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Periodically, screen goes blank for 2 seconds, then display returns

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Every 30 seconds or so, my laptop screen will flicker and go black for about two seconds, i.e. icons, taskbar, whatever is displayed, everything, simply disappears for a couple of seconds then reappears. The cursor disappears also, and has to be relocated to where it was prior to the screen going blank.


I doubt it's a hardware issue, my feeling is that there must be a display driver or memory problem.

The laptop is <1 year old, running windows 8.1 with 32Mb RAM, running an Intel HD Graphics 4000 Adapter and an 8Mb NVIDIA GeForce 680M.


I can't think of what to do except maybe try and reload the drivers from the Win 8.1 upgrade. I don't know how I'll do that yet.


Any help greatly appreciated.









Operating system:Windows 8.1 (64 bit)

System root: C:\WINDOWS

Available physical memory: 32659 MB

CPU: Intel® Core i7-3630QM CPU @ 2.40GHz

Drive Info:

C: 223.47 GB

E: 931.51 GB

Internet Explorer: 11.0

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Do you also get a message indicating your graphics' driver has stopped working and has recovered. If so, this is quite common with some vintages of drivers and hardware combinations. The only thing I can suggest is to try the latest driver and work backwards (to earlier driver versions) or see if Window Update has one for you.


Good luck,



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Some laptops with dual display require specialized drivers from the manufacturer of your laptop.  I would not recommend letting Windows update your video drivers.  Go to the laptop manufacturers website and download only the drivers specifically designed for your model of laptop.  I have serviced two laptops in the last six weeks that had video issues, which I managed to resolve by installing the specific and appropriate drivers.


Hope this helps.  Have a great day.




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