Jump to content

Can't Install New Utilities


Recommended Posts

Hi,

I have the following issue:
- There's a "New" symbol on the "Duplicate Finder" utility
- I click on it
- Wise Care 365 asks me if I want to download and install it
- I click on "Yes"
- There's a green loading bar under the "Duplicate Finder" icon
- Once completed, the "New" symbol is still present on the "Duplicate Finder" icon
- If I click again on the utility, it asks me again to download and install.

It's the same situation with any other "New" utility.

Below some screenshot, with the time.
I have Wise Care 365 v 5.6.1 Pro.
I tried also by deactivating my antivirus Avast, and by rebooting multiple times my computer.

Do you have any recommendation regarding this issue?

Thanks,
Olivier

 

- "Duplicate Finder" utility with "New" symbol

image.png.ff40e218e11e6894eadf24882c041492.png

- Question to download and install

image.png.991563cacb3f7c4a0f26da3a9d110ed3.png

- Green loading bar under the "Duplicate Finder" icon

image.png.eb286086e82c8959274884c4a20c78c8.png

- "Duplicate Finder" utility with "New" symbol still on it

image.png.2e180ecb4569b7f4ae8fcb745ae59498.png

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...