WISE Duplicate Finder not find matches???

[KLund1]

Please see screen shot,

  Why is it not finding the simple match of this single directory?

I have tried all three compare modes.

These are large files. Is there something different that needs to set for large video files?

Thanks for any help

 

[KLund1]

Any help out there ??

Thanks

[wisecleaner_admin]

Dear user,

Sorry for not replying sooner. We found that these two files (American Desire.avi and American Desire.mp4) are not duplicated since the file type and size differ. 

[KLund1]

The video content is the same. I want be able to find just duplicate file names, and exclude file type and size. How can this be done?

Thanks