lilchina Posted May 9 Report Share Posted May 9 just notice it today. uploading my detection errors. When I tried to download Bitdefender blocks it could not restore file so I could only remove file. Can this be fixed? Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted May 10 Report Share Posted May 10 Dear user, Sorry about that. Recently, Wise Care 365 was incorrectly flagged as PUP by some security programs and was moved to the quarantine list, and Bitdefender is one of them. We are trying to solve it. Please restore Wise Care 365 from the quarantine and add the Wise Care 365 folder (C:\Program Files (x86)\Wise\Wise Care 365) to the exclusion list. Or, try to turn off the real-time protection in Bitdefender, reinstall Wise Care 365, and add the Wise Care 365 folder (C:\Program Files (x86)\Wise\Wise Care 365) to the exclusion list, then turn on the real-time protection again. The reason why Wise Care 365 is marked as a PUP by these programs is simply because we use a (traffic color) yellow exclamation point mark in the PC Checkup, and a green check mark to indicate clean. We are communicating with them to resolve this false positive. Link to comment Share on other sites More sharing options...
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