 1981 MB

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz

Drive Info:

C: 31.87 GB

D: 29.29 GB

E: 29.29 GB

F: 29.29 GB

G: 29.19 GB

Internet Explorer: 11.0

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Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

 

Additional information about the problem:

BCCode: 116

BCP1: 86236510

BCP2: 8DC1C9B0

BCP3: 00000000

BCP4: 00000002

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

 

Files that help describe the problem:

C:\Windows\Minidump\042414-65941-01.dmp

C:\Users\Amin\AppData\Local\Temp\WER-112554-0.sysdata.xml

 

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

 

 

601cb6c13bee4695a8c578b9aa977006.png

 

Operating system:Windows 7 Ultimate (32 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 1981 MB

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz

Drive Info:

C: 31.87 GB

D: 29.29 GB

E: 29.29 GB

F: 29.29 GB

G: 29.19 GB

Internet Explorer: 11.0

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You could use the Intel® Driver Update Utility to check if your INTEL drivers are updated.

 

If that doesn't solve the problem, could you upload the (last) .dmp file?

 

HOW TO POST A SCREENSHOT (OR A FILE...) WHEN YOU ARE LOGGED INTO THE FORUM

 

It could also be useful if you write here which computer model you have got (manufacturer and model, laptop or desktop).

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  • 2 months later...

blue screen

 

 

 

 

 

36fe40adfb9fc91713ab0eaf6b0a6ae4.png

 

Operating system:Windows 7 Ultimate (32 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 1981 MB

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz

Drive Info:

C: 31.87 GB

D: 29.29 GB

E: 29.29 GB

F: 29.29 GB

G: 29.19 GB

Internet Explorer: 11.0

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Did you have an OEM system (=when you bought your PC, the OS was already installed)?

If yes, check your machine manufacterer website for updates of intel graphics accelerator drivers.

If no, check Intel® Driver Update Utility

and How to identify your Intel® Graphics Controller.

If updating that driver doesn't solve the issue, post here those two dump files.

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