vrman Posted December 17, 2019 Report Share Posted December 17, 2019 The wise antimalware popped up a screen saying it found two trojans - I recognized the files as from a visitor two days before, so I am very, very pleased with the performance of these products. However, I wanted to do a complete malware scan and it says "Engine Service does not exist....". Please help, otherwise proven useful product. Thank you. Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted December 19, 2019 Report Share Posted December 19, 2019 Hi, Please try the following steps: 1, Close Wise Anti Malware 2, Open C:\Program Files\Wise\Wise Anti Malware\SavEngine\on_access\ 3, Right-click on on-access-drivers-uninstall.cmd, and choose Run as administrator, then you need to reboot the system. 4, After a system reboot, open C:\Program Files\Wise\Wise Anti Malware\SavEngine\on_access\ 5, Right-click on on-access-drivers-install.cmd, and choose Run as administrator. 6, Open Wise Anti Malware Link to comment Share on other sites More sharing options...
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