Audio not working on my PC

[Court]

The audio on my Dell laptop is either disabled or broken. My computer is a Genuine Intel® CPU T2300@ 1.66 GHz.

The system being used is Microsoft Windows XP Professional 2002 Service Pack 3.

I am not sure if my audio driver is broken or disabled; or if i even have one. I am not even sure what my laptop NEEDS in order to HAVE sound.

Itt has recently had a bad virys taken off if it and it seems to have taken the audio capabilities with it.

All I know is that there is no sound coming from my laptop, not even through headphones. Please help me figure out the problem so that I know what I have to do. Also, when the problem is solved could you tell me how to fix it?

 

 

 

Operating system:Microsoft Windows XP (32 bit) Service Pack 3

System root: C:\WINDOWS

Available physical memory: 510 MB

CPU: Genuine Intel® CPU T2300 @ 1.66GHz

Drive Info:

C: 54.48 GB

Internet Explorer: 8.0

[april]

Hi,

 

Right click on my computer and select manage. 
You now have the computer management window open. 
Beneath Services and Applications select services. 
In the right pane, double click on Windows audio. 
At the bottom service status should read Started. 
If it says stopped, you found the problem click on start and enjoy!

 

Thanks.

[WiseCleaner]

Right-click My Computer---Manage----Device Manager---Sound, video and game controllers, find out whether your audio device is here. or does it has a yellow exclamation mark?

You can download and install the latest version driver of the audio device to solve this problem.