yahye Posted December 5, 2013 Report Share Posted December 5, 2013 windows help and support can't open Operating system:Windows 7 Home Premium (64 bit) Service Pack 1 System root: C:\windows Available physical memory: 4044 MB CPU: Intel® Core i3-2350M CPU @ 2.30GHz Drive Info: C: 221.13 GB E: 217.34 GB Internet Explorer: 11.0 Link to comment Share on other sites More sharing options...
Lucy Posted December 6, 2013 Report Share Posted December 6, 2013 we can not see that screenshot, please send screenshot to us again and more detail information about your problems, thanks Link to comment Share on other sites More sharing options...
xilolee Posted December 6, 2013 Report Share Posted December 6, 2013 Hi yahye! Try to launch sfc /scannow (from an elevated command prompt). Looking forward for your kind feedback. Link to comment Share on other sites More sharing options...
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