Password Manager Extension

[TrueBeachLover]

I have noticed my password manager extension don't work when Wisecleaner 365 Pro is active.  I have to exit the program in order to use my password manager.  Is there any way to add it to a whitelist so I don't have to exit Wisecleaner when I need to use my password manager?  Thanks for your time and assistance. 

[wisecleaner_admin]

Dear user, 

Sorry for any inconvenience caused. Please answer the following questions:

1. Which feature of Wise Care 365 did you use before you using the password manager extension?

2. What's the name of your password manager extension so we can do a test? 

3. Is there any error message or prompt when you using the password manager extension? If any, please send us a screenshot of it. 

 

[TrueBeachLover]

I used no feature on Wisecleaner 365 Pro.  It is in my startup program. I do have the floating window on top with CPU and Network.  I use Bitwarden Password Manager Extension.  When I try to log in it spins like its buffering.  When I exit Wisecleaner 365 Pro from the tray, the Password Manager works again.  Once I am logged in with my Master Password, there are no problems using other logins and I can open Wisecleaner 365 Pro app again. 

[TrueBeachLover]

Here is what id does when trying to login to my Bitwarden Password Manager in the enclosed screenshot.  Thanks for your time and assistance.

[wisecleaner_admin]

Dear user, 

Sorry about that. Is the Bitwarden Password Manager browser plugin or desktop app? And whic version of Wise Care 365 are you using? 

[TrueBeachLover]

I am using a browser extension and yesterday,  WiseCleaner asked me if I wanted to update to a newer version.  

[wisecleaner_admin]

Dear user, 

Sorry for not replying sooner. We can provide remote technical services by using the TeamViewer as a remote connection tool, if you agree with this, please click the link below to download it. https://www.teamviewer.com/en-us/download/windows/
After that, please tell us when you are available and send us your TeamViewer ID and password.

You can send it to our Customer Support email: [email protected]

[TrueBeachLover]

I no longer need help with this.  I downloaded the Bitwarden app through the Microsoft Store and it works great!  I removed the extension from my browser.  Thanks for making this my favorite PC optimizer.  Have a great day!

[wisecleaner_admin]

Dear user, 

Thank you for your feedback. Have a good day.