my2cents Posted October 16, 2013 Report Share Posted October 16, 2013 Hello all, The right-click "ignore this entry" function works for every category except shared dlls. I have 14 entries that I try to manually set to ignore but they come right back on the next scan. So, is there a fix in the works for this issue? Thanks, . Codilayeri 1 Link to comment Share on other sites More sharing options...
xilolee Posted October 16, 2013 Report Share Posted October 16, 2013 I.e.: Do you exclude those items, close WRC, open WRC another time, make a new scan and those ones reappear? Or do you make a new scan on the same session? In the first case, close WRC and check inside WRC folder if it creates an exclusion.dat file (you can open it with notepad and see what values have been added inside it). If you notice that the file already exists, check if the new values have been added after WRC closure. In the second case, check if those values have been added inside settings --> exclusion. Link to comment Share on other sites More sharing options...
my2cents Posted October 16, 2013 Author Report Share Posted October 16, 2013 Hi xilolee, Yes, they are on the list and are being ignored as exceptions. Moreover, they are the only exceptions (on a long list) that are being ignored. They have been there for quite some time but the issue remains. Thanks for your suggestion. Hoping support will look into this and respond as well. Here are those entries on the exclusion list: Thanks, my2cents Link to comment Share on other sites More sharing options...
xilolee Posted October 16, 2013 Report Share Posted October 16, 2013 Hi my2cents! The first posted image shows ShareDlls, the second one shows ShareDll (only). Since that key should not exist, I think, maybe there could be an error in the function that copies that string (but this could be checked only by WRC developers). I believe you could substitute all those lines with just one: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Windows\Microsoft.NET\Framework\* Link to comment Share on other sites More sharing options...
my2cents Posted October 16, 2013 Author Report Share Posted October 16, 2013 hello again xilolee, Great observation and I was just getting ready to update this thread when I noticed your last response. Thanks for that. So, I have no doubt in my mind that this issue was somehow caused by WRC itself. Let me explain a bit further. I have been using WRC on Win 8.0,, Win 8.1 Preview, Win 8.1 RTM, and now Win 8.1 RTM (fully authenticated). And, all, I repeat ALL have been clean installs of the operating system. Now, I just did a clean install of the last OS about one week ago and, sure enough, this issue popped up again. However, since xilolee stirred up my interest a bit, I decided to investigate further and here's what I found: So, as xilolee correctly identified the discrepancies between the two views above, I found that the "reported entries" were actually entries created by WRC and placed in the "actual registry" under the WRC folder itself. So, in essence it some how generated those entries and then discovered them on all subsequent scans and incorrectly placed the wrong pathname in its own exclusion list. The fix for me was to go in and actually delete those invalid WRC entries in the actual registry and they were never recreated again. In summary, I have no idea how this got hosed up but history has repeated itself throughout 4 different clean installs so I will leave this in the hands of others to figure out why. Also, thank you to xilolee for the suggestions and interest but I am personally done with this issue as I now see what is happening and I now know how to manually fix the invalid entries that were created by WRC (and then subsequently mis-identified in the exception list). Please understand that I appreciate the guidance but I can no longer work on this issue because it is no longer an issue for me. Thanks, my2cents Link to comment Share on other sites More sharing options...
xilolee Posted October 16, 2013 Report Share Posted October 16, 2013 I think developers will fix this in the next version See you! Link to comment Share on other sites More sharing options...
my2cents Posted October 16, 2013 Author Report Share Posted October 16, 2013 Thanks for you help and interest! Link to comment Share on other sites More sharing options...
WiseCleaner Posted October 17, 2013 Report Share Posted October 17, 2013 Thank you, My2cents. We will fix it in next version. my2cents 1 Link to comment Share on other sites More sharing options...
my2cents Posted October 17, 2013 Author Report Share Posted October 17, 2013 Perfect! Thanks to xilolee for working with me on my issue and a big thank you to admin for the future fix too! my2cents Link to comment Share on other sites More sharing options...
xilolee Posted October 19, 2013 Report Share Posted October 19, 2013 Hi my2cents and all! I have just updated Windows 8 to Windows 8.1 and I have got entries similar to yours. Suggestion: Maybe another useful feature to add to WRC could be the possibility to select/tick more entries with ctrl+click and shift+click for the use of the ignore function inside the context menu. Or does it exist already a method to tick more options togheter? my2cents 1 Link to comment Share on other sites More sharing options...
my2cents Posted October 20, 2013 Author Report Share Posted October 20, 2013 Hi again xilolee, The ability to select "multiple ignores" at the same time would be a wonderful option if considered; however, until that option is available, I'll just plod trough the list and add them "one at a time." A great suggestion BTW. Link to comment Share on other sites More sharing options...
WiseCleaner Posted October 25, 2013 Report Share Posted October 25, 2013 Hi guys, The latest version of Wise Care 365 and Wise Registry Cleaner have fixed the bug (cannot ignores ShareDlls entries). You suggestion is very good. Thank you! my2cents 1 Link to comment Share on other sites More sharing options...
my2cents Posted October 25, 2013 Author Report Share Posted October 25, 2013 Wow! That was quick! Thanks a bunch! My2cents Link to comment Share on other sites More sharing options...
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